Hempstead Ford

★★☆☆☆
  • 303 Main St

    Hempstead, NY 11550

    Map & Directions
  • 516-481-7200

Automotive

Automotive
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2.0 2
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We bought our 2001 Ford Windstar here. I thought the price was good but felt that we didn't get a good deal on our trade-in.

However, when we had to go back here for warranty service, there was a problem. The tailgate on the van was rusting through in both of the lower corners where the license plate was. They sent it out and obviously it was done just good enough to make it look good for the next few months until it was out of warranty as I now have those same rust spots back and worse!

We were not given a replacement car for the warranty service. I was not happy - but that could be because we went there for used car as ooposed to a new one.

PROS: good price on a used vehicle
CONS: lousy trade-in value, lousy follow-through on warranty service

3
★★★☆☆

We bought our 2001 Ford Windstar here. I thought the price was good but felt that we didn't get a good deal on our trade-in.

However, when we had to go back here for warranty service, there was a problem. The tailgate on the van was rusting through in both of the lower corners where the license plate was. They sent it out and obviously it was done just good enough to make it look good for the next few months until it was out of warranty as I now have those same rust spots back and worse!

We were not given a replacement car for the warranty service. I was not happy - but that could be because we went there for used car as ooposed to a new one.

PROS: good price on a used vehicle
CONS: lousy trade-in value, lousy follow-through on warranty service

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I have had some bad experiences with this dealership before but I said,"What the heck, I will give them another try." Big mistake. They do not not know what customer service means at all. I was standing in the showroom FOREVER and no one came to help me. I finally left. I'll go to another one.

0
★☆☆☆☆

I have had some bad experiences with this dealership before but I said,"What the heck, I will give them another try." Big mistake. They do not not know what customer service means at all. I was standing in the showroom FOREVER and no one came to help me. I finally left. I'll go to another one.

Cons: Stinky Service

 

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