Crown Ford Inc

★☆☆☆☆
  • 420 Merrick Rd

    Lynbrook, NY 11563

    Map & Directions
  • 516-599-0600

Automotive

Automotive
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On 11/16/2011 I took my Ford Free star to Crown Ford, because my traction light remained on. They did a diagnostic and said I needed a sensor. I paid them the sum of $200.32. I left and two days later it came on again. I called them and they gave an appointment for the 21st. I brought it back with the light on. I told them the light was on again.
Unbeknown tome they wrote a ticket up and said the check engine light was on. It was not, I do know the difference. They said I needed $1,040.00 worth of work including a tune up, radiator flush, new filters and a gas line filter. I said that light was not on and I know nothing about all this work. They told me that to get the vehicle back I would need to pay an additional $110.25. I paid it writing not satisfied on the receipt and took the car.
I then brought it to my mechanic who did the work they said for $262.00. The traction light came back on the following day and remains on.
I want to dispute the charge of $110.25 as I feel that they did not solve the problem and held me up for ransom. The previous charge of $200.32 they did put a sensor in. I want to be fair, but the problem is not fixed.
I did write to Ford Motor Company Corporate, the dealership, the Consumer Affairs Department and the Better Business Bureau.
I did try to resolve it with the dealership who said well maybe you can wait for the tune up but do a radiator flush. I spoke with Gary Desola the Service Department manager. A Gavin Witzgall did the second transaction at the dealership.
I also wrote their president ewjo do not even give me the courtesy of a response.

0
★☆☆☆☆

On 11/16/2011 I took my Ford Free star to Crown Ford, because my traction light remained on. They did a diagnostic and said I needed a sensor. I paid them the sum of $200.32. I left and two days later it came on again. I called them and they gave an appointment for the 21st. I brought it back with the light on. I told them the light was on again.
Unbeknown tome they wrote a ticket up and said the check engine light was on. It was not, I do know the difference. They said I needed $1,040.00 worth of work including a tune up, radiator flush, new filters and a gas line filter. I said that light was not on and I know nothing about all this work. They told me that to get the vehicle back I would need to pay an additional $110.25. I paid it writing not satisfied on the receipt and took the car.
I then brought it to my mechanic who did the work they said for $262.00. The traction light came back on the following day and remains on.
I want to dispute the charge of $110.25 as I feel that they did not solve the problem and held me up for ransom. The previous charge of $200.32 they did put a sensor in. I want to be fair, but the problem is not fixed.
I did write to Ford Motor Company Corporate, the dealership, the Consumer Affairs Department and the Better Business Bureau.
I did try to resolve it with the dealership who said well maybe you can wait for the tune up but do a radiator flush. I spoke with Gary Desola the Service Department manager. A Gavin Witzgall did the second transaction at the dealership.
I also wrote their president ewjo do not even give me the courtesy of a response.

More about Crown Ford Inc

On behalf of our entire staff, we would like to welcome you and thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.

 

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