Promenade Car Service

★★★☆☆
  • 88A 4th Ave

    Brooklyn, NY 11217

    Map & Directions
  • 718-858-6666

About Promenade Car Service

Hours
Daily 24 Hours

Transportation & Storage

Transportation & Storage
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3.4 15
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I called the night before to see if it would be good to reserve a time for the next morning (it was) and the guy on the phone was friendly, told me the cost to Penn Station before I asked. He took my phone # so he could call when the

3
★★★★★

I called the night before to see if it would be good to reserve a time for the next morning (it was) and the guy on the phone was friendly, told me the cost to Penn Station before I asked. He took my phone # so he could call when the

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This is Eddy an ex- driver from Promenade Car Service.I worked with those two Guys for year 2009 and 2010.I asked the owner for a tax report statement; He suggested that he can only write on the report those credit card & account

3
★★★★★

This is Eddy an ex- driver from Promenade Car Service.I worked with those two Guys for year 2009 and 2010.I asked the owner for a tax report statement; He suggested that he can only write on the report those credit card & account

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Never ever use this car service. I have worked in DUMBO for 2 years and my best friend has lived there for years. I often use this car service, but never again. A friend of mine and I were leaving her apartment after a dinner party when

3
★★★★★

Never ever use this car service. I have worked in DUMBO for 2 years and my best friend has lived there for years. I often use this car service, but never again. A friend of mine and I were leaving her apartment after a dinner party when

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they told me it would take 10 minutes for a car to come to my place (in Bklyn Heights). was more like 20-25... and when we got in the driver ignored our directions to get to williamsburg and took a ridiculously long route, making the fare

3
★★★★★

they told me it would take 10 minutes for a car to come to my place (in Bklyn Heights). was more like 20-25... and when we got in the driver ignored our directions to get to williamsburg and took a ridiculously long route, making the fare

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The back seats had spilled beer on them, which had obviously not been cleaned. The driver kept leaning back to face me--while driving!--and asking me personal questions like, Why are you out so late at night? Where's your boyfriend? etc. I

3
★★★★★

The back seats had spilled beer on them, which had obviously not been cleaned. The driver kept leaning back to face me--while driving!--and asking me personal questions like, Why are you out so late at night? Where's your boyfriend? etc. I

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I've used Promenade twice for corporate use and both times they quoted me incorrect costs for the service and when I called to clarify I was told to "get out of the car and walk to the atm, it's not our fault," while I was driving over the Brooklyn Bridge. In itself, mistakes happen, and wrong quotes can be given, but the RUDENESS of the owner, YELLING at me for his mistake for about 5 minutes, is unforgivable. I will NEVER use them again.

0
★☆☆☆☆

I've used Promenade twice for corporate use and both times they quoted me incorrect costs for the service and when I called to clarify I was told to "get out of the car and walk to the atm, it's not our fault," while I was driving over the Brooklyn Bridge. In itself, mistakes happen, and wrong quotes can be given, but the RUDENESS of the owner, YELLING at me for his mistake for about 5 minutes, is unforgivable. I will NEVER use them again.

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Used this car service late last night and I had to sit up front as I knew the way and my friends had filled all of the seats in the back. Fine. Nice car, quick service, a little pricey, but we didn't care.
Within about 2 minutes driver placed his hand on my thigh at which point I firmly removed it and stressed that we will be paying with *cash* and nothing else. Before anyone gets their panties in a bunch and asks the usual offensive question; I was wearing jeans and a hoodie.
Anyway, when we got to our destination, as I was pulling $$ out of my bag, the driver was pulling his junk out of his pants, looking at me expectantly. I again said that this was NOT that kind of transaction and frantically dug through my purse so I could get the hell out. This guy just didn't want to hear no, and he kept at it with the pants and his package. When I got the cash, he freaked out, jumped out of the car and blocked my door as I tried to exit. Eventually one of my male friends moved him out of the way, getting the cash from me and giving it to the driver. What else is there to say? I'm lodging a formal complaint. Just be careful, there are perverts everywhere and I'm sure it's not this company's policy to forcefully proposition it's customers.

0
★☆☆☆☆

Used this car service late last night and I had to sit up front as I knew the way and my friends had filled all of the seats in the back. Fine. Nice car, quick service, a little pricey, but we didn't care.
Within about 2 minutes driver placed his hand on my thigh at which point I firmly removed it and stressed that we will be paying with *cash* and nothing else. Before anyone gets their panties in a bunch and asks the usual offensive question; I was wearing jeans and a hoodie.
Anyway, when we got to our destination, as I was pulling $$ out of my bag, the driver was pulling his junk out of his pants, looking at me expectantly. I again said that this was NOT that kind of transaction and frantically dug through my purse so I could get the hell out. This guy just didn't want to hear no, and he kept at it with the pants and his package. When I got the cash, he freaked out, jumped out of the car and blocked my door as I tried to exit. Eventually one of my male friends moved him out of the way, getting the cash from me and giving it to the driver. What else is there to say? I'm lodging a formal complaint. Just be careful, there are perverts everywhere and I'm sure it's not this company's policy to forcefully proposition it's customers.

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I can't describe how rude the drivers are. I called a car for me and my friend in a wheel chair. The driver was so rude about the wheelchair. If I wasn't there I am sure he would have left my friend stranded. In all the confusion at the hotel I took everything in the car and we discovered I had picked up a camera which wasn't ours. I called the next morning and the following morning to tell them I found a camera. Both drivers accused me of stealing it! They wouldn't tell me if anyone had reported a lost camera. They wanted me to send it to them because I stoled it. What a bunch of criminals. So if anyone lost a camera write me on annm_walsh@hotmail. Tell me which night and what type of camera. I will mail it to you.

