Cookies Department Stores Inc

★★★☆☆
40.6473 -73.9585
Map and Directions to Cookies Department Stores Inc

718-287-2300

982 Flatbush Ave

Brooklyn, NY

11226

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About Cookies Department Stores Inc

Hours
Mon. - Sat. 9:30am - 8pm;Sun. 10am - 7pm

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3.0 13
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Reviews 1 - 13 of 13.
.

I just wanted to make a comment about Cookies. alot of people say the customer service is terrible and I must agree. I have since moved to Maryland from Brooklyn NY. When i came back to shop for clothes for my grandson in this store it is still bad attitudes and language problems. But in the defense of the store since they have such a nice selection in clothes i personally will still do my shopping here. This is NY and attitudes are on of our things that make us different. So those that have a problem and can not get passed that don't shop there plenty of stores in your own state, not that is why you come here to NY. Smile.

3
★★★☆☆

I just wanted to make a comment about Cookies. alot of people say the customer service is terrible and I must agree. I have since moved to Maryland from Brooklyn NY. When i came back to shop for clothes for my grandson in this store it is still bad attitudes and language problems. But in the defense of the store since they have such a nice selection in clothes i personally will still do my shopping here. This is NY and attitudes are on of our things that make us different. So those that have a problem and can not get passed that don't shop there plenty of stores in your own state, not that is why you come here to NY. Smile.

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.

I love Cookies Store I always fun lots to buy for my son and daughter. Some of the pitfallls I find however are the tight spaces in the store. It is like a jungle sometimes.
Number 2 would be the staff, common on Cookies you really need to do some staff training. I went into Cookies a few Saturday evenings ago, had a handful of stuff to purchase last thing I needed was a pair of school shoes for my son. I go to one of the sales assistants give her the shoe and tell her the size I need. As I sat down waiting for her to return the lights went out in my face. I told myself maybe its a power outage but guess what the lights didnt come back on, so i started to say hello quite loudly. Dont you know they was closing and left me upstairs all alone. I go downstairs after feeling through the dark and the staff is looking at me like I am insane. I was pissed off. The same lady that dealt with me had her smock off and was ready to leave work. Shame on you cookies. I was truly enraged I just stormed through the door. That is terrible customer service.

1
★☆☆☆☆

I love Cookies Store I always fun lots to buy for my son and daughter. Some of the pitfallls I find however are the tight spaces in the store. It is like a jungle sometimes.
Number 2 would be the staff, common on Cookies you really need to do some staff training. I went into Cookies a few Saturday evenings ago, had a handful of stuff to purchase last thing I needed was a pair of school shoes for my son. I go to one of the sales assistants give her the shoe and tell her the size I need. As I sat down waiting for her to return the lights went out in my face. I told myself maybe its a power outage but guess what the lights didnt come back on, so i started to say hello quite loudly. Dont you know they was closing and left me upstairs all alone. I go downstairs after feeling through the dark and the staff is looking at me like I am insane. I was pissed off. The same lady that dealt with me had her smock off and was ready to leave work. Shame on you cookies. I was truly enraged I just stormed through the door. That is terrible customer service.

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.

hi my name is josemene bence im really have experience to help the constumer but i dont have no experience for cashier.

4
★★★★☆

hi my name is josemene bence im really have experience to help the constumer but i dont have no experience for cashier.

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.

I came here to buy schools uniforms for my kids, they had everything my kids needed and more but the only problem i had was with the staff, there were a numerous amount of staff there but instead of doing there job they were too busy gossiping. I asked a lady to help me pick out a pair of shoes for my daughter but she looked at me like i had interupted her from something important that she was saying to one of her co-workers and pointed to a section and said the girl shoes are on this side and returned to her conversation, i was just disgusted by her attitude. There was another incident with another staff member, when i asked her to get me 2 pairs of pants for my kid and told her his size, she found them and handed them to me, i had also asked for a vest and she looked at me and said let the boy try on the pants first, i told her that i would after i get the vest but she walked away like she didnt here me. So i went to the back of the store to the changing room, which is only one door and there is no privacy what so ever, and while i was helping the kids into there clothes i get this funny feeling like i was being watched and when i peeped my head out there were a few staff members who were looking at me as if i were trying to steal something. I dont think i would ever shop here again, they has awesome clothes but the staff sucks!!!!

2
★★☆☆☆

I came here to buy schools uniforms for my kids, they had everything my kids needed and more but the only problem i had was with the staff, there were a numerous amount of staff there but instead of doing there job they were too busy gossiping. I asked a lady to help me pick out a pair of shoes for my daughter but she looked at me like i had interupted her from something important that she was saying to one of her co-workers and pointed to a section and said the girl shoes are on this side and returned to her conversation, i was just disgusted by her attitude. There was another incident with another staff member, when i asked her to get me 2 pairs of pants for my kid and told her his size, she found them and handed them to me, i had also asked for a vest and she looked at me and said let the boy try on the pants first, i told her that i would after i get the vest but she walked away like she didnt here me. So i went to the back of the store to the changing room, which is only one door and there is no privacy what so ever, and while i was helping the kids into there clothes i get this funny feeling like i was being watched and when i peeped my head out there were a few staff members who were looking at me as if i were trying to steal something. I dont think i would ever shop here again, they has awesome clothes but the staff sucks!!!!

