Add

★★★★☆
  • 461 W Broadway

    New York, NY 10012

    Map & Directions
  • 212-539-1439

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56 W 47th St New York, NY

3.6667 3
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I want to start by saying this is about the Add Accessories at the World Financial Center (right by Southwest the restaurant) not the one in SOHO - I had one of the worst and most upsetting shopping experiences at this handbag and accessory store. The store has a wonderful selection of handbags, wallets and jewelry, but the person I met and dealt with made that detail mean nothing as I would never shop there again and I have advised all of my friends to do the same.

My BF bought me a beautiful white leather bag from there for my Birthday and I loved it, but I noticed quickly there was a scratch in the leather that could not be buffed away. We went to the store to exchange OR get a credit towards something else and was met by the man who was the owner. It started off unpleasant from comment one, which was "A bag with that imperfection would never leave this store" and went down hill from there - finally telling me that is my BF had not bought me a "low price point bag" aka cheap (the bag was close to $300) the imperfections would not happen! I mean who calls something that they sell in their own store cheap. I ended up leaving the store and keeping the bag (which is great minus the imperfections) but have a very bad taste in my mouth! This store sells the same brands that all the dept stores and many other boutiques sell so PLEASE give your business to someone else - from one shopper to another! Spread the word...

0
★☆☆☆☆

I want to start by saying this is about the Add Accessories at the World Financial Center (right by Southwest the restaurant) not the one in SOHO - I had one of the worst and most upsetting shopping experiences at this handbag and accessory store. The store has a wonderful selection of handbags, wallets and jewelry, but the person I met and dealt with made that detail mean nothing as I would never shop there again and I have advised all of my friends to do the same.

My BF bought me a beautiful white leather bag from there for my Birthday and I loved it, but I noticed quickly there was a scratch in the leather that could not be buffed away. We went to the store to exchange OR get a credit towards something else and was met by the man who was the owner. It started off unpleasant from comment one, which was "A bag with that imperfection would never leave this store" and went down hill from there - finally telling me that is my BF had not bought me a "low price point bag" aka cheap (the bag was close to $300) the imperfections would not happen! I mean who calls something that they sell in their own store cheap. I ended up leaving the store and keeping the bag (which is great minus the imperfections) but have a very bad taste in my mouth! This store sells the same brands that all the dept stores and many other boutiques sell so PLEASE give your business to someone else - from one shopper to another! Spread the word...

Pros: Selection

Cons: Awful customer Service, No flexibility, Rude people

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Add has acessories that I have not seen anywhere else. They have everything from rings to wraps to hats. The only drawback is that the store tends to be crowded. Prices for some items are deals while other items seem to be overpriced.

5
★★★★★

Add has acessories that I have not seen anywhere else. They have everything from rings to wraps to hats. The only drawback is that the store tends to be crowded. Prices for some items are deals while other items seem to be overpriced.

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.

I never see anyone on the street with the same thing as me now! The designers Add carries are original and high quality. The service is always sincere and outstanding!

2
★★★★★

I never see anyone on the street with the same thing as me now! The designers Add carries are original and high quality. The service is always sincere and outstanding!

Pros: originality, selection

 

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