Pep Boys Auto Parts & Service

★☆☆☆☆
  • 1321 Sunrise Hwy

    Bay Shore, NY 11706

    Map & Directions
  • 631-969-1717

About Pep Boys Auto Parts & Service

Categories
  • Automotive Repair
  • Car Batteries
  • Tires
  • Oil Changes
  • Smog Testing
Hours
M-F 7:30am-9pm, Sa 7:30am-8pm, Su 9am-6pm
Emails
  • contactus@pepboys.com
Payment Options
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Diners Club
  • Discover
  • MasterCard
  • Visa
Brands
  • AC Delco
  • Actron
  • AllTrade
  • ArmorAll
  • Autolite
  • Bayco
  • BF Goodrich
  • Black & Decker
  • Black Magic
  • Bosch
  • Castrol
  • Champion
  • Chevron
  • Coleman
  • Continental
  • Cooper
  • CRC
  • Dayco
  • DeWalt
  • Eagle One
  • Fram
  • Goodyear
  • Gumout
  • Gunk
  • Hankook
  • Haynes
  • K&N
  • Kawasaki
  • Lucas
  • Meguiars
  • Michelin
  • Mobil
  • Monroe
  • Mothers
  • NGK
  • OTC
  • Peak
  • Pennzoil
  • Philips
  • Powerbuilt
  • Purolator
  • Quaker State
  • RainX
  • Schumacher
  • Snap-on
  • STP
  • Surf City Garage
  • Turtle Wax
  • Valvoline
  • Walker
Services
  • Alignments
  • Alternators
  • Batteries
  • Brakes
  • Clutch Replacement
  • Engine Repair
  • Exhaust
  • Fluid Exchanges
  • Heating & Cooling
  • Manufacturer’s Scheduled Maintenance
  • Oil Changes
  • Seasonal Prep Packages
  • Starters
  • State Inspections (by location)
  • Steering and Suspension
  • Tires
  • Tune-Ups + FREE Services: Battery Installation
  • Battery Test
  • Windshield Wiper Replacement

Automotive

Automotive
More choices in Bay Shore:
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King Bear Auto Service Center of Lindenhurst

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Meineke Car Care Center

6242 Jericho Turnpike Commack, NY

Brakes & Tire Services
Engine Performance
Oil Changes & Batteries
Shocks & Struts
Alignments

Brake Repair Services

If your brakes squeal or grind, grab causing jerky stops or your warning light flashes it may be time for a free* brake system inspection. Pep Boys offers brake service packages starting as low as $129.99 per front or rear brake service ($99.99 after mail-in rebate).

    Tire Services

      1.0 3
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      .

      MAJOR ISSUE: Had four new tires installed. Got to my car they said it was done. Something told me to check all four tires. Turns out the right front wheel was a different size than the rest!!! It was a 60 when the it should have been a 65.This could have resultedin an accident or transmission issues. When I told the guy he says "oh I hate when that happens" Really? Turns out they diddnt have my size in stock. They had to send a driver to another store to get one. So they tried to pull a fast one on me but I was smarter. Wound up taking 2.5 hours!

      Also. The price they quoted me on the phone was different than when I went into the store. They try to add a wheel alignment even if you dont ask for it.

      Becareful and stand by the bay door and watch them. Make sure ther use a torque wrench on ALL your lugs when done!!!

      1
      ★☆☆☆☆

      MAJOR ISSUE: Had four new tires installed. Got to my car they said it was done. Something told me to check all four tires. Turns out the right front wheel was a different size than the rest!!! It was a 60 when the it should have been a 65.This could have resultedin an accident or transmission issues. When I told the guy he says "oh I hate when that happens" Really? Turns out they diddnt have my size in stock. They had to send a driver to another store to get one. So they tried to pull a fast one on me but I was smarter. Wound up taking 2.5 hours!

      Also. The price they quoted me on the phone was different than when I went into the store. They try to add a wheel alignment even if you dont ask for it.

      Becareful and stand by the bay door and watch them. Make sure ther use a torque wrench on ALL your lugs when done!!!

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      .

      I went to pep Boys for four new tires. When I got home, one was flat. I went back to Pep Boys to exchange it, and all they did was fill it with air. I arrived home and the tire was flat. Again I went to Pep Boys. As I was going into the store, I was heckled by a group of mechanics who were standing around in the back of the shop. Then after bickering with the manager, I was finally given a new tire... a RE-TREAD! I agree --- Stay away from Pep Boys!

