Merit Cleaners

★★☆☆☆

About Merit Cleaners

Personal Services

Personal Services
More choices in New York:
Resultset_next

Todd Layne Cleaners

242 E 77th St New York, NY

Resultset_next

Iris Cleaners

88 E 31st St New York, NY

2.1667 6
Hi! Sign in to let us know how Merit Cleaners was?
Write a Review
.

This cleaners is the best! I went to several other cleaners to try to get this stain out. WOW i couldnt believe they pulled it off!! I swear I was running around for weeks trying different places. I was about to just give up on it and a co worker informed me of a place she goes to. Eco Merit to the rescue. Apparently they use all natural liquid soap on your clothes. Ha! it smells pretty good. I got a free bar of soap out of it too! Seems like they some kind of fancy organic soap bar that theyre giving out. Smells really nice. I'm going to try it out as soon as i get home! Great Service!!

5
★★★★★

This cleaners is the best! I went to several other cleaners to try to get this stain out. WOW i couldnt believe they pulled it off!! I swear I was running around for weeks trying different places. I was about to just give up on it and a co worker informed me of a place she goes to. Eco Merit to the rescue. Apparently they use all natural liquid soap on your clothes. Ha! it smells pretty good. I got a free bar of soap out of it too! Seems like they some kind of fancy organic soap bar that theyre giving out. Smells really nice. I'm going to try it out as soon as i get home! Great Service!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I actually joined Yelp, because of my nightmarish experience with this dry cleaner. Do not, I repeat, do not go to this dry cleaner. They will destroy your clothing and tell you the clothing was in that condition when you dropped it off.

I work in the fashion industry. I had a brand new silk dress in need of some alteration, and because their location was two blocks from my then day job office location, I decided to give them a try. It was a simple alteration. The side seams needed to be taken in to fit a perfect size 6. I needed to have the dress altered as I was donating it for a high profile celebrity auction event. Before I dropped off the dress, I inspected it very carefully, as I wanted it to be perfect for the event.

When I went to pick up the dress, I FOUND TO MY HORROR A DIME-SIZED HOLE -- a frayed hole! -- on the back of the dress. The young man behind the counter with glasses told me the hole was already there when I dropped it off! I said to him, "Why would I have a dress altered for an auction with a hole in it?" He insisted that there was a hole there to begin with. Wouldn't good service dictate that you would call the customer to let them know if you found a hole? Also, his grandmother-like tailor surely would have noticed. The tear was very, very obvious. Also, they surely would have noticed when this same fellow watched his tailor zip the dress up from the back when I tried it on to show them what needed to be fixed. Still he insisted that I was the one who tore it, and the hole was there when I brought it in. I was livid to say the very least.

He had originally charged me $30 -- the dress was valued at over $400 -- and said he would only charge me $15. As far as I was concerned they shouldn't have charged me one cent. I tried to take the dress from him, and he grabbed it from me, and hid it in the back of his dirty shop. (Did I mention the place is dirty?) He said he wouldn't give me the dress unless I gave him $15. I finally gave him the $15, and went to Madame Paulette's on the Upper East Side. They charged me $150 to fix the hole.

Don't go them. There is no merit to these guys whatsoever. In my 12 years in New York, my time working with garments, I have never encountered such lack of professionalism, service and accountability.

1
★☆☆☆☆

I actually joined Yelp, because of my nightmarish experience with this dry cleaner. Do not, I repeat, do not go to this dry cleaner. They will destroy your clothing and tell you the clothing was in that condition when you dropped it off.

I work in the fashion industry. I had a brand new silk dress in need of some alteration, and because their location was two blocks from my then day job office location, I decided to give them a try. It was a simple alteration. The side seams needed to be taken in to fit a perfect size 6. I needed to have the dress altered as I was donating it for a high profile celebrity auction event. Before I dropped off the dress, I inspected it very carefully, as I wanted it to be perfect for the event.

When I went to pick up the dress, I FOUND TO MY HORROR A DIME-SIZED HOLE -- a frayed hole! -- on the back of the dress. The young man behind the counter with glasses told me the hole was already there when I dropped it off! I said to him, "Why would I have a dress altered for an auction with a hole in it?" He insisted that there was a hole there to begin with. Wouldn't good service dictate that you would call the customer to let them know if you found a hole? Also, his grandmother-like tailor surely would have noticed. The tear was very, very obvious. Also, they surely would have noticed when this same fellow watched his tailor zip the dress up from the back when I tried it on to show them what needed to be fixed. Still he insisted that I was the one who tore it, and the hole was there when I brought it in. I was livid to say the very least.

He had originally charged me $30 -- the dress was valued at over $400 -- and said he would only charge me $15. As far as I was concerned they shouldn't have charged me one cent. I tried to take the dress from him, and he grabbed it from me, and hid it in the back of his dirty shop. (Did I mention the place is dirty?) He said he wouldn't give me the dress unless I gave him $15. I finally gave him the $15, and went to Madame Paulette's on the Upper East Side. They charged me $150 to fix the hole.

Don't go them. There is no merit to these guys whatsoever. In my 12 years in New York, my time working with garments, I have never encountered such lack of professionalism, service and accountability.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

this used to be a first rate place...then it was sold...now it is a complete disaster....disorganised, confused and you might never get your things back from them/////be careful until they get it fixed,,,,,,avoid going there....it is a mess....

1
★☆☆☆☆

this used to be a first rate place...then it was sold...now it is a complete disaster....disorganised, confused and you might never get your things back from them/////be careful until they get it fixed,,,,,,avoid going there....it is a mess....

Was this review helpful to you?
Ratings_icons Ratings_icons

.

DO NOT use these guys. They are liars and cheats. Lost my suit pants and for 4 weeks i've been trying to get these guys to pay up. Their answer is sue me for it.

1
★☆☆☆☆

DO NOT use these guys. They are liars and cheats. Lost my suit pants and for 4 weeks i've been trying to get these guys to pay up. Their answer is sue me for it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Stay away from this business. Not only does this place provide horrible tayloring job but, after ruining your brand new clothes, they will also humiliate you, lie to you, be rude and refuse to refund your money. Dealing with this place and its owner has been the most horrific experience in my life. Beware.

1
★☆☆☆☆

Stay away from this business. Not only does this place provide horrible tayloring job but, after ruining your brand new clothes, they will also humiliate you, lie to you, be rude and refuse to refund your money. Dealing with this place and its owner has been the most horrific experience in my life. Beware.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Excellent service, very quick dry cleaning, no extra charge for putting a hurry on it. Will pick up and deliver free of charge. Have a tailor on staff in the store. Excellent quality, always willing to accomodate requests.

4
★★★★☆

Excellent service, very quick dry cleaning, no extra charge for putting a hurry on it. Will pick up and deliver free of charge. Have a tailor on staff in the store. Excellent quality, always willing to accomodate requests.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Merit Cleaners, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review