Victor's Cleaners

★☆☆☆☆

About Victor's Cleaners

Categories
  • Tailors

Personal Services

Personal Services
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DO NOT trust Victors on Eighth Ave with your clothes!

They lost not just a sock or favorite shirt, but the whole bag of laundry. I took the time to go through my entire wardrobe and brought them an itemized list of what was missing, supplimented by receipts and webpages showing prices of things on my list. Not only did one employee call me a liar but he didn't even offer to reimburse me for half of my estimate - which is not even complete since the list included only things I know for a fact are missing. I am sure there are things that I have forgotten. And the employee wouldn't give me the owner's last name or his last name. The fact that they lost my laundry is one thing. But saying I am a liar and not reimbursing me is adding insult to injury.

Up until now I been relatively satisfied with this business for almost a decade. This is how they treat loyal customers? Businesses should be held accountable for their mistakes. But Victors seems to think that they should not be.

Don't take your laundry or dry cleaning there if you value your clothes - and your rights as a consumer.

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★☆☆☆☆

DO NOT trust Victors on Eighth Ave with your clothes!

They lost not just a sock or favorite shirt, but the whole bag of laundry. I took the time to go through my entire wardrobe and brought them an itemized list of what was missing, supplimented by receipts and webpages showing prices of things on my list. Not only did one employee call me a liar but he didn't even offer to reimburse me for half of my estimate - which is not even complete since the list included only things I know for a fact are missing. I am sure there are things that I have forgotten. And the employee wouldn't give me the owner's last name or his last name. The fact that they lost my laundry is one thing. But saying I am a liar and not reimbursing me is adding insult to injury.

Up until now I been relatively satisfied with this business for almost a decade. This is how they treat loyal customers? Businesses should be held accountable for their mistakes. But Victors seems to think that they should not be.

Don't take your laundry or dry cleaning there if you value your clothes - and your rights as a consumer.

 

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