Sprint Store

★★★☆☆
  • 621 Jefferson Rd

    Rochester, NY 14623

    Map & Directions
  • 585-272-1400

About Sprint Store

Categories
  • Cell Phones
  • Consumer Electronics Stores
  • Telephone Service
  • Telecommunications
  • Communications
  • Video Conferencing
  • Communications Consultants
Details
  • Cell Phone Rental
  • Cell Phones
Hours
M-Sa 10am-8pm, Su 12pm-5pm
Keywords
  • cell phone accessories
  • cell phone repair
  • cell phone repair store
  • cell phone services
  • cell phone stores
  • cell phones
  • cell repair
  • cellular phones
  • cellular service providers
  • electronics store
  • mobile phone store
  • mobile phones
  • phone number
  • phone repair
  • phone store
  • phones repair service
  • sprint
  • sprint plans
  • sprint.com
  • sprint phone
  • sprint phones
  • sprint stores
  • sprint cell phones
  • sprint corporate office
  • sprint store
  • sprint wireless
  • sprint wireless store
  • telephone service
  • used cell phones
  • wireless
  • wireless network
  • tablet
  • Samsung Galaxy
  • Samsung
  • iPhone
  • phones
  • cell phone plans
  • phone and plans
  • galaxy s6
  • galaxy s5
  • Samsung galaxy s5
  • Samsung galaxy s6
  • iPhone 1957
  • iPhone 6 plus
  • iPhone 1956
  • iPhone 6s
  • iPad mini
  • iPad air
  • apple iPhone
  • new iphone
Products
  • Unlimited data (available on select plans)
  • 4G LTE
  • HD Voice
  • phone deals and promotions
  • accessories
  • home phone solutions with Sprint Phone Connect
  • wireless service
Brands
  • Apple
  • Samsung
  • HTC
  • Android
  • LG
  • Motorola
  • Blackberry
  • Bluetooth
  • accessories
Services
  • Repair
  • Bill Pay Service
  • Small Business Expert
  • Book an Appointment
  • Reserve in Store
  • Pokemon Go Gym

Communications & Utilities

Communications & Utilities
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Verizon

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3.25 4
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.

I think the only reason someone would have a bad experience there is because they go in there mad, thinking they're the only one in there and only they should be waited on, yes I've had problems just like I had problems with verizon. I always go in with a good attitude, and always get help, if I was an employee and had a customer that was pissed off and didn't like anything, I would treat you like crap too, get over youself and don't judge just because your mad

5
★★★★★

I think the only reason someone would have a bad experience there is because they go in there mad, thinking they're the only one in there and only they should be waited on, yes I've had problems just like I had problems with verizon. I always go in with a good attitude, and always get help, if I was an employee and had a customer that was pissed off and didn't like anything, I would treat you like crap too, get over youself and don't judge just because your mad

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Unknowledgable employees. There is no continuity or organization to the store. When the store was busy I saw employees sitting in the back conversing. Go to Best Buy for the customer service experience and low pressure sales. No point in making an appointment b/c its first come first served. No wonder the company is falling apart. I am cancelling my plan and going to Verizon

0
★☆☆☆☆

Unknowledgable employees. There is no continuity or organization to the store. When the store was busy I saw employees sitting in the back conversing. Go to Best Buy for the customer service experience and low pressure sales. No point in making an appointment b/c its first come first served. No wonder the company is falling apart. I am cancelling my plan and going to Verizon

.

yeah, uh brenda s? did you ever think that maybe the the lack of employee assistance was because of the store itself and not sprint? i happen to like sprint. i think they have some of the best plans, and the best phones. so what they don't have coverage everywhere? sometimes you need a vacation from people calling, so there they added that in for free. i think you should watch what you say before you diss the number 3 telecommunications company. that's right, 3.

5
★★★★★

yeah, uh brenda s? did you ever think that maybe the the lack of employee assistance was because of the store itself and not sprint? i happen to like sprint. i think they have some of the best plans, and the best phones. so what they don't have coverage everywhere? sometimes you need a vacation from people calling, so there they added that in for free. i think you should watch what you say before you diss the number 3 telecommunications company. that's right, 3.

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.

Could not wait to get out of this contract. When you walk into the store you walk around and browse and no one asks if they can help you or assist you. Many area's I could not get a connection where a friend on a different network could. Found the bill to be confusing. After cancelling service they sent me a bill for zero dollars for many months. No wonder their service costs more.

2
★★☆☆☆

Could not wait to get out of this contract. When you walk into the store you walk around and browse and no one asks if they can help you or assist you. Many area's I could not get a connection where a friend on a different network could. Found the bill to be confusing. After cancelling service they sent me a bill for zero dollars for many months. No wonder their service costs more.

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Message from Sprint Store

Switch to Sprint! Sprint's network reliability is within 1% of the other guys. And we have the BEST price for Unlimited. Get the phones you want with Unlimited Data, Talk and Text without having to worry about running out of data or being surprised by overage charges (streams video up to HD 1080p, music up to 1.5 Mbps, gaming up to 8 Mbps; data deprioritization during congestion). And, our “Buyback” program offers account credits for your eligible phone. Visit your local Sprint store in Rochester, NY or give them a call to find what you’re looking for.

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