Cohen's Fashion Optical

★★★☆☆
  • 22-19 31st Street

    Astoria, NY 11105

    Map & Directions
  • 718-777-7678

About Cohen's Fashion Optical

Categories
  • Optical Goods Stores
  • Optometrists
  • Opticians
  • Contact Lenses
Hours
M-Sa 10am-7:30pm, Su Closed (Doctor's Hours: Mon: 11:00 am - 6:30 pm; Tues: 11:00 am - 6:30 pm; Wed: 11:00 am - 6:30 pm; Thurs: 11:00 am - 6:30 pm; Fri: 11:00 am - 6:30 pm; Sat: 11:00 am - 6:30 pm)
Phones
  • Fax (718-626-6237)
  • Toll Free (800-393-9440)
Payment Options
  • American Express
  • Cash
  • Check
  • Diners Club
  • Discover
  • Financing
  • MasterCard
  • Traveler's Check
  • Visa
Brands
  • Gucci
  • Dita
  • Tom Ford
  • RayBan
  • Prada 
Services
  • Eye Exams
  • adjustments and cleanings
Languages
  • English
  • Greek
  • Italain
  • spanish

Shopping

Shopping
More choices in Astoria:
Resultset_next

Silver Lining Opticians

92 Thompson St New York, NY

Resultset_next

Brooklyn EyeWorks 1 for 1

537 5th Ave Brooklyn, AL

3.4286 7
Hi! Sign in to let us know how Cohen's Fashion Optical was?
Write a Review
.

Horrible experience. I got my glasses in December 2011. They were supposed to be ready in under a week. It took over 2 weeks, many phone calls, and several broken promises that the glasses "would be in the next day." 5 months after

3
★★★★★

Horrible experience. I got my glasses in December 2011. They were supposed to be ready in under a week. It took over 2 weeks, many phone calls, and several broken promises that the glasses "would be in the next day." 5 months after

.

This store has the most unprofessional staff ever. The older lady never knows what's going on and has to ask a million questions every time. The younger lady is rude and gives incorrect information. The doctor comes and goes as he pleases,

3
★★★★★

This store has the most unprofessional staff ever. The older lady never knows what's going on and has to ask a million questions every time. The younger lady is rude and gives incorrect information. The doctor comes and goes as he pleases,

.

Today I went to buy a new pair of glasses, received great service and ended up ordering prescription glasses of a popular brand. They even gave me $100 off from the price of $680 and therefore I paid $580 ($ 240 for the Frame & $340 for the Lense, including transition, polycarbon, & anti-reflective features). Before I left, I wrote down the exact model number of the frame. When I got home I googled the frame model and noticed that every single online glasses store had the exact frame for approximately $135. At Cohen's, the frame I bought was originally priced at $340 and they tell you everyone gets $100 off so ended up $240.

Case in point, if you want to save $100+ ($200 if they don't give you the $100 discount), buy your glasses elsewhere or at least look up the model number printed on the inner frame first and check the "real market price" before you throw your money away.

0
★☆☆☆☆

Today I went to buy a new pair of glasses, received great service and ended up ordering prescription glasses of a popular brand. They even gave me $100 off from the price of $680 and therefore I paid $580 ($ 240 for the Frame & $340 for the Lense, including transition, polycarbon, & anti-reflective features). Before I left, I wrote down the exact model number of the frame. When I got home I googled the frame model and noticed that every single online glasses store had the exact frame for approximately $135. At Cohen's, the frame I bought was originally priced at $340 and they tell you everyone gets $100 off so ended up $240.

Case in point, if you want to save $100+ ($200 if they don't give you the $100 discount), buy your glasses elsewhere or at least look up the model number printed on the inner frame first and check the "real market price" before you throw your money away.

.

went in because i broke my glasses the night before. figuring it was a sing to get a new exam. went in was expecting to be anoyed by the whole expreience. but after a couple of mins felt i was hanging out with friends. got my glasses in 2 days. even gave me a free pair of trials to hold me over untill..
i love it!!!!

2
★★★★☆

went in because i broke my glasses the night before. figuring it was a sing to get a new exam. went in was expecting to be anoyed by the whole expreience. but after a couple of mins felt i was hanging out with friends. got my glasses in 2 days. even gave me a free pair of trials to hold me over untill..
i love it!!!!

Pros: nice staff, good doctors

Cons: not that i saw

.

A total rip-off. Terrible service from the senior staff. I was witness to the senior staff actually making fun of someone as they left. They treat your insurance like a coupon and charge you hundreds in upgrades hidden charges. I could expect this from a high volume store in Manhattan but there is no excuse considering the place is in Queens and it's a Coen's.

0
★☆☆☆☆

A total rip-off. Terrible service from the senior staff. I was witness to the senior staff actually making fun of someone as they left. They treat your insurance like a coupon and charge you hundreds in upgrades hidden charges. I could expect this from a high volume store in Manhattan but there is no excuse considering the place is in Queens and it's a Coen's.

