Chez Kama Restaurant

★★★★☆
  • 77 Middle Neck Rd

    Great Neck, NY 11021

    Map & Directions
  • 516-482-8360

About Chez Kama Restaurant

Categories

Food

Food
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3.6 5
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Best tood in in town. Freshest sushi and wonderful french accented entrees. The shrimp and vegetable tempura was the best I have ever eaaten. Don't worry about service, it's great. A pretty place with moderate prices.

5
★★★★★

Best tood in in town. Freshest sushi and wonderful french accented entrees. The shrimp and vegetable tempura was the best I have ever eaaten. Don't worry about service, it's great. A pretty place with moderate prices.

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I usually rank customer service lower on my list of priorities than ambiance or food, but the customer service at Kama was so bad it could make you physically ill. We were treated to a waitress who couldn't crack a smile if she tried, and didn't stop by the table a single time after taking our orders.

Then we attempted to order dessert. She tells us that we can't have dessert because there is another party waiting. Are you serious? Yes, I am. So we ask for the manager. This was a nightmare: The manager/head chef says, "sorry, but with the financial status we just have to book as many as possible; we're just not going to turn away business." I'm not kidding; this really happened.

The ambiance was one-star, too. The food was actually three-star. But this was the worst customer service I have ever experienced.

1
★☆☆☆☆

I usually rank customer service lower on my list of priorities than ambiance or food, but the customer service at Kama was so bad it could make you physically ill. We were treated to a waitress who couldn't crack a smile if she tried, and didn't stop by the table a single time after taking our orders.

Then we attempted to order dessert. She tells us that we can't have dessert because there is another party waiting. Are you serious? Yes, I am. So we ask for the manager. This was a nightmare: The manager/head chef says, "sorry, but with the financial status we just have to book as many as possible; we're just not going to turn away business." I'm not kidding; this really happened.

The ambiance was one-star, too. The food was actually three-star. But this was the worst customer service I have ever experienced.

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In a town of wonderful restaurants, with a great variety of different foods, Kama stands out as the best overall restaurant. The sushi is prepared by the owner, and the head waitress is his wife. Their care and dedication to the establishment is visible through the hard work that they both put in. The sushi is the best in town. The Sea Bass is served in a wonderfully large and delicious portion. There is not an item on the menu that I have tried that I have not liked. The owners, as I said, are very nice. Though it is an expensive restaurant, you are not overcharged. Enjoy the food and ignore anyone who gives a low rating to the service, they obviously haven't been.

5
★★★★★

In a town of wonderful restaurants, with a great variety of different foods, Kama stands out as the best overall restaurant. The sushi is prepared by the owner, and the head waitress is his wife. Their care and dedication to the establishment is visible through the hard work that they both put in. The sushi is the best in town. The Sea Bass is served in a wonderfully large and delicious portion. There is not an item on the menu that I have tried that I have not liked. The owners, as I said, are very nice. Though it is an expensive restaurant, you are not overcharged. Enjoy the food and ignore anyone who gives a low rating to the service, they obviously haven't been.

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Food are excellent. It is expensive and very difficult to make reservations. Don't attempt to get a table on weekends. They would never give you a table unless you are a frequent customer.

2
★★☆☆☆

Food are excellent. It is expensive and very difficult to make reservations. Don't attempt to get a table on weekends. They would never give you a table unless you are a frequent customer.

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This is probably the best restaurant in Great Neck if you like japanese food. The sushi is unbeleivably fresh and the appetizers and dinners are to die for. It is a small restaurant so get there early.

5
★★★★★

This is probably the best restaurant in Great Neck if you like japanese food. The sushi is unbeleivably fresh and the appetizers and dinners are to die for. It is a small restaurant so get there early.

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