Hughesco Inc

★★☆☆☆

Home Construction & Remodeling

Home Construction & Remodeling
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EXCELLENT...5 STAR RATING !!! I have been in the construction industry my entire life (40 years), I am a recently retired Superintendent/Project Manger, for the largest commercial construction company in Western New York. My wife and I have owned our home for 30 years, we've raised our 7 children in this house and we intend to keep our home through our retirement. Following our retirement, my wife and I decided to do some remodeling on our house. We wanted an "open" ambiance on the first floor, i.e. "Great-room", Gourmet Kitchen, first floor laundry and bath w/shower stall for guests...and on the second floor, a Master Suite Bedroom w/private Bath, Jacuzzi and walk-in closets, a functional room for the grand kids w/built-in entertainment center and 3 "Murphy Beds" to accommodate extra space, 2 guest rooms for family and friends (trimmed out like a hotel suite & a shared bathroom with a tub and shower stall + 2 sinks) and a 2nd floor laundry room...in the basement, a bar, game room and half bath and full entertainment center w/built-in 60" LED Flat Screen & Surround Sound for all us sports fans (the DREAM Man Cave)...and WiFi installed throughout the house and 3 full hard wire data terminals with desks on the first, second & basement floors with a network printer/fax machine for any business the family may have to do when in town. Since our house was built in the '70's, and given the overall grand scale of this project, we decided it was of the utmost importance that we also bring our home into the 21st century with new windows, doors, insulation, "On-Demand" Hot water system, new High Efficiency Furnace & Central Air Conditioning, Central Vacuum cleaning system. HUGHESCO of Buffalo, Inc. was our first and only choice for this project. I must say, after 40 years + in the Construction Industry, HUGHESCO was professional, they cleaned up after every day on the job, their staff was top of the line, we had NO problems reaching Darin, Mike or Bill when we had questions or concerns...any time we had an issue, it was quickly and courteously resolved...the job was complete, with not one call back after they finished. Darin and his staff went through several check lists, OF THEIR OWN, before giving me the "go ahead" to do a check list of my own. I have to say, I HAD ABSOLUTELY NOT ONE SINGLE ITEM ON MY CHECKLIST...AMAZING !!! I would ONLY recommend HUGHESCO to anyone...they are professional, trusting, courteous and experts in this field.

5
★★★★★

EXCELLENT...5 STAR RATING !!! I have been in the construction industry my entire life (40 years), I am a recently retired Superintendent/Project Manger, for the largest commercial construction company in Western New York. My wife and I have owned our home for 30 years, we've raised our 7 children in this house and we intend to keep our home through our retirement. Following our retirement, my wife and I decided to do some remodeling on our house. We wanted an "open" ambiance on the first floor, i.e. "Great-room", Gourmet Kitchen, first floor laundry and bath w/shower stall for guests...and on the second floor, a Master Suite Bedroom w/private Bath, Jacuzzi and walk-in closets, a functional room for the grand kids w/built-in entertainment center and 3 "Murphy Beds" to accommodate extra space, 2 guest rooms for family and friends (trimmed out like a hotel suite & a shared bathroom with a tub and shower stall + 2 sinks) and a 2nd floor laundry room...in the basement, a bar, game room and half bath and full entertainment center w/built-in 60" LED Flat Screen & Surround Sound for all us sports fans (the DREAM Man Cave)...and WiFi installed throughout the house and 3 full hard wire data terminals with desks on the first, second & basement floors with a network printer/fax machine for any business the family may have to do when in town. Since our house was built in the '70's, and given the overall grand scale of this project, we decided it was of the utmost importance that we also bring our home into the 21st century with new windows, doors, insulation, "On-Demand" Hot water system, new High Efficiency Furnace & Central Air Conditioning, Central Vacuum cleaning system. HUGHESCO of Buffalo, Inc. was our first and only choice for this project. I must say, after 40 years + in the Construction Industry, HUGHESCO was professional, they cleaned up after every day on the job, their staff was top of the line, we had NO problems reaching Darin, Mike or Bill when we had questions or concerns...any time we had an issue, it was quickly and courteously resolved...the job was complete, with not one call back after they finished. Darin and his staff went through several check lists, OF THEIR OWN, before giving me the "go ahead" to do a check list of my own. I have to say, I HAD ABSOLUTELY NOT ONE SINGLE ITEM ON MY CHECKLIST...AMAZING !!! I would ONLY recommend HUGHESCO to anyone...they are professional, trusting, courteous and experts in this field.