Pros: None, rude staff s well.

Cons: AVOID IT!!! You will spend hundreds more than other places

.

First off, this isn't a review of Cohen's in general, which is a national chain. I'm review this particular Cohen's on 31st, at Ditmars Station, in Astoria, NY. Best that I just describe the problem I had, and note that I am a licensed Broker of Insurance in the State of New York. I know insurance like most people know their favorite TV series.

I chose to go to this place because they were listed as an 'in-network' provider with my Vision insurer (VSP). I made an appointment weeks ahead of time, and provided my insurance information in advance. I showed up for my appointment, had a decent exam for a contact lens prescription, and since they stated they didn't have a computer on which to login to my insurer's website and confirm my coverage information, I faxed the info to them the next day.

Later I called to order lenses and was told what I should pay the full amount in cash, up front, without the discount I get through my office or any insurance applied. When I told them that insurance would cover the bulk, I was told that I should pay them the full price and get reimbursed; in their words, "you'll get more money that way."

Being a broker, I know that's not correct (illegal actually), so I contacted my insurer (VSP) and they confirmed that I shouldn't pay anything until Cohen's goes through the process of submitting the claim to VSP and VSP informing them (and me) of the prices and patient responsibility for any remaining balance. (FYI: I pay a $10 copay for the exam and have a $150 limit for lense fitting and lenses thereafter, in addition to discounted prices). Cohen's also hadn't acquired prior authorization to with the insurer as they were supposed to do.

We conference called Cohen's--who wouldn't answer calls directly from VSP--and they received authorization retroactively. Just when I thought this was all worked out, Cohen's refused to sell me lenses, but would charge VSP anyway.

In the end, VSP let me start over with another provider

0
★☆☆☆☆

First off, this isn't a review of Cohen's in general, which is a national chain. I'm review this particular Cohen's on 31st, at Ditmars Station, in Astoria, NY. Best that I just describe the problem I had, and note that I am a licensed Broker of Insurance in the State of New York. I know insurance like most people know their favorite TV series.

I chose to go to this place because they were listed as an 'in-network' provider with my Vision insurer (VSP). I made an appointment weeks ahead of time, and provided my insurance information in advance. I showed up for my appointment, had a decent exam for a contact lens prescription, and since they stated they didn't have a computer on which to login to my insurer's website and confirm my coverage information, I faxed the info to them the next day.

Later I called to order lenses and was told what I should pay the full amount in cash, up front, without the discount I get through my office or any insurance applied. When I told them that insurance would cover the bulk, I was told that I should pay them the full price and get reimbursed; in their words, "you'll get more money that way."

Being a broker, I know that's not correct (illegal actually), so I contacted my insurer (VSP) and they confirmed that I shouldn't pay anything until Cohen's goes through the process of submitting the claim to VSP and VSP informing them (and me) of the prices and patient responsibility for any remaining balance. (FYI: I pay a $10 copay for the exam and have a $150 limit for lense fitting and lenses thereafter, in addition to discounted prices). Cohen's also hadn't acquired prior authorization to with the insurer as they were supposed to do.

We conference called Cohen's--who wouldn't answer calls directly from VSP--and they received authorization retroactively. Just when I thought this was all worked out, Cohen's refused to sell me lenses, but would charge VSP anyway.

In the end, VSP let me start over with another provider

Pros: The exam itself was decent.

Cons: They're cheats, scammers, and Cohen's corporate would be right to pull their franchise affiliation.

.

The store was clean, the selection was top notch, the sales staff was helpful and informative. I went to this store to get safety glasses for my job and they treated me with respect and courtesy, just like a customer who was buying a $800 pair of glasses. I had a great experience here. I hope this helps anyone who is thinking of coming here.

2
★★★★★

The store was clean, the selection was top notch, the sales staff was helpful and informative. I went to this store to get safety glasses for my job and they treated me with respect and courtesy, just like a customer who was buying a $800 pair of glasses. I had a great experience here. I hope this helps anyone who is thinking of coming here.

Message from Cohen's Fashion Optical

Your neighborhood home for eye care and eyestyle, Cohen’s Fashion Optical has been making people look good and feel good for over 90 years. Come browse the wide selection of eyeglasses and sunglasses at our 22-19 31st Street store, including on-trend styles from top designer brands like Gucci, Dita, Tom Ford, RayBan and Prada. Our expert EyeStylists can help you select a frame to match your lifestyle, prescription and taste—from single-vision glasses and bifocals to progressive lenses and designer sunglasses. We honor most vision plans including CareCredit and EyeMed, working with you to get the most from your vision plan benefit. We offer quality eye exams available from Independent Doctors of Optometry. With onsite labs in most stores, we offer same day service for most prescription’s and warm, personal care in a local setting.

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Cohen's Fashion Optical, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review