Petco

★★★☆☆
Affordable Vaccinations, Full-Service Grooming, Dog Training, Pet Photography, Aquatics Department, and DNA Breed Testing. Address: 860 Broadway New York, NY 10003 Telephone: 212-358-0692 Open: MON-SAT 9:00 am-10:00 pm SUN 10:00 am-9:00 pm Category: Pet Food & Supplies Credit Cards:
  • 860 Broadway 1

    New York, NY 10003

    Map & Directions
  • 212-358-0692

Pets & Animals

Pets & Animals
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I go to this petco on a occasion, but today was the last time I will spend my money here.\n Upstairs with the dog and cat stuff, the staff is ok, but go downstairs to where the fish and small animals are and thats where they keep all the bad attitudes. I as ignored, then when I asked for help, 2 emplyees passed the buck and the young woman that actually honored me with indifference, disapeared before I could ask her a second question. If you don't like your job, go elsewhere.

0
★☆☆☆☆

I go to this petco on a occasion, but today was the last time I will spend my money here.\n Upstairs with the dog and cat stuff, the staff is ok, but go downstairs to where the fish and small animals are and thats where they keep all the bad attitudes. I as ignored, then when I asked for help, 2 emplyees passed the buck and the young woman that actually honored me with indifference, disapeared before I could ask her a second question. If you don't like your job, go elsewhere.

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Bad haircut with a bad attitude. They cut my cute little maltese like they would have shaved a sheep. No style, choppy, no symmetry... just awful. Plus the staff did not ask me how I wanted to have the haircut done, and just told me that they know what they were doing... obviously not. Very Very very disappointing.

0
★☆☆☆☆

Bad haircut with a bad attitude. They cut my cute little maltese like they would have shaved a sheep. No style, choppy, no symmetry... just awful. Plus the staff did not ask me how I wanted to have the haircut done, and just told me that they know what they were doing... obviously not. Very Very very disappointing.

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I took my two schnauzers to the Union Square Petco for grooming and I was very impressed. The grooming manager Vito did an amazing job. He gave them both a schnauzer cut and did my boy Karl with a mohawk. They looked so cute!!! The price was very reasonable for the area too, most place charge about 90 and they only cost 70 for everything. I will definitely be coming back!!

2
★★★★★

I took my two schnauzers to the Union Square Petco for grooming and I was very impressed. The grooming manager Vito did an amazing job. He gave them both a schnauzer cut and did my boy Karl with a mohawk. They looked so cute!!! The price was very reasonable for the area too, most place charge about 90 and they only cost 70 for everything. I will definitely be coming back!!

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The two main benefits of this Petco is its location and the option of pet food in larger bulk sizes. However, I always feel very disappointed in the service after using this Petco for my pet needs. The lines are always long, the cashiers are often at the bare minimum of friendliness, and it is always a big challenge to find help on the floor. It generally takes ten minutes to find someone on the lower level floor to help you. In addition to that, I have seen some of their rodent animals looking much less than healthy, and have even found one of their baby corn snakes dead in its tank. Either they are understaffed or their staff is not qualified enough, but regardless, they need to make a change for the better.

3
★★★☆☆

The two main benefits of this Petco is its location and the option of pet food in larger bulk sizes. However, I always feel very disappointed in the service after using this Petco for my pet needs. The lines are always long, the cashiers are often at the bare minimum of friendliness, and it is always a big challenge to find help on the floor. It generally takes ten minutes to find someone on the lower level floor to help you. In addition to that, I have seen some of their rodent animals looking much less than healthy, and have even found one of their baby corn snakes dead in its tank. Either they are understaffed or their staff is not qualified enough, but regardless, they need to make a change for the better.

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My very simple instructions were ""just a trim. No clippers."" What did they do? They shaved my beautiful dog's torso (front and back) right before winter. In addition, they left all the hair on all four legs. I've never been so blatantly ignored in my life.\r\n\r\nWe've tried numerous times to get ahold of a manager, but they don't care to return our calls.

0
★☆☆☆☆

My very simple instructions were ""just a trim. No clippers."" What did they do? They shaved my beautiful dog's torso (front and back) right before winter. In addition, they left all the hair on all four legs. I've never been so blatantly ignored in my life.\r\n\r\nWe've tried numerous times to get ahold of a manager, but they don't care to return our calls.

Pros: Absolutely nothing

Cons: worst grooming ever and terrible customer service

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They have everything you could ever want, and it's big enough for you to turn around without knocking things over. But it's expensive.

1
★★★☆☆

They have everything you could ever want, and it's big enough for you to turn around without knocking things over. But it's expensive.

Pros: great selection

Cons: high prices

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I love this Pet store even though I live in Brooklyn. The store is very well run and clean. In addition, you can go about once a month (on the weekend) and get very low cost vaccinations for dogs and cats. There is sometimes a line, but the vet that is there is so gentle and kind to my babies.

PROS: good cheap vaccinations
CONS: no parking anywhere except on Sunday

5
★★★★★

I love this Pet store even though I live in Brooklyn. The store is very well run and clean. In addition, you can go about once a month (on the weekend) and get very low cost vaccinations for dogs and cats. There is sometimes a line, but the vet that is there is so gentle and kind to my babies.

PROS: good cheap vaccinations
CONS: no parking anywhere except on Sunday

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.

Although the PetCo prices are pretty good the service at this particular store is definitely lacking. Prepare for quite a wait if you'll be shopping here. They do have a good selection of pet food and supplies and their prices are comparable to other pet food chain stores. They accept manaufacturer's coupons and also have a frequent shoppers card "Petco Pals" so be sure to sign up for this to maximize your savings.

3
★★★☆☆

Although the PetCo prices are pretty good the service at this particular store is definitely lacking. Prepare for quite a wait if you'll be shopping here. They do have a good selection of pet food and supplies and their prices are comparable to other pet food chain stores. They accept manaufacturer's coupons and also have a frequent shoppers card "Petco Pals" so be sure to sign up for this to maximize your savings.

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