Friendly's

★★★★☆
  • 1233 Arsenal St

    Watertown, NY 13601

    Map & Directions
  • 315-788-3320

Food

Food
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4.0 2
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We had a waitress named Jennifer, who didn't keep up with our refills. My husband had to drink some of my water because she never came around to give us refills. When we gave her a 2 dollar tip on the receipt, she yanked it from the table and said very loudly "WOW, 2 DOLLARS. CAN I GO HOME NOW" to the emploee next to her at the register in the back of the restaurant. Everyone that was seated near us heard her say it,(we were still sitting at the table) even the Manager heard her from the back room.(told to us by her when we asked to speak with her.) What she didn't know was that we were going to leave a few more dollars on the table, on the way out(until she ran off w/ the mouth) . The Manager were very apologetic and nice about it, but like many chains, they are probably short on staff and will most likely keep her. Which is why I'm writing this review.

We have never been treated so rudely, she even gave me a dirty look when I looked her directly in the eye after she said it, like in a defiant or confrontational way. I guess she wasn't getting good tips that day. Maybe that's her cue that she does the bare minimum, and is unprofessional at best. After all, she chose her method employment, not us. All of the other waitress are very kind. I hope there isn't more than one ''Jennifer''.

3
★★★☆☆

We had a waitress named Jennifer, who didn't keep up with our refills. My husband had to drink some of my water because she never came around to give us refills. When we gave her a 2 dollar tip on the receipt, she yanked it from the table and said very loudly "WOW, 2 DOLLARS. CAN I GO HOME NOW" to the emploee next to her at the register in the back of the restaurant. Everyone that was seated near us heard her say it,(we were still sitting at the table) even the Manager heard her from the back room.(told to us by her when we asked to speak with her.) What she didn't know was that we were going to leave a few more dollars on the table, on the way out(until she ran off w/ the mouth) . The Manager were very apologetic and nice about it, but like many chains, they are probably short on staff and will most likely keep her. Which is why I'm writing this review.

We have never been treated so rudely, she even gave me a dirty look when I looked her directly in the eye after she said it, like in a defiant or confrontational way. I guess she wasn't getting good tips that day. Maybe that's her cue that she does the bare minimum, and is unprofessional at best. After all, she chose her method employment, not us. All of the other waitress are very kind. I hope there isn't more than one ''Jennifer''.

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Brought my youngest daughter here for lunch for her 5th birthday. She was excited and told the waitress it was her birthday. The older couple behind us gave her a dollar and told her happy birthday. She was in 7th heaven. Until the waitress brought out her ice cream and they all sang to her. She said it was the best. Out of the mouths of babes!

5
★★★★★

Brought my youngest daughter here for lunch for her 5th birthday. She was excited and told the waitress it was her birthday. The older couple behind us gave her a dollar and told her happy birthday. She was in 7th heaven. Until the waitress brought out her ice cream and they all sang to her. She said it was the best. Out of the mouths of babes!

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