Valentina Bridal Salon Inc

★★★★★

About Valentina Bridal Salon Inc

Personal Services

Personal Services
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Wow!! Wish there was an option for 0 stars because Valentina's deserves it!! \r
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I decided to go to Valentina's to try on my very first bridal gown because they just opened their second location in Staten Island about 5 blocks from my

3
★★★★★

Wow!! Wish there was an option for 0 stars because Valentina's deserves it!! \r
\r
I decided to go to Valentina's to try on my very first bridal gown because they just opened their second location in Staten Island about 5 blocks from my

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I am quite honestly baffled by all the negative experiences some people had at that bridal salon. I personally loved it.\r
I went to RK bridal in Manhattan and tried a dress on which I fell in love with. It was in April, and the

3
★★★★★

I am quite honestly baffled by all the negative experiences some people had at that bridal salon. I personally loved it.\r
I went to RK bridal in Manhattan and tried a dress on which I fell in love with. It was in April, and the

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After reading the other reviews on here, I am so confused. I had a wonderful experience at Valentina Bridal Salon. Not only did I get my wedding dress there but all 8 bridesmaid dresses and 2 flower girl dresses. The sales people were

3
★★★★★

After reading the other reviews on here, I am so confused. I had a wonderful experience at Valentina Bridal Salon. Not only did I get my wedding dress there but all 8 bridesmaid dresses and 2 flower girl dresses. The sales people were

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I ORDERED MY WEDDING DRESS FROM VALENTINAS OVER A YEAR BEFORE MY WEDDING AND GAVE THEM A 60% DEPOSIT. I WAS TOLD THAT IT WOULD TAKE 6-8 MONTHS FOR THE DRESS TO COME IN. 8 MONTHS LATER I HADN'T HEARD FROM THEM. WHEN I CALLED THEY SAID IT

3
★★★★★

I ORDERED MY WEDDING DRESS FROM VALENTINAS OVER A YEAR BEFORE MY WEDDING AND GAVE THEM A 60% DEPOSIT. I WAS TOLD THAT IT WOULD TAKE 6-8 MONTHS FOR THE DRESS TO COME IN. 8 MONTHS LATER I HADN'T HEARD FROM THEM. WHEN I CALLED THEY SAID IT

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TOO BAD THERE'S NO 0 RATING. THIS STORE OVERCHARGES FOR ALTERNATIONS SO PEOPLE GO ELSEWHERE. THEY WANNA ORDER U A DRESS AND SEND YOU PACKING. THE ONLY THING THEY ARE GOOD FOR IS GOING TO TRY DRESSES ON. ONCE U FIND WHAT YOU LIKE, ORDER IT

3
★★★★★

TOO BAD THERE'S NO 0 RATING. THIS STORE OVERCHARGES FOR ALTERNATIONS SO PEOPLE GO ELSEWHERE. THEY WANNA ORDER U A DRESS AND SEND YOU PACKING. THE ONLY THING THEY ARE GOOD FOR IS GOING TO TRY DRESSES ON. ONCE U FIND WHAT YOU LIKE, ORDER IT

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IF YOU WANT TO BE LEFT WITH BRIDEMAID DRESSES THAT DO NOT FIT GO TO VALENTINA BRIDAL. I AM IN A WEDDING WITH HALF THE BRIDAL PARTY THAT HAS A DRESS 1 SIZE TO SMALL...\r
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WHOEVER MEASURES THE GIRLS IS OBVIOUSLY BLIND AND CANT SEEM TO

3
★★★★★

IF YOU WANT TO BE LEFT WITH BRIDEMAID DRESSES THAT DO NOT FIT GO TO VALENTINA BRIDAL. I AM IN A WEDDING WITH HALF THE BRIDAL PARTY THAT HAS A DRESS 1 SIZE TO SMALL...\r
\r
WHOEVER MEASURES THE GIRLS IS OBVIOUSLY BLIND AND CANT SEEM TO

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I implore you all to stay away from this place!! They have no idea what customer service is or that it even exists. The girls there sound like you are bothering them, and all have no idea what's going on with any of their orders. I ordered

3
★★★★★

I implore you all to stay away from this place!! They have no idea what customer service is or that it even exists. The girls there sound like you are bothering them, and all have no idea what's going on with any of their orders. I ordered

.

I ordered 4 bridesmaid dresses and 1 white bridesmaid dresses by Jim Hjelm in February of 2010. I told the lady and my bridesmaids to order based on the bust and waist size because the skirts were very full. Of course when it came time to order they wouldn't take any orders without the hip measurement, so everyone got their very own large blue garbage bag. This would have been okay if there had been time to alter the dresses.

I called to find out when the dresses would be ready in June and I was told they would be in at the end of July. I called in July and I was told they would be in at the end of August. I called at the end of August and I was told next week, and so on and so on until finally they came in on a Thursday. I paid for 3 day Saturday shipping for all of the dresses since no one lived in the NY area anymore and at this time I am A WEEK AND A HALF away from my wedding. I even paid an extra fee so they would pack 2 dresses in one box. Well they forgot to make sure they went out, are closed on Friday and Monday so on Tuesday I CALL AGAIN, NO ONE CALLED ME, to find out where the dresses were. I finally complained enough to speak to the owner.