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If I read these reviews first I wouldn't have used them but I did 3/10 and I have to say it worked out well. I'm happy with the quality of the products (full new boiler and hot water system) and some minor insulation work. They were very quick on a couple of follow up service calls; but neither was emergency...that's the true test. I'm sure I will find out someday. The crew was also very good and professional. Only problem is referral Bonus. I was happy with them so I had them do my fathers system. Went well but they offered referral bonus and I can't get them to pay up. Hey, I'll take the money, I spent $9000 with them!

3
★★★☆☆

If I read these reviews first I wouldn't have used them but I did 3/10 and I have to say it worked out well. I'm happy with the quality of the products (full new boiler and hot water system) and some minor insulation work. They were very quick on a couple of follow up service calls; but neither was emergency...that's the true test. I'm sure I will find out someday. The crew was also very good and professional. Only problem is referral Bonus. I was happy with them so I had them do my fathers system. Went well but they offered referral bonus and I can't get them to pay up. Hey, I'll take the money, I spent $9000 with them!

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***UPDATE****

Now it is over a year has passed and now there is MOLD growing where they did work! And they are not going to fix it!!!! UGH!!!

OMG. Worse service ever. Terrible customer service. No after hours person to get a hold of. They did an engery star upgrade and we paid the same if not more for the heat over the winter. insulation was blown into our cape code and all over my kids toys/beds and floor. There was never a tarp put over anything and they ended up leaving insulation in my kids room and I needed to remove it. They also never covered up holes they made and installed a faulty water heater. (tankless....) I called 4 days after the install and asked why it was taking so long to heat up the water. Their answer, I don't know. We can move it but it will cost you... (THEY NEVER PUT IN A RECIRCULATION thing) Nice huh??? Well 8 months later it started leaking and shut itself off. So before a holiday weekend (7/2) it shut off. NO HOT WATER!!!!!! So we called Hughesco. left a message.... no response. Called again.... Then called the manufacturer. They sent the parts but would not receive until 7/7 b.c of holiday. Had to call another plumber to come out and fix it to find out from Navien it was an older model.....Nice. Charged us new price but put in old one..... Did I mention when they put it in there was a gas leak b.c they did not seal it properly????? NYSERDA came out to do an audit back in Feb and found the gas leak... called HUghesco and spoke to PATRICK on the phone. NYSERDA thought it was a very big deal and was concerned about the leak. (I have kids too) Hughesco told them they would call to come out. Never did. our local gas and electric company luckily fixed both leaks since HUGHESCO NEVER called. They only called when they needed to come out to fix an insulation issue in order for NYS to mail them their check. (they called me 4 times in one day..... hmmmmm) I really wish I knew this would of happened but since I didn't I wanted to pass along my terrible experience to others. Hope to help out!!!!

1
★☆☆☆☆

***UPDATE****

Now it is over a year has passed and now there is MOLD growing where they did work! And they are not going to fix it!!!! UGH!!!

OMG. Worse service ever. Terrible customer service. No after hours person to get a hold of. They did an engery star upgrade and we paid the same if not more for the heat over the winter. insulation was blown into our cape code and all over my kids toys/beds and floor. There was never a tarp put over anything and they ended up leaving insulation in my kids room and I needed to remove it. They also never covered up holes they made and installed a faulty water heater. (tankless....) I called 4 days after the install and asked why it was taking so long to heat up the water. Their answer, I don't know. We can move it but it will cost you... (THEY NEVER PUT IN A RECIRCULATION thing) Nice huh??? Well 8 months later it started leaking and shut itself off. So before a holiday weekend (7/2) it shut off. NO HOT WATER!!!!!! So we called Hughesco. left a message.... no response. Called again.... Then called the manufacturer. They sent the parts but would not receive until 7/7 b.c of holiday. Had to call another plumber to come out and fix it to find out from Navien it was an older model.....Nice. Charged us new price but put in old one..... Did I mention when they put it in there was a gas leak b.c they did not seal it properly????? NYSERDA came out to do an audit back in Feb and found the gas leak... called HUghesco and spoke to PATRICK on the phone. NYSERDA thought it was a very big deal and was concerned about the leak. (I have kids too) Hughesco told them they would call to come out. Never did. our local gas and electric company luckily fixed both leaks since HUGHESCO NEVER called. They only called when they needed to come out to fix an insulation issue in order for NYS to mail them their check. (they called me 4 times in one day..... hmmmmm) I really wish I knew this would of happened but since I didn't I wanted to pass along my terrible experience to others. Hope to help out!!!!

