Optical Warehouse of Greenpoint is the best eyewear shop I've ever been to! For real. Optical Warehouse offers just about any kind of frame you'd ever want. In addition, the employees are extremely knowledgeable, friendly, and helpful. They get customer service! I worked with Violet and she was an absolute gem. She gave me good advice, was an excellent sounding board, and ultimately helped me pick up a killer pair of prescription sunglasses. This place is definitely one of the most deserving 5-star businesses that I've ever reviewed. You want to get your next pair of glasses here.
This five stars for Optical Warehouse of Greenpoint & Agnes, who knew everything about the frames. I'd been searching all over brooklyn for a perfect frames for my lense, and Agnes was the only person I found who was very kind, exceptionally knowledgeable, and offered a fair less than the rest of the city. I went to many local optical stores in the city but did not found the perfect frames on perfect price. I am very happy with the services love to go back to Optical Warehouse of Greenpoint for sure.
These guys are great! They have a large selection of frames that you're free to browse through. The salespeople were all helpful and also gave me plenty of time and space to make up my mind. They also went out of their way to make sure I was happy with my purchase. When I had a problem with my new frames they swapped the frames and had new lenses made to fix the problem, all at no charge to me. It was awesome to get such good customer service! I'm very happy with the glasses I got and my experience at Optical Warehouse of Greenpoint.
When I stepped in the Optical Warehouse of Greenpoint last weekend, This place is perfect to buy any kind of eye wear. The store looks great from out side & it is very speciaous from inside. Their display contains all the major eye wear brands so its very easy to observe any frame or sunglasses & try them. The service was excellent, the selection was updated with the current fashion. Agnes, was extremely helpful and knowledgeable, Dr. Tisdale took my eye exam & Agnes helped me to find a perfect frame + lense according the prescription given by the Dr. Tisdale. I got perfect eye exam + Frames with lense in less than two hour.
I've visited Optical Warehouse of Greenpoint consistently over the past 4 years and have purchased probably 5 pairs of glasses/sunglasses. I am always astonished at the prices of frames when I get my annual eye exam, and even though I have insurance, it just doesn't make sense to drop reasonable on pair of frames. I get bored easily, and I'd much rather have the option of spending the same amount of money, but getting 3 pairs of glasses instead of just 1. Optical Warehouse of Greenpoint makes that possible! My best score was when they carried a large selection of Tom Ford frames. I bought 3 pairs of sunglasses (yes, I'm obsessed) and 2 pairs of regular glasses - all amazing quality frames at affordable prices! Selection can vary, obviously, so I usually pop in every couple of months to see what is new. I recently had to use up my flex spending $$ before the March 15th deadline, and the Violet was very accommodating about working within my budget. Also, if you are unhappy with the way your finished glasses have turned out, they are great about making adjustments and once they even had the lenses redone completely - at no extra charge to me! If you're in the market for new glasses, check this Optical Warehouse of Greenpoint.
Optical Warehouse of Greenpoint had my frames and lenses ready in just 3 days. THREE DAYS! This is pretty much unheard of, especially when considering the strength and type of lenses I get. I am in love, Optical Warehouse of Greenpoint.I truly mean it. I can't believe I walked in on a Tuesday night, and they had everything done by Friday morning, and all because I told them I was leaving for my parents house this weekend and wanted my glasses before then & when I went to pick them up and get them adjusted they didn't mind at all that I sent the frames back to get adjusted 7-8 times. They were extremely patient with me, and gave me a kicking case to keep them it (thanx to agnes & violet both). I really can't see myself ever buying glasses somewhere else.
Great service. Amazing exclusive stylish frames & lenses sat Optical Warehouse of Greenpoint. They don't try to give you the hard sell, which is what the other Optical across the street did to me. I got a pair of glasses, prescription, with anti-glare, etc. I just love them. VSP covered most of it. I live in the neighborhood so the location of Optical Warehouse of Greenpoint. I also had an eye test here by Dr. Tisdale that went very well. Some may consider this place pricey, but their frames are just beautiful. A real gem of a store staffed by nice people like Violet & Agnes.
My brother was in town, and broke his frames. We scoured a whole list of frame shops in NYC. My brother is supering picky, and has a big head! We must have hit up at least a dozen places, until coming across Optical Warehouse of Greenpoint. When you first enter their store, it appears to be a fancy showroom, with only lots pairs of glasses on display. We were directed to check, which was a completely a great experience, we have tried lots of pairs & my brother instantly found a pair of frames that he loved, and fit his big ol' head great. They had his new glasses ready for him, and custom fit to his head, within 30 min! Optical Warehouse of Greenpoint Excellently made and good quality glasses. I was happy that we went there, and they delivered a well-made stylish product, with helpful and friendly staff. Check out their great website!!
I came to Optical Warehouse of Greenpoint last week for a full checkup and new glasses. Dr. Tisdale explained me to importance of eye exam, so i can get perfect glasses for my eyes. Dr. Tisdale was thorough and explained things to me about my eyes that no other optician had bothered to mention. After a wonderful experience of eye exam Agnes's first choice of frames for me were exactly what I bought. He is also a great conversationalist. The price is worth it for the checkup. They know how important choosing and purchasing a new pair of glasses is and they want to share in your joy...
Awesome experience at Optical Warehouse of Greenpoint, I have absolutely no complaints. Staff was warm, kind and helpful. I walked in and fifteen minutes later I had picked out my Tiffany frames and lenses, gotten my exam and put my order in. Two hours later I picked up my new sunglasses! The frame choices were amazing & perfect for my face. After reading the previous reviews, I was expecting ok service, but this place is really great & became my favorite from now. I would definitely recommend this place.
Optical Warehouse of Greenpoint people deserve five stars alone for managing to keep their cool when my mom tried to compare Ray Ban prices from a pair she bought over a decade ago. I originally came because their store is very close to my home. They're quick, they're affordable, and they know how to handle different types of difficult frames because of their long experience. It's nice I've never had to make an appointment and they have time to explain things to me like the importance of pupil distance and different types of lens widths. I found them really helpful & nice to their every customer.
Optical Warehouse of Greenpoint has the most responsive customer service I've experienced in a long time. I had an issue with my glasses and I must say I didn't expect them to fix the problem, but Agnes went way beyond the call of duty to fix it. And now, I am really grateful to have high quality progressive lenses along with the knowledge that Agnes takes helped me and stands behind its work. Thank you, Agnes & Optical Warehouse of Greenpoint!
I like the Optical Warehouse of Greenpoint. You get smiles and customer support from the get go, and lady there fixes my glasses for free whenever my daughter bends and destroys them out of 1-year old curiosity. Going back today for a fix and happy to do it! I will recommend them to my friends they have a nice selection of high end brands.