0
★☆☆☆☆

I can't describe how rude the drivers are. I called a car for me and my friend in a wheel chair. The driver was so rude about the wheelchair. If I wasn't there I am sure he would have left my friend stranded. In all the confusion at the hotel I took everything in the car and we discovered I had picked up a camera which wasn't ours. I called the next morning and the following morning to tell them I found a camera. Both drivers accused me of stealing it! They wouldn't tell me if anyone had reported a lost camera. They wanted me to send it to them because I stoled it. What a bunch of criminals. So if anyone lost a camera write me on annm_walsh@hotmail. Tell me which night and what type of camera. I will mail it to you.

Cons: rude drivers

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My wife used their service two times, unfortunately both times same driver showed up. Both times the driver tried to pass his personal phone number to her and asked her to have dinner with him!!! The driver was from Algeria, I called the car service and made a complain but they said you have to make a complain trough T&LC,

0
★☆☆☆☆

My wife used their service two times, unfortunately both times same driver showed up. Both times the driver tried to pass his personal phone number to her and asked her to have dinner with him!!! The driver was from Algeria, I called the car service and made a complain but they said you have to make a complain trough T&LC,

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I work in DUMBO brooklyn any time i need a car I just walk over to Promenade Car Service on Front St and within 5-10 mInutes I am on my way. You can also make a reservation or just call for a right away pick up i have found them to be very reliable .

2
★★★★☆

I work in DUMBO brooklyn any time i need a car I just walk over to Promenade Car Service on Front St and within 5-10 mInutes I am on my way. You can also make a reservation or just call for a right away pick up i have found them to be very reliable .

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I have been using numerous car services , i was out in Chelsea one night and had lost my wallet, no money or credit cards. I called the car services that i usually use and not one of them other than Promenade Car Service was willing to take me home on my word that I would pay them the following day. Now I only use Promenade and they have been reliable and very helpful.

2
★★★★★

I have been using numerous car services , i was out in Chelsea one night and had lost my wallet, no money or credit cards. I called the car services that i usually use and not one of them other than Promenade Car Service was willing to take me home on my word that I would pay them the following day. Now I only use Promenade and they have been reliable and very helpful.

Pros: No waiting outside for your car, they will call when your car arrives.

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Completely unprofessional,rude, and incompetent. Reserved a car service ride from JFK to Brooklyn at a specified rate. After being picked up and in transit, driver demanded an additional $10.00 to continue the ride. I talked to dispatcher & supervisor who also demanded more money. Driver would not help load luggage until asked to do so.I refused to pay more than the acknowledged amount.
After arriving at my destination,driver demanded a tip; I explained that no tip was to be paid because of extremely poor service & request for more fare. Driver was nasty,started to curse my wife & myself out. Would never recommend them to anyone.
On my return trip back to JFK, used a different service & received excellent service.

0
★☆☆☆☆

Completely unprofessional,rude, and incompetent. Reserved a car service ride from JFK to Brooklyn at a specified rate. After being picked up and in transit, driver demanded an additional $10.00 to continue the ride. I talked to dispatcher & supervisor who also demanded more money. Driver would not help load luggage until asked to do so.I refused to pay more than the acknowledged amount.
After arriving at my destination,driver demanded a tip; I explained that no tip was to be paid because of extremely poor service & request for more fare. Driver was nasty,started to curse my wife & myself out. Would never recommend them to anyone.
On my return trip back to JFK, used a different service & received excellent service.

Pros: NONE

Cons: ALL the above mentioned

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Working in DUMBO this is the closes you will get to a car service. Our company uses this car service but have decided to drop Promenade..the cars smell like smoke, dirty on the inside and they need a credit card present..which is very annoying becuase we have alot of people who we need picked up and I have to meet them downstairs, so I can present the credit card. My advise..find another car service.

0
★☆☆☆☆

Working in DUMBO this is the closes you will get to a car service. Our company uses this car service but have decided to drop Promenade..the cars smell like smoke, dirty on the inside and they need a credit card present..which is very annoying becuase we have alot of people who we need picked up and I have to meet them downstairs, so I can present the credit card. My advise..find another car service.

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I have been using Promenade Car Service since 2000 they have always been courteous and reliable, I recommend them to all my guests

2
★★★★★

I have been using Promenade Car Service since 2000 they have always been courteous and reliable, I recommend them to all my guests

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I booked a car from my apartment to JFK. I alloted an hour and a half travel time for a ride that usually takes 50 minutes. Promenade phoned me at the time the car was supposed to pick me up and told me it would be there in 5 minutes. After 10 minutes I phoned them again and was assured that the car was three blocks away. The car finally arrived 35 minutes late and the driver was unsure on the route to the airport. When I called Promenade to complain, they told me that lateness couldn't be helped and that there was traffic in New York. The end result was a missed flight and they refused to pay for the new plane ticket.

0
★☆☆☆☆

I booked a car from my apartment to JFK. I alloted an hour and a half travel time for a ride that usually takes 50 minutes. Promenade phoned me at the time the car was supposed to pick me up and told me it would be there in 5 minutes. After 10 minutes I phoned them again and was assured that the car was three blocks away. The car finally arrived 35 minutes late and the driver was unsure on the route to the airport. When I called Promenade to complain, they told me that lateness couldn't be helped and that there was traffic in New York. The end result was a missed flight and they refused to pay for the new plane ticket.

Cons: late, rude, unhelpful

 

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