Petco

★★★☆☆
  • 2475 Broadway

    New York, NY 10025

    Map & Directions
  • 212-877-1270

Pets & Animals

Pets & Animals
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A Cut Above

73 W 83rd St New York, NY

3.0 2
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RUN do not walk AWAY from this grooming salon! They are AWFUL! The woman who groomed my dog tried to charge me a ""special handling fee"" because ""he didn't like his face to be groomed"". This is an arbritary amount between $10 and $35 that they assess if they decide your dog requires more attention. Not to mention she cut him down to the skin on his back (I think she did this on purpose when I refused to pay the fee) and she was the most unprofessional person I have ever met a dog groomer salon. THE ABSOLUTE WORST! Do not waste your money!!! \r\n

0
★☆☆☆☆

RUN do not walk AWAY from this grooming salon! They are AWFUL! The woman who groomed my dog tried to charge me a ""special handling fee"" because ""he didn't like his face to be groomed"". This is an arbritary amount between $10 and $35 that they assess if they decide your dog requires more attention. Not to mention she cut him down to the skin on his back (I think she did this on purpose when I refused to pay the fee) and she was the most unprofessional person I have ever met a dog groomer salon. THE ABSOLUTE WORST! Do not waste your money!!! \r\n

Cons: BETTER SERVICE ELSEWHERE --

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I first took my Shih Tzu Lucy to NY Dog Grooming School because I heard that it was for a reasonable price. I had a choice to go to this Petco location because I live uptown but since I was short of cash, I opted for the cheaper groom. Needless to say, you do get what you pay for as my usually happy-go-lucky dog and generally friendly Lucy couldn't get out of there fast enough. After this incident, I decided to try this location and saw Elisa. Despite her busy schedule, she managed to squeeze me in and yes, not only did my dog look amazing but she was STILL her usual HAPPY-GO-LUCKY cute self and her tail was wagging! Enough said...I would pay a little extra but so worth it! I may have to put up a little more cash in but at least I know my baby is in good hands!

2
★★★★★

I first took my Shih Tzu Lucy to NY Dog Grooming School because I heard that it was for a reasonable price. I had a choice to go to this Petco location because I live uptown but since I was short of cash, I opted for the cheaper groom. Needless to say, you do get what you pay for as my usually happy-go-lucky dog and generally friendly Lucy couldn't get out of there fast enough. After this incident, I decided to try this location and saw Elisa. Despite her busy schedule, she managed to squeeze me in and yes, not only did my dog look amazing but she was STILL her usual HAPPY-GO-LUCKY cute self and her tail was wagging! Enough said...I would pay a little extra but so worth it! I may have to put up a little more cash in but at least I know my baby is in good hands!

Pros: Ambience (peaceful shopping experience)

Cons: Understaffed...had to wait in line for one cashier only

 

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