The Kitano Hotel New York

★★☆☆☆
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  • 66 Park Ave

    New York, NY 10016

    Map & Directions
  • 212-885-7000

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Very disappointed with my Kitano experience and do not recommend them.

0
★☆☆☆☆

Very disappointed with my Kitano experience and do not recommend them.

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I booked a room at the Kitano for 6 nights, based on the review I read which ranked the Kitano 9.5 points. However, I checked out the day after I checked in. I definately was expecting better service, and value. The room was small, the furniture old and chipped. The linnen and couches had stains.

0
★☆☆☆☆

I booked a room at the Kitano for 6 nights, based on the review I read which ranked the Kitano 9.5 points. However, I checked out the day after I checked in. I definately was expecting better service, and value. The room was small, the furniture old and chipped. The linnen and couches had stains.

Pros: shiseido products, sound proof room

Cons: small room, stained linnen, bad service

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in nyc, soundproof windows are always a plus. There was no street noise even though we were just on the 4th floor. Room was very nice, marble bath, shisedio lotions and soaps, tea service in room. Bed was very comfortable with cushy pillows. Lights could be dimmed to make a nicer environment. High speed internet was $11 per night. They quickly removed telephone charges that were to busy numbers, we didn't even have to ask. Great value, nice location!

2
★★★★☆

in nyc, soundproof windows are always a plus. There was no street noise even though we were just on the 4th floor. Room was very nice, marble bath, shisedio lotions and soaps, tea service in room. Bed was very comfortable with cushy pillows. Lights could be dimmed to make a nicer environment. High speed internet was $11 per night. They quickly removed telephone charges that were to busy numbers, we didn't even have to ask. Great value, nice location!

 

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