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.

Every time I go to New York I have to go shopping at this store. This store would do great in Orlando Florida, I just had my second son and would love to be able to shop on line. I need to know how i can shop on line....HELP!!!

4
★★★★☆

Every time I go to New York I have to go shopping at this store. This store would do great in Orlando Florida, I just had my second son and would love to be able to shop on line. I need to know how i can shop on line....HELP!!!

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Response from this business:

Re: Can we shop on line??? Although I do know that this is a year overdue (sorry!), we do have a website - http://www.CookiesKids.com/, where many of the same items that you love in the store are available online. Enjoy :)
.

Love the store. A little small, but they do have a much bigger one on Fulton St. in downtown brooklyn. This is Cookie's, I don't know why they call it Sunshine Stores...

5
★★★★★

Love the store. A little small, but they do have a much bigger one on Fulton St. in downtown brooklyn. This is Cookie's, I don't know why they call it Sunshine Stores...

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.

I must say, I wish I knew about this store a long time ago. Now on my fifth child, I finally found Cookie's. From baby furniture to layettes to school uniforms fashion and shoes, this place has got it all! The prices are also UN-HEARD OF! Mr./Ms. Cookie's- you are the man/woman!!

5
★★★★★

I must say, I wish I knew about this store a long time ago. Now on my fifth child, I finally found Cookie's. From baby furniture to layettes to school uniforms fashion and shoes, this place has got it all! The prices are also UN-HEARD OF! Mr./Ms. Cookie's- you are the man/woman!!

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.

Cookies carries a large selection of both brand name kids clothing and off-brand stuff. They have a huge staff on the floor but you get the feeling that their staff is only there to make sure noone shop lifts. Their return policy is the worst in the industry- you have only one week and it's exchanges only. This is difficult for people that like to shop for their kids when their kids are not there.

2
★★☆☆☆

Cookies carries a large selection of both brand name kids clothing and off-brand stuff. They have a huge staff on the floor but you get the feeling that their staff is only there to make sure noone shop lifts. Their return policy is the worst in the industry- you have only one week and it's exchanges only. This is difficult for people that like to shop for their kids when their kids are not there.

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.

My son used to wear uniforms in his public school, and we used to get them at Cookies. They have a wide selection of uniforms in all sizes and colors. I never really bought any of their other clothes, but they do have a wide selection for babies and children. It's very crowded and crazy in there though, and it's very hard to get the sales people to help you with anything, so that's why they only get 3 stars.

3
★★★☆☆

My son used to wear uniforms in his public school, and we used to get them at Cookies. They have a wide selection of uniforms in all sizes and colors. I never really bought any of their other clothes, but they do have a wide selection for babies and children. It's very crowded and crazy in there though, and it's very hard to get the sales people to help you with anything, so that's why they only get 3 stars.

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.

This is the place to go for cheap children's clothes. They often roll out these bargain bins in front of the store, but make sure you get there early because by midday the place will be crawling with people trying to take advantage of the low prices. It can get pretty tight in there, so try to go during non-busy hours.

3
★★★☆☆

This is the place to go for cheap children's clothes. They often roll out these bargain bins in front of the store, but make sure you get there early because by midday the place will be crawling with people trying to take advantage of the low prices. It can get pretty tight in there, so try to go during non-busy hours.

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.

it has very cheap prices but the enviorment is horrible.. if they maybe did some rennovation more people would purchase items from here. i recommend this store if you are looking for clothing if your child goes to private school.

3
★★★☆☆

it has very cheap prices but the enviorment is horrible.. if they maybe did some rennovation more people would purchase items from here. i recommend this store if you are looking for clothing if your child goes to private school.

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.

Cookies is great kids clothing store. I buy my daughter's school uniforms from Cookies. they have great affordable prices. And nice Summer clothes too. My daughter loves the clothes I buy her from cookies. Cookies is Highly Recommended.

4
★★★★☆

Cookies is great kids clothing store. I buy my daughter's school uniforms from Cookies. they have great affordable prices. And nice Summer clothes too. My daughter loves the clothes I buy her from cookies. Cookies is Highly Recommended.

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.

i enjoy shopping at this store. I can find lots of brand name clothing for my kids and the price is just right. someone is always there to assist me so i feel good knowing that i can just turn around and ask a question if i have on. You can find baby gear too. Clothing for both boys and girls. The only problem i have is that the cashiers can be distant at time space out somewher

4
★★★★☆

i enjoy shopping at this store. I can find lots of brand name clothing for my kids and the price is just right. someone is always there to assist me so i feel good knowing that i can just turn around and ask a question if i have on. You can find baby gear too. Clothing for both boys and girls. The only problem i have is that the cashiers can be distant at time space out somewher

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