My wife children and I went to celebrate my daughters talent show. We ordered 4 ice creams with th last one being a second vanilla cone for my daughter.
About 5 minutes later she asked me if we could put some colored sprinkles on it. So I went in and asked if he could throw a few sprinkles on for my daughter. He gave me the sprinkles and then tried to charge me $.75. I sort of laughed at him and really thought he was joking.
Well he wasn't. He said "we charge for everything in this place" - "see the sign". He had an attitude about it so of course my attitude followed.
I asked him how much he pays for a box of sprinkles. Needless to say it got to the point were I said that I would not return. He told me to get a f*cking horn and tell the world.
He did this in front of all the customers in the store. All of this for a few sprinkles. I know that they have a price for the sprinkles, As the owner of the restaurant he should recognize that simple little gestures like throwing a few sprinkles on a 3 year olds ice cream cone will go along way.
Instead he took the situation to the extreme especially with the cursing and yelling.
He has lost a loyal customer. There was no respect shown what so ever. I hope that after reading this you think twice about going there.
Matt Devenney.
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Mr A's Ice Cream
2 reviews –
