Petland

★★★☆☆
  • 1618 Kings Hwy

    Brooklyn, NY 11229

    Map & Directions
  • 718-376-0157

About Petland

Hours
Mon. - Fri. 10am - 9pm;Sat. 10am - 7pm;Sun. 10am - 6pm
2.5 2
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I wouldn't exactly classify my fish as exotic, but i guess they are since this pet store didn't have any of the food or other items i needed to get for my fish. I was pretty disappointed that i made my way to this place which was the closest one to me and finding out htey didn't have what i needed. The guy that worked there seemed to be some guy that just answered the help wanted ad and ploped down on the seat. He wasn't as knowledgable as i hoped he would be. The other workers seemed to busy helping other people too, so i might have just gotten the raw end of the deal. It might have been that i went in the one day the store owner or managed wasn't around.

3
★★★☆☆

I wouldn't exactly classify my fish as exotic, but i guess they are since this pet store didn't have any of the food or other items i needed to get for my fish. I was pretty disappointed that i made my way to this place which was the closest one to me and finding out htey didn't have what i needed. The guy that worked there seemed to be some guy that just answered the help wanted ad and ploped down on the seat. He wasn't as knowledgable as i hoped he would be. The other workers seemed to busy helping other people too, so i might have just gotten the raw end of the deal. It might have been that i went in the one day the store owner or managed wasn't around.

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Not really happy with Petland. They have very poor customer service. Terrible communication skills on their part. They had what I wanted that i could not not find anywhere else. That was the only reason I purchased from them. Would not recommend.

2
★★☆☆☆

Not really happy with Petland. They have very poor customer service. Terrible communication skills on their part. They had what I wanted that i could not not find anywhere else. That was the only reason I purchased from them. Would not recommend.

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Business Response:

We apologize for our untimely response. We have only now become aware of such comments. We are truly sorry for your negative experience. Management has been changed at that location. In the future we ask everyone to please direct any problems to our Corporate Headquarters in Brentwood, NY at 631-273-6363.

Message from Petland

We are continually improving our stores based on feed back from customers and our own internal review process. We ask that any concerns in the future be directed to our Corporate Headquarters in Brentwood, NY at 631-273-6363.

More about Petland

We have a variety of animals to choose from and the best products to take care of them.

 

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