Chelsea Frames

★★★☆☆
We carry all well-known lines.
  • 197 9th Ave

    New York, NY 10011

    Cross street: 22nd Street

    Map & Directions
  • 212-807-8957

About Chelsea Frames

Hours
Mon-Thu 10am-7:30pm Fri-Sat 10am-6pm Sun 11am-5pm
2.6 5
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Fell short of my expectations.

0
★☆☆☆☆

Fell short of my expectations.

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I did a lot of research on framers after I purchased a vintage print at auction. Everyone told me to go to Chelsea frames and now I know why. Professional service, HUGE selection and the saleswoman who helped me went above and beyond, answering all my questions. Great quality and impeccable service gets them a 5 star rating.

2
★★★★★

I did a lot of research on framers after I purchased a vintage print at auction. Everyone told me to go to Chelsea frames and now I know why. Professional service, HUGE selection and the saleswoman who helped me went above and beyond, answering all my questions. Great quality and impeccable service gets them a 5 star rating.

Pros: Friendly & Professional service

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We had our wedding photo framed at Chelsea Frames and were extremely pleased. The staff was very professional and everyone working there was courteous. Everything was performed in a timely manner and the customer service was excellent. Highly recommended.

2
★★★★★

We had our wedding photo framed at Chelsea Frames and were extremely pleased. The staff was very professional and everyone working there was courteous. Everything was performed in a timely manner and the customer service was excellent. Highly recommended.

Pros: Selection, Professionalism, Customer Sevice

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I went to Chelsea Frames to have a very personal item framed, not knowing anything at all about how the procedure was done. The staff was extremely helpful, pointing out all the different styles and choices. Most of all, I was asked about my personal taste and how my house was designed to make sure the new edition would fit in well with its surroundings. The result was a perfect fit in my home. Chelsea Frames attention to detail and quality of service would have me highly recommend them.

0
★☆☆☆☆

I went to Chelsea Frames to have a very personal item framed, not knowing anything at all about how the procedure was done. The staff was extremely helpful, pointing out all the different styles and choices. Most of all, I was asked about my personal taste and how my house was designed to make sure the new edition would fit in well with its surroundings. The result was a perfect fit in my home. Chelsea Frames attention to detail and quality of service would have me highly recommend them.

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I went to this place with a very specific idea of the sort of frame I wanted, since it was for a gift. The salesperson (owner?) immediately made it clear he didn't approve of my framing idea, and proceeded to show me only frames that were out of the price range and color scheme I had given him. Even when I told him I couldn't afford it, and didn't think the recipient of the gift would like it, he made no effort to try to help me find what I was looking for; after a while he just walked away and left me with his helper who, though very nice, was obviously not that experienced. At that point I decided to take my business elsewhere, and I would recommend you do the same. Overall just a terrible experience.

0
★☆☆☆☆

I went to this place with a very specific idea of the sort of frame I wanted, since it was for a gift. The salesperson (owner?) immediately made it clear he didn't approve of my framing idea, and proceeded to show me only frames that were out of the price range and color scheme I had given him. Even when I told him I couldn't afford it, and didn't think the recipient of the gift would like it, he made no effort to try to help me find what I was looking for; after a while he just walked away and left me with his helper who, though very nice, was obviously not that experienced. At that point I decided to take my business elsewhere, and I would recommend you do the same. Overall just a terrible experience.

Cons: , Unhelpful

 

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