John Lock Heating

★★☆☆☆
  • 3120 Genesee St

    Buffalo, NY 14225

    Map & Directions
  • 716-894-6400

About John Lock Heating

Hours
Mon-Fri 8am-5pm
Reservations
Make A Reservation

Home & Garden

Home & Garden
More choices in Buffalo:
Resultset_next

A All American Lcksmth Import

816 Credit Island Ln Davenport, CA

Resultset_next

Blackhawk Lock & Safe Llc

225 W 4th St Davenport, CA

1.5 2
Hi! Sign in to let us know how John Lock Heating was?
Write a Review
.

Their "customer service" was appalling from beginning to end. Whoever scheduled our appointment had absolutely no idea what she was doing, so our first appointment didn't happen due to their errors. Our family went without heat for days. When we tried to reschedule the appointment they missed, the secretary gave us an extremely hard time, going on and on about how "busy" they were and that she'd "try to fit us in" as if it were our fault. When the service man did show up, he was extremely rude and unprofessional from before he even walked in the door. Not only that, but he thought he was there to do a simple cleaning job when we had repeatedly told the company that the heater was malfunctioning and needed to be repaired.The entire experience was a stressful hassle, made worse by their rudeness and unprofessional manner. We have never been treated so poorly, and will not be using their company ever again.

1
★☆☆☆☆

Their "customer service" was appalling from beginning to end. Whoever scheduled our appointment had absolutely no idea what she was doing, so our first appointment didn't happen due to their errors. Our family went without heat for days. When we tried to reschedule the appointment they missed, the secretary gave us an extremely hard time, going on and on about how "busy" they were and that she'd "try to fit us in" as if it were our fault. When the service man did show up, he was extremely rude and unprofessional from before he even walked in the door. Not only that, but he thought he was there to do a simple cleaning job when we had repeatedly told the company that the heater was malfunctioning and needed to be repaired.The entire experience was a stressful hassle, made worse by their rudeness and unprofessional manner. We have never been treated so poorly, and will not be using their company ever again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Salesperson was nice but had a very superior attitude. He knew his product was best so really I should too. I asked him to explain what makes a furnace high efficiency and he just told me it works differently that a regular furnace. I was quite insulted by his attitude and would not do business with him.

2
★★☆☆☆

Salesperson was nice but had a very superior attitude. He knew his product was best so really I should too. I asked him to explain what makes a furnace high efficiency and he just told me it works differently that a regular furnace. I was quite insulted by his attitude and would not do business with him.

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used John Lock Heating, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review