Happy Pet Tail Fresh Meadows

★★★★☆

About Happy Pet Tail Fresh Meadows

Pets & Animals

Pets & Animals
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HOUSE OF HORROR PART 2 (July 16th, 2012) - A RUDE FOLLOW UP
Appalling Customer Service. Countless Phone Harassments from employees.

Its been 1 week, since the above incident described and this morning at 8:57AM I was contacted by the

3
★★★★★

HOUSE OF HORROR PART 2 (July 16th, 2012) - A RUDE FOLLOW UP
Appalling Customer Service. Countless Phone Harassments from employees.

Its been 1 week, since the above incident described and this morning at 8:57AM I was contacted by the

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My cousin lives in Fresh Meadows and she recommended Happy Tails on 164th Street. I've been going to them for a few years now and have never had a problem. The store is immaculate and the dogs are well cared for and my Maxie always looks amazing and smells so yummy when she's done. She actually loves it there...

2
★★★★★

My cousin lives in Fresh Meadows and she recommended Happy Tails on 164th Street. I've been going to them for a few years now and have never had a problem. The store is immaculate and the dogs are well cared for and my Maxie always looks amazing and smells so yummy when she's done. She actually loves it there...

Pros: Great with Dogs

Cons: Always busy

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Love this place so much. After a bad experience at another location, I just recently started going to this place in Fresh Meadows, Queens. Bella loves it there and she looks amazing! Akiko is a wonderful groomer and the staff is great...

5
★★★★★

Love this place so much. After a bad experience at another location, I just recently started going to this place in Fresh Meadows, Queens. Bella loves it there and she looks amazing! Akiko is a wonderful groomer and the staff is great...

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This place seemed like any other grooming salon. The lobby was clean and had nice pet products. I took my mini-schnauzer there, and the schnauzer cut is very easy. I gave simple instructions, and a few hours later I was told to pick her up. They didn't cut or trim her face or ears AT ALL, the rest of her was uneven, and they left her skirt WAY too high. I told them they needed to clean her up and trim her ears and eyebrows and beard. 45 minutes later they called me to come pick her up again, and when I went back, they had cut her eyebrows COMPLETELY off. Her beard is messed up, her skirt was still way too high. The girl asked me if I wanted them to fix her skirt and I told her I didn't want them to do anything else to my dog. I took her home and fixed her skirt with my home clippers and trimmed her face a bit to make her even. Nothing I can do about the eyebrows except wait for them to grow back. VERY FRUSTRATING!! I've been to a LOT of groomers, and none of them have ever messed up my dog. Heaven forbid you have a dog that has something more complicated like a poodle cut or a yorkie or something. DO NOT TAKE THEM HERE, THESE PEOPLE WILL BUTCHER YOUR PET'S COAT!!!

0
★☆☆☆☆

This place seemed like any other grooming salon. The lobby was clean and had nice pet products. I took my mini-schnauzer there, and the schnauzer cut is very easy. I gave simple instructions, and a few hours later I was told to pick her up. They didn't cut or trim her face or ears AT ALL, the rest of her was uneven, and they left her skirt WAY too high. I told them they needed to clean her up and trim her ears and eyebrows and beard. 45 minutes later they called me to come pick her up again, and when I went back, they had cut her eyebrows COMPLETELY off. Her beard is messed up, her skirt was still way too high. The girl asked me if I wanted them to fix her skirt and I told her I didn't want them to do anything else to my dog. I took her home and fixed her skirt with my home clippers and trimmed her face a bit to make her even. Nothing I can do about the eyebrows except wait for them to grow back. VERY FRUSTRATING!! I've been to a LOT of groomers, and none of them have ever messed up my dog. Heaven forbid you have a dog that has something more complicated like a poodle cut or a yorkie or something. DO NOT TAKE THEM HERE, THESE PEOPLE WILL BUTCHER YOUR PET'S COAT!!!

Pros: Clean lobby

Cons: Clueless Staff

 

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