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IT CLEARLY STATES ON MY CONTRACT THAT I PAID FOR SOFFIT VENTS, BAFFLES, GARAGE DOOR WEATHERSTRPPING AND IT WAS NEVER DONE. ALMOST 4 YEARS LATER WHEN I HAD ANOTHER ENERGY AUDIT DONE BY A DIFFERENT CONTRACTOR IT WAS DISCOVERED THAT BECAUSE HUGHESCO NEVER DID MY ATTIC VENTILATION I NOW HAVE MOISTURE AND MOLD DAMAGE TO MY ATTIC /ROOF TO THE EXTENT THAT I NEED A NEW ROOF!! THE CELLULOSE INSULATION THAT THEY BLEW IN IS NOW GOING TO MAKE IT ALOT HARDER TO PUT IN THE SOFFIT VENTS AND BAFFLES THAT THEY NEVER INSTALLED. ALSO I WILL NEED TO REDO THE LOOSE BLOWN IN INSULATION THAT THEY DID. I PAID $3600. AND NOW IT WILL COST ME ALOT MORE FOR DAMAGES THEY CAUSED AND TO REDO EVERYTHING . MY SHINGLES ARE ONLY 5 YEARS OLD. ALSO THEY DIDN'T SEAL MY ATTIC HATCH AND THERE WAS NO INSULATION OVER IT. I CONTACTED THEM AND THEY GAVE ME A RUN AROUND AND WERE RUDE. EVEN THOUGH I STILL HAVE MY ORIGINAL CONTRACT AND ALL MY PAPERS THEY SAY THAT THEY HAVE NO RECORD OF ME AND THAT THEY WILL HAVE TO "RESEARCH IT" BUT THEY DON'T KNOW HOW LONG IT WILL TAKE. THEY HAVE OFFERED ME 1 "FREE" GABLE VENT. ALSO THEY INSTALLED FIBERGLAS BATTS AND RIGID FOAM BOARD ON THE INTERIOR WALLS OF MY BASEMENT.AND LEFT MY EXTERIOR BASEMENT WALLS BARE. THIS WAS A TOTAL WASTE OF MY MONEY AND HAS DONE NO GOOD. I REMEMBER THAT I WAS HAVING PROBLEMS WITH THEIR HELP BEGGING ME FOR FOOD AND OTHER ISSUES. I WAS TOLD THAT THEY WERE GOING TO FIRE THIS EMPLOYEE. I WISH THEY NEVER CAME TO MY HOUSE.

0
★☆☆☆☆

IT CLEARLY STATES ON MY CONTRACT THAT I PAID FOR SOFFIT VENTS, BAFFLES, GARAGE DOOR WEATHERSTRPPING AND IT WAS NEVER DONE. ALMOST 4 YEARS LATER WHEN I HAD ANOTHER ENERGY AUDIT DONE BY A DIFFERENT CONTRACTOR IT WAS DISCOVERED THAT BECAUSE HUGHESCO NEVER DID MY ATTIC VENTILATION I NOW HAVE MOISTURE AND MOLD DAMAGE TO MY ATTIC /ROOF TO THE EXTENT THAT I NEED A NEW ROOF!! THE CELLULOSE INSULATION THAT THEY BLEW IN IS NOW GOING TO MAKE IT ALOT HARDER TO PUT IN THE SOFFIT VENTS AND BAFFLES THAT THEY NEVER INSTALLED. ALSO I WILL NEED TO REDO THE LOOSE BLOWN IN INSULATION THAT THEY DID. I PAID $3600. AND NOW IT WILL COST ME ALOT MORE FOR DAMAGES THEY CAUSED AND TO REDO EVERYTHING . MY SHINGLES ARE ONLY 5 YEARS OLD. ALSO THEY DIDN'T SEAL MY ATTIC HATCH AND THERE WAS NO INSULATION OVER IT. I CONTACTED THEM AND THEY GAVE ME A RUN AROUND AND WERE RUDE. EVEN THOUGH I STILL HAVE MY ORIGINAL CONTRACT AND ALL MY PAPERS THEY SAY THAT THEY HAVE NO RECORD OF ME AND THAT THEY WILL HAVE TO "RESEARCH IT" BUT THEY DON'T KNOW HOW LONG IT WILL TAKE. THEY HAVE OFFERED ME 1 "FREE" GABLE VENT. ALSO THEY INSTALLED FIBERGLAS BATTS AND RIGID FOAM BOARD ON THE INTERIOR WALLS OF MY BASEMENT.AND LEFT MY EXTERIOR BASEMENT WALLS BARE. THIS WAS A TOTAL WASTE OF MY MONEY AND HAS DONE NO GOOD. I REMEMBER THAT I WAS HAVING PROBLEMS WITH THEIR HELP BEGGING ME FOR FOOD AND OTHER ISSUES. I WAS TOLD THAT THEY WERE GOING TO FIRE THIS EMPLOYEE. I WISH THEY NEVER CAME TO MY HOUSE.

