Wantagh Hand Wash

★★★☆☆

About Wantagh Hand Wash

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Automotive

Automotive
More choices in Wantagh:
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109 Car Wash & Detail Ctr

1007 Fulton St Farmingdale, ME

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Bethpage Car Wash

4110 Hempstead Turnpike Bethpage, NY

3.0 4
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I will never return to this car wash...NOT customer friendly AT ALL! One of the workers must have put the windows down a little when wiping down the inside of the car. The car goes through and I end up with a sopping wet carpet on the drivers side. I reported it and didn't ask for money back or anything...just wanted them to attempt to dry it somehow...vaccuum or sop up with a towel. Man was quite rude, said "It'll dry on its own", walked away and yelled back "Next time shut your windows!" I had checked my windows before we left the car. No use in arguing with someone so obviously uninterested in satisfying his customers. When I get back in the car, I notice all the windows had been brought down a little, but only the drivers side let the water in. Infuriating!

1
★☆☆☆☆

I will never return to this car wash...NOT customer friendly AT ALL! One of the workers must have put the windows down a little when wiping down the inside of the car. The car goes through and I end up with a sopping wet carpet on the drivers side. I reported it and didn't ask for money back or anything...just wanted them to attempt to dry it somehow...vaccuum or sop up with a towel. Man was quite rude, said "It'll dry on its own", walked away and yelled back "Next time shut your windows!" I had checked my windows before we left the car. No use in arguing with someone so obviously uninterested in satisfying his customers. When I get back in the car, I notice all the windows had been brought down a little, but only the drivers side let the water in. Infuriating!

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What a great car wash. Service was top notch for money paid. They are meticulous in their attention to detail, especially around the back of the car where most machine washes will miss b/c there's no equipment behind the car. Over 2 decades I've seen this car wash go from fabric, to touchless, to putting people in the tunnel. Nothing replaces the human eye. And on the rare occasion a spot does get missed in the tunnel, they are accommodating in getting it done out front. Also of note, the employees have a 'customer first' attitude which is difficult to find elsewhere. And they always have a lollipop for my young son. I even have the annual detailing on my BMW done there. Well worth the trip.

2
★★★★★

What a great car wash. Service was top notch for money paid. They are meticulous in their attention to detail, especially around the back of the car where most machine washes will miss b/c there's no equipment behind the car. Over 2 decades I've seen this car wash go from fabric, to touchless, to putting people in the tunnel. Nothing replaces the human eye. And on the rare occasion a spot does get missed in the tunnel, they are accommodating in getting it done out front. Also of note, the employees have a 'customer first' attitude which is difficult to find elsewhere. And they always have a lollipop for my young son. I even have the annual detailing on my BMW done there. Well worth the trip.

Pros: Friendly, meticulous, accomodating, lollipop for my son.

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I went here because a friend recommend them to me.I dropped my car off to be detailed.They did an amazing job.They made the car look like new again.I was real happy that I tried them.I would recommend.

5
★★★★★

I went here because a friend recommend them to me.I dropped my car off to be detailed.They did an amazing job.They made the car look like new again.I was real happy that I tried them.I would recommend.

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Although they did an "ok" job on my car, the customer service was NOT something to be remembered. When I specifically asked for my usual Full Service, they took it upon themselves to perform the Silver Service. Not only was this not what I had asked for, it was also much more expensive. When I kindly asked to be refunded the money, I was told it was "too late" by the not-so-friendly cashier. Although the manager ended up charging me the Full Service price, it was done in a rude and demeaning manor. Although a loyal customer for the past six years, I am 100% positive I will NEVER go back.

0
★☆☆☆☆

Although they did an "ok" job on my car, the customer service was NOT something to be remembered. When I specifically asked for my usual Full Service, they took it upon themselves to perform the Silver Service. Not only was this not what I had asked for, it was also much more expensive. When I kindly asked to be refunded the money, I was told it was "too late" by the not-so-friendly cashier. Although the manager ended up charging me the Full Service price, it was done in a rude and demeaning manor. Although a loyal customer for the past six years, I am 100% positive I will NEVER go back.

 

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