      1
      ★☆☆☆☆

      I went to pep Boys for four new tires. When I got home, one was flat. I went back to Pep Boys to exchange it, and all they did was fill it with air. I arrived home and the tire was flat. Again I went to Pep Boys. As I was going into the store, I was heckled by a group of mechanics who were standing around in the back of the shop. Then after bickering with the manager, I was finally given a new tire... a RE-TREAD! I agree --- Stay away from Pep Boys!

      Was this review helpful to you?
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      1 out of 1 people found this review helpful.

      .

      Despite hearing not-so-great things about them in the past, I went simply because the hours are convenient. I took my car there for an oil change and State Inspection. I also noticed some stiffness in my steering wheel; mostly while backing up, so I had them check that.

      They quoted me $1400 and told me I needed a WHOLE NEW RACK AND PINION on a three-year-old car with only 58,000 (that has never been in an accident). They also FAILED my car on the safety inspection and told me this needed to be replaced before they'd pass me. They said it was, "a huge safety issue and I shouldn't be driving my car."

      I definitely didn't have $1400, so I called my car's manufacturer all frantic and upset hoping for SOME sort of help. They told me they needed an official diagnosis from the dealer first, which is completely understandable. My car passed EVERY SINGLE DIAGNOSTIC TEST the dealer ran on the steering system. They found NOTHING wrong with my vehicle--other than my tires desperately needed replacing. I knew I needed new tires, but I didn't realize they were SO bad that THEY were causing the steering tightness! They increased the tire pressure at the dealer, which RIGHT AWAY made a huge difference in the steering.

      I went to a trusted independent mechanic (recommended by two of my co-workers) who installed four brand new tires and told me--AGAIN--there was absolutely NOTHING WRONG WITH MY RACK AND PINION! He also told me that even if there was, NO WAY it would ever cost even close to $1400! (Oh, and by the way, he PASSED my car on the state inspection--which I should have passed in the first place at Pep Boys!)

      I am FURIOUS!! Pep Boys not only caused me three days of stress and money-worrying, but they had me second-guessing my car's manufacturer that I've been loyal to and trusted for many years! Plus I was scared to even drive my car! Shouldn't someone who "knows about cars" simply at least suggested tires FIRST before going all "rack and pinion" on me?

      Lesson Learned = Never Going To Pep Boys AGAIN!

      1
      ★☆☆☆☆

      Despite hearing not-so-great things about them in the past, I went simply because the hours are convenient. I took my car there for an oil change and State Inspection. I also noticed some stiffness in my steering wheel; mostly while backing up, so I had them check that.

      They quoted me $1400 and told me I needed a WHOLE NEW RACK AND PINION on a three-year-old car with only 58,000 (that has never been in an accident). They also FAILED my car on the safety inspection and told me this needed to be replaced before they'd pass me. They said it was, "a huge safety issue and I shouldn't be driving my car."

      I definitely didn't have $1400, so I called my car's manufacturer all frantic and upset hoping for SOME sort of help. They told me they needed an official diagnosis from the dealer first, which is completely understandable. My car passed EVERY SINGLE DIAGNOSTIC TEST the dealer ran on the steering system. They found NOTHING wrong with my vehicle--other than my tires desperately needed replacing. I knew I needed new tires, but I didn't realize they were SO bad that THEY were causing the steering tightness! They increased the tire pressure at the dealer, which RIGHT AWAY made a huge difference in the steering.

      I went to a trusted independent mechanic (recommended by two of my co-workers) who installed four brand new tires and told me--AGAIN--there was absolutely NOTHING WRONG WITH MY RACK AND PINION! He also told me that even if there was, NO WAY it would ever cost even close to $1400! (Oh, and by the way, he PASSED my car on the state inspection--which I should have passed in the first place at Pep Boys!)

      I am FURIOUS!! Pep Boys not only caused me three days of stress and money-worrying, but they had me second-guessing my car's manufacturer that I've been loyal to and trusted for many years! Plus I was scared to even drive my car! Shouldn't someone who "knows about cars" simply at least suggested tires FIRST before going all "rack and pinion" on me?

      Lesson Learned = Never Going To Pep Boys AGAIN!

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