Pros: none

Cons: LIARS, DISHONEST, THIEVES, HOUSEWRECKERS!

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Beware of this company...illegal and criminal practices - beware before you sign any "quotes" from them and the salesman and the owner are bullies.

0
★☆☆☆☆

Beware of this company...illegal and criminal practices - beware before you sign any "quotes" from them and the salesman and the owner are bullies.

Cons: Fraud

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A few years ago my husband retired and we decided to have some work done on the house. I called HUGHESCO and hired them to replace all our downstairs windows, fill my walls with insulation, and put new siding on. My experience with Darren and his crew at that time was excellent. They arrived on time, worked in the rain, installed a new storm door for us, cleaned up after themselves, did not drink on the job, and smoked outside. We were so pleased with the crew at that time that we ordered a tankless hot water heater from them. I sincerely hope that Hughesco's standards have not fallen. Bravo! Darren on the job you did on my home. Bunnyhop12

2
★★★★★

A few years ago my husband retired and we decided to have some work done on the house. I called HUGHESCO and hired them to replace all our downstairs windows, fill my walls with insulation, and put new siding on. My experience with Darren and his crew at that time was excellent. They arrived on time, worked in the rain, installed a new storm door for us, cleaned up after themselves, did not drink on the job, and smoked outside. We were so pleased with the crew at that time that we ordered a tankless hot water heater from them. I sincerely hope that Hughesco's standards have not fallen. Bravo! Darren on the job you did on my home. Bunnyhop12

.

1ST off I would never write a review about anything, but I felt I had to protect others from this horrible company Hughsco, they poorest quality services . They hire dishonest people who stole things from our home and drink on the job every time we came home our home would reek of beer and cigarettes they hire cheap labor with criminal history and DWIS the labor claimed that they were energy star certified the company is but the cheap labor they hired were not !!!!!!! They never finished any job completely made a mess of my furniture my carpets and never cleaned up after themselves this was a headache!!! They did a sloppy painting jobs soiled my rugs they installed air and heating and messed up our air exchange unit,They had gotten metal fragments from the air ducs fittings all over my house and kids were stepping in it very dangerous. They insulated our home so poorly they tech told us that they found ratts in the cellulose the insulation material they used and that they cant help it because it happens in the warehouse they explained that they just eat the stuff and die but what about the rottting carcass from the ratts that are left in your walls yuck!!!!! I am constantly cleaning the cellulose that comes out of our air ducts this has been a nightmere from hell !!!!They did not take responsibility of there mess took weeks beyond due date and they cut corners anywhere they could and the job quality was the poorest I wish we had gone with another company. we wanted our home to be energy star certified. WE HAD TO PAY ANOTHER COMPANY TO FIX THERE MESS THEY CREATED!!!!!. . My neighbor and I just spoke with said she used Hughesco as well and said she wished she would have warned me they are crooks. With all there advertising now that this company does I hope people do there home work and stay away from this company!!!! YOU cant say that I did not warn you :)

0
★☆☆☆☆

1ST off I would never write a review about anything, but I felt I had to protect others from this horrible company Hughsco, they poorest quality services . They hire dishonest people who stole things from our home and drink on the job every time we came home our home would reek of beer and cigarettes they hire cheap labor with criminal history and DWIS the labor claimed that they were energy star certified the company is but the cheap labor they hired were not !!!!!!! They never finished any job completely made a mess of my furniture my carpets and never cleaned up after themselves this was a headache!!! They did a sloppy painting jobs soiled my rugs they installed air and heating and messed up our air exchange unit,They had gotten metal fragments from the air ducs fittings all over my house and kids were stepping in it very dangerous. They insulated our home so poorly they tech told us that they found ratts in the cellulose the insulation material they used and that they cant help it because it happens in the warehouse they explained that they just eat the stuff and die but what about the rottting carcass from the ratts that are left in your walls yuck!!!!! I am constantly cleaning the cellulose that comes out of our air ducts this has been a nightmere from hell !!!!They did not take responsibility of there mess took weeks beyond due date and they cut corners anywhere they could and the job quality was the poorest I wish we had gone with another company. we wanted our home to be energy star certified. WE HAD TO PAY ANOTHER COMPANY TO FIX THERE MESS THEY CREATED!!!!!. . My neighbor and I just spoke with said she used Hughesco as well and said she wished she would have warned me they are crooks. With all there advertising now that this company does I hope people do there home work and stay away from this company!!!! YOU cant say that I did not warn you :)

Pros: none faud!!!!

Cons: dishonest ,theif, poor job, ripoff ,faud BEAWARE!!!!! ++GO WITH ANYONE BUT THESE GUYS++

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