Jim Murphy Buick GMC

★★★☆☆
  • 3000 Walden Ave

    Depew, NY 14043

    Map & Directions
  • 716-989-5020

About Jim Murphy Buick GMC

Hours
Mon-Tue 9am-9pm, Thu 9am-9pm, Wed 9am-6pm, Fri 9am-6pm, Sat 9am-5pm

Automotive

Automotive
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Nicest people, ever. They are honest and reliable. I purchased my new Buick there after going to another dealership for some time. There was a bit of a price difference, which was not explained to me at the other dealership. Jim Murphy Buick took great care of me in explaining it. My salesperson was Peter. I will go back!

5
★★★★★

Nicest people, ever. They are honest and reliable. I purchased my new Buick there after going to another dealership for some time. There was a bit of a price difference, which was not explained to me at the other dealership. Jim Murphy Buick took great care of me in explaining it. My salesperson was Peter. I will go back!

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I bought a used vehicle just 6months ago within the first week of owning it the transmission went ..I took it in they didn't hear the noise it was making they acted like I was crazy so I brought it back & this time I drove it for one of the service guys ..He heard the shuttering noise it made so then finally they took it ..Now the first 3months of me owning the truck they had it more then I had.. So finally they supposedly fix the transmission now it has been 4 months since it was fixed Well now the transmission went once again & of course they are telling me that there was only a 90 day warranty on the transmission which expired 2 - 3 weeks ago >>I also brought it in for the brakes with they told me that they were new..How could that be I was driving with my 4children in the truck & lost my brakes and was almost in an accident..The brake pad literally flew off and I couldn't stop. I also brought it in for a weird noise it was making after the replace or rebuild the transmission there were 8 guys under the truck that could hear the noise but the manager wasn't there so I had to bring it back so then once the manager was there of course nobody heard the noise then. I can see if I paid pennies for this truck but I am paying 24,000 What happened to the 12months 12,000 mile bumper to bumper warranty they advertise on their internet page.

2
★★☆☆☆

I bought a used vehicle just 6months ago within the first week of owning it the transmission went ..I took it in they didn't hear the noise it was making they acted like I was crazy so I brought it back & this time I drove it for one of the service guys ..He heard the shuttering noise it made so then finally they took it ..Now the first 3months of me owning the truck they had it more then I had.. So finally they supposedly fix the transmission now it has been 4 months since it was fixed Well now the transmission went once again & of course they are telling me that there was only a 90 day warranty on the transmission which expired 2 - 3 weeks ago >>I also brought it in for the brakes with they told me that they were new..How could that be I was driving with my 4children in the truck & lost my brakes and was almost in an accident..The brake pad literally flew off and I couldn't stop. I also brought it in for a weird noise it was making after the replace or rebuild the transmission there were 8 guys under the truck that could hear the noise but the manager wasn't there so I had to bring it back so then once the manager was there of course nobody heard the noise then. I can see if I paid pennies for this truck but I am paying 24,000 What happened to the 12months 12,000 mile bumper to bumper warranty they advertise on their internet page.

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HORRIBLE! If anything goes wrong with your car AFTER you buy it they will put it off until the warranty expires. I am soooo mad at them i could drive my car through their showroom window! I hope they go out of business!

1
★☆☆☆☆

HORRIBLE! If anything goes wrong with your car AFTER you buy it they will put it off until the warranty expires. I am soooo mad at them i could drive my car through their showroom window! I hope they go out of business!

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1 out of 1 people found this review helpful.

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I was in a serious bind with my car '98 Grand Am. I had bought it from another dealer and was not happy. So, I took it to Jim Murphy for Service. They were fantastic! The staff was honest, and very helpful! I even took my mom there to get a Pontiac Vibe. My '98 Grand Am is still running, and frequently visits Jim Murphy, when needed. I would certainly buy my next car from Jim Murphy! ;)

2
★★★★★

I was in a serious bind with my car '98 Grand Am. I had bought it from another dealer and was not happy. So, I took it to Jim Murphy for Service. They were fantastic! The staff was honest, and very helpful! I even took my mom there to get a Pontiac Vibe. My '98 Grand Am is still running, and frequently visits Jim Murphy, when needed. I would certainly buy my next car from Jim Murphy! ;)

Pros: Very professional and helpful!

Cons: I live in East Aurora!

 

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