Burger King

★☆☆☆☆
  • 3002 East Ave

    Central Square, NY 13036

    Map & Directions
  • 315-676-3345

About Burger King

Categories
  • Fast Food Restaurants
Details
  • $
  • Carry Out
Hours
M-Sa 6am-midnight, Su 7am-midnight
Emails
  • 00419@carrols.com

Food

Food
More choices in Central Square:
Resultset_next

Arby's

5886 Route 31 Cicero, NY

Resultset_next

Taco Bell

4081 State Route 31 Clay, AL

1.0 1
Hi! Sign in to let us know how Burger King was?
Write a Review
.

We went for dinner at the Central Square Burger King on 9/1/2005 in the evening (about 6 pm) and what a joke!! Bad service doesn't seem to cover what we had to deal with. First there was only ONE register open for an overly crowded evening. The phone rang constantly with the manager angry at having to take time to answer it and being snippy on the phone. The people in front of us took nearly 20 MINUTES to get their order completed. The cashier was under trained and was visibly confused with the concept of coupons.

Finally we were able to order. She was polite and friendly, and did her best in a bad situation of an uncaring manager and a packed store.
We moved to the side and my friend's food came immediately. Mine however took 15 MINUTES to get to me. They gave my special Angus Steak sandwich not once but TWICE to a drive through customer and both times apparently they got it free. Finally the manager yelled at the cooks to just throw a sandwich in the microwave. Mmm,.,,yummy. Not, My food was finally finished, my fries at this point being ICE cold. And then they didn't give me a drink cup.

Calling BK headquarters? Another joke. You have to call long distance, they don't accept emails. There is no form for them to see. You have to call them. Luckily its not an automated system. But its still a joke because they only take your name and phone number. Then the problem is passed on to the store owner. Passing the buck as it were.
This was a nightmare in fast food.

PROS: Was close to where we were shopping.
CONS: Bad service, attitude problems, under staffed, under trained, bad CS

1
★☆☆☆☆

We went for dinner at the Central Square Burger King on 9/1/2005 in the evening (about 6 pm) and what a joke!! Bad service doesn't seem to cover what we had to deal with. First there was only ONE register open for an overly crowded evening. The phone rang constantly with the manager angry at having to take time to answer it and being snippy on the phone. The people in front of us took nearly 20 MINUTES to get their order completed. The cashier was under trained and was visibly confused with the concept of coupons.

Finally we were able to order. She was polite and friendly, and did her best in a bad situation of an uncaring manager and a packed store.
We moved to the side and my friend's food came immediately. Mine however took 15 MINUTES to get to me. They gave my special Angus Steak sandwich not once but TWICE to a drive through customer and both times apparently they got it free. Finally the manager yelled at the cooks to just throw a sandwich in the microwave. Mmm,.,,yummy. Not, My food was finally finished, my fries at this point being ICE cold. And then they didn't give me a drink cup.

Calling BK headquarters? Another joke. You have to call long distance, they don't accept emails. There is no form for them to see. You have to call them. Luckily its not an automated system. But its still a joke because they only take your name and phone number. Then the problem is passed on to the store owner. Passing the buck as it were.
This was a nightmare in fast food.

PROS: Was close to where we were shopping.
CONS: Bad service, attitude problems, under staffed, under trained, bad CS

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Burger King

There's a Burger King® restaurant near you at 3002 East Ave. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Central Square, NY serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Burger King, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review