Jerri's Cleaners & Launderers

★★★★☆
  • 444 Avenue of the Americas

    New York, NY 10011

    Map & Directions
  • 212-982-2100

About Jerri's Cleaners & Launderers

Hours
Mon-Sat 7:30am-7pm

Professional Services

Professional Services
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Screwed up an alteration that I brought in. OK, not the worst thing in the world. But the proprietor was nasty and sarcastic, and dared me to go to small claims court. Didn't offer to correct the error, just told me to take a hike. His

3
★★★★★

Screwed up an alteration that I brought in. OK, not the worst thing in the world. But the proprietor was nasty and sarcastic, and dared me to go to small claims court. Didn't offer to correct the error, just told me to take a hike. His

.

I have used many dry cleaners over the years and nothing compares to Jerri's Cleaners. I am happy with the customer service and the finished product. I have been going to Jerri's for over 10 years. The owners are available because they are working in the store most days. The tailor is amazing!

2
★★★★★

I have used many dry cleaners over the years and nothing compares to Jerri's Cleaners. I am happy with the customer service and the finished product. I have been going to Jerri's for over 10 years. The owners are available because they are working in the store most days. The tailor is amazing!

Pros: great location 6th ave. between 10th & 11th street, awesome tailor & great staff!

Cons: street parking

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I've used them for over a year, and recently I brought them a shirt with a stain on it.
I picked up the shirt a few days later only to find the material they used to remove the stain created a much
bigger one. Their attempt to remove it did not work and the shirt was ruined.

Unprofessional qualities:
1. Did not mention and apologize for their error when I picked up the shirt.
2. Claimed they did not create the bigger stain (inferring it was my fault).
3. At no point apologized or offered store credit.

0
★☆☆☆☆

I've used them for over a year, and recently I brought them a shirt with a stain on it.
I picked up the shirt a few days later only to find the material they used to remove the stain created a much
bigger one. Their attempt to remove it did not work and the shirt was ruined.

Unprofessional qualities:
1. Did not mention and apologize for their error when I picked up the shirt.
2. Claimed they did not create the bigger stain (inferring it was my fault).
3. At no point apologized or offered store credit.

.

Jerris Cleaners & Launderers is good to use since they are in my area and they do good work. I've used them many times before. They are always fast and friendly and they offer free delivery which is one of my favorite features. I can't really think of anything bad to say about them. They have yet to ruin any of my clothes and they do good work.

3
★★★☆☆

Jerris Cleaners & Launderers is good to use since they are in my area and they do good work. I've used them many times before. They are always fast and friendly and they offer free delivery which is one of my favorite features. I can't really think of anything bad to say about them. They have yet to ruin any of my clothes and they do good work.

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