She told me she had done me a favor because she paid $10 out of her pocket to next day mail me the dresses. I spent over $600 in her shop and she is going to tell me about $10 because of the incompetence of her and her staff.

Anyways, save yourself the headache and tears, shop anywhere other than here, its worth the extra $10 in my book.

1
★☆☆☆☆

I ordered 4 bridesmaid dresses and 1 white bridesmaid dresses by Jim Hjelm in February of 2010. I told the lady and my bridesmaids to order based on the bust and waist size because the skirts were very full. Of course when it came time to order they wouldn't take any orders without the hip measurement, so everyone got their very own large blue garbage bag. This would have been okay if there had been time to alter the dresses.

I called to find out when the dresses would be ready in June and I was told they would be in at the end of July. I called in July and I was told they would be in at the end of August. I called at the end of August and I was told next week, and so on and so on until finally they came in on a Thursday. I paid for 3 day Saturday shipping for all of the dresses since no one lived in the NY area anymore and at this time I am A WEEK AND A HALF away from my wedding. I even paid an extra fee so they would pack 2 dresses in one box. Well they forgot to make sure they went out, are closed on Friday and Monday so on Tuesday I CALL AGAIN, NO ONE CALLED ME, to find out where the dresses were. I finally complained enough to speak to the owner.

She told me she had done me a favor because she paid $10 out of her pocket to next day mail me the dresses. I spent over $600 in her shop and she is going to tell me about $10 because of the incompetence of her and her staff.

Anyways, save yourself the headache and tears, shop anywhere other than here, its worth the extra $10 in my book.

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A place that is supposed to make a girls dream come true and then makes her cry right before her wedding deserves the lowest score possible. The bad service here goes all the way up to the owner.\r
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I ordered 4 bridesmaid dresses and 1

3
★★★★★

A place that is supposed to make a girls dream come true and then makes her cry right before her wedding deserves the lowest score possible. The bad service here goes all the way up to the owner.\r
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I ordered 4 bridesmaid dresses and 1

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I only visited a few salons and this was the second salon I visited. Among the others were RK bridal in the city, felt like I was on an assembly line/sweatshop, Angel's bridal in SI..overpriced and pushy, Lotus Brial, rude and pushy and Valentina's was the second place I visited. I am all about customer service and all the bridal consultants and the owenrs are nice, down to earth people. The dress I chose was cheaper then discount places like RK bridal and the service I got was great. Not pushy at all and they listen to what you tell them. Alterations are included in the price and I got my BP dresses from there too. I highly recommend this place for bridal gowns and BP dresses.

2
★★★★★

I only visited a few salons and this was the second salon I visited. Among the others were RK bridal in the city, felt like I was on an assembly line/sweatshop, Angel's bridal in SI..overpriced and pushy, Lotus Brial, rude and pushy and Valentina's was the second place I visited. I am all about customer service and all the bridal consultants and the owenrs are nice, down to earth people. The dress I chose was cheaper then discount places like RK bridal and the service I got was great. Not pushy at all and they listen to what you tell them. Alterations are included in the price and I got my BP dresses from there too. I highly recommend this place for bridal gowns and BP dresses.

Pros: Helpful, friendly staff, beautiful bridal gowns

Cons: none

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I rarely waste my time writing reviews but I have to credit Valentina Bridal for keeping me sane and basically saving my wedding! You see, I ordered my 6 bridesmaids dresses from another neighborhood salon. BIG MISTAKE! (Do not use Maid to order even if your life depends on it!) Of course even after I ordered the dresses almost a year in advance, the owner made up some excuse about not being able to get the dresses. This was 3 months before my wedding. I called up Valentina bridal in near tears. They were so helpful, understanding and accomadating. I went there first thing the following day and ordered the dresses (didnt even need a rush!) They guarenteed me they would be in by OCT.10th for my Nov. 14th wedding and guess what... I got a call on the 8th that they had the dresses!! Huge sigh of relief! My girls are in the process of getting their fitting now and I'm sure my wedding will be perfect! Thank you so much to Valentina bridal and especially Daniela for helping me out!!

2
★★★★★

I rarely waste my time writing reviews but I have to credit Valentina Bridal for keeping me sane and basically saving my wedding! You see, I ordered my 6 bridesmaids dresses from another neighborhood salon. BIG MISTAKE! (Do not use Maid to order even if your life depends on it!) Of course even after I ordered the dresses almost a year in advance, the owner made up some excuse about not being able to get the dresses. This was 3 months before my wedding. I called up Valentina bridal in near tears. They were so helpful, understanding and accomadating. I went there first thing the following day and ordered the dresses (didnt even need a rush!) They guarenteed me they would be in by OCT.10th for my Nov. 14th wedding and guess what... I got a call on the 8th that they had the dresses!! Huge sigh of relief! My girls are in the process of getting their fitting now and I'm sure my wedding will be perfect! Thank you so much to Valentina bridal and especially Daniela for helping me out!!

Pros: Staff is easy to work with and you'll get your dresses on time. What more is there?

Cons: a little pricier than that other store but well worth it!! You will end up paying it in the end anyway!

 

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