Palace Hair Design

★★★☆☆
40.7078 -73.6791
Map and Directions to Palace Hair Design

516-352-7237

1052 Hempstead Tpke

Franklin Sq, NY

11010

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Reviews 1 - 46 of 46.
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Reception was rude, the guy was ok but the young girl, she was acting as if I was not important and when I asked for information on Keratin treamentt for my hair, she responded with
"I am sure you have read on the internet all there is to know about Keratin treatment."

For some reason I still went ahead after the owner herself took an interest. She then recommended a stylist who she assured me was great. This stylist was ok BUT a) she blow dried too close to the scalp and burn it quite a few times with the flat iron and instead of sorry and trying to do better, she said "price for beauty".

Apparently, it was obvious she was rushing the job, because the owner came herself and started flat ironing my hair. The owner then said "you have to do little by little and not rush". Stylist responds "but she has so much hair." So that gives her the right to not do a good job?

But then the owner dropped the bomb after all her extra care and interest, extra charges for longer hair. What the hell? I ended up paying $350, because an extra $50 was added on for longer hair.

It's not like my hair was hidden, they had ample opportunity to provide proper and detailed information from the beginning.

I WOULD NEVER RECOMMEND THIS PLACE.

1
★☆☆☆☆

Reception was rude, the guy was ok but the young girl, she was acting as if I was not important and when I asked for information on Keratin treamentt for my hair, she responded with
"I am sure you have read on the internet all there is to know about Keratin treatment."

For some reason I still went ahead after the owner herself took an interest. She then recommended a stylist who she assured me was great. This stylist was ok BUT a) she blow dried too close to the scalp and burn it quite a few times with the flat iron and instead of sorry and trying to do better, she said "price for beauty".

Apparently, it was obvious she was rushing the job, because the owner came herself and started flat ironing my hair. The owner then said "you have to do little by little and not rush". Stylist responds "but she has so much hair." So that gives her the right to not do a good job?

But then the owner dropped the bomb after all her extra care and interest, extra charges for longer hair. What the hell? I ended up paying $350, because an extra $50 was added on for longer hair.

It's not like my hair was hidden, they had ample opportunity to provide proper and detailed information from the beginning.

I WOULD NEVER RECOMMEND THIS PLACE.

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.

For the last two times I was at Palace, I had Milana as my hair stylist. She was fantastic. The first time was by accident. I had another girl working on me and she then could not cut my hair.

The owner suggested I try Milana and she cut my hair. It turned out great. I was very happy and got many compliments. The next time I chose Milana and she suggested I get highlights. I took her advice because I know she knows her stuff. Again, I was happy.

I have had many different stylists over the years and I am thrilled with Milana!

4
★★★★☆

For the last two times I was at Palace, I had Milana as my hair stylist. She was fantastic. The first time was by accident. I had another girl working on me and she then could not cut my hair.

The owner suggested I try Milana and she cut my hair. It turned out great. I was very happy and got many compliments. The next time I chose Milana and she suggested I get highlights. I took her advice because I know she knows her stuff. Again, I was happy.

I have had many different stylists over the years and I am thrilled with Milana!

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for Christmas i received a gift card for microdermabrasion. it was my first time at this place, i was really impressed when i got there. the salon upstairs is big and they have so many hair dressers working and everyone was really friendly and made me feel comfortable. downstairs they have a laser hair removal and spa area where i used my gift card. he was so professional and i really enjoyed my treatment. i will be back in 3 weeks for more and look forward to trying the hair salon as well! (very reasonable prices too which is a plus!)

4
★★★★☆

for Christmas i received a gift card for microdermabrasion. it was my first time at this place, i was really impressed when i got there. the salon upstairs is big and they have so many hair dressers working and everyone was really friendly and made me feel comfortable. downstairs they have a laser hair removal and spa area where i used my gift card. he was so professional and i really enjoyed my treatment. i will be back in 3 weeks for more and look forward to trying the hair salon as well! (very reasonable prices too which is a plus!)

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Horrible. Not only is the hair styling terrible, but now, they've brought in an unlicensed laser person named James, who also does facials...all without a license. He is in professional and openly admits he is unlicensed to do these services, on top of that, he even tried flirting with my sister...dirty. Don't go here unless you want your face or other body part burned or worse

1
★☆☆☆☆

Horrible. Not only is the hair styling terrible, but now, they've brought in an unlicensed laser person named James, who also does facials...all without a license. He is in professional and openly admits he is unlicensed to do these services, on top of that, he even tried flirting with my sister...dirty. Don't go here unless you want your face or other body part burned or worse

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i have been going to palace for about 8 years and i love love love this place! they have so many hairstylists to choose from and they all do a really great job. they are always willing to take you no matter when you come and the price is amazing!! i have been to other hair salons in the area and they are way more expensive and the quality of work is not as good. they are definitely worth a try!

5
★★★★★

i have been going to palace for about 8 years and i love love love this place! they have so many hairstylists to choose from and they all do a really great job. they are always willing to take you no matter when you come and the price is amazing!! i have been to other hair salons in the area and they are way more expensive and the quality of work is not as good. they are definitely worth a try!

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In a recession economy where so many businesses have had to close their doors despite their superior services and excellent customer service, we have Palace Hair where their RUDE owners and INCOMPETENT, receptionists behave as if all the money they are making gives them an excuse to ignore people??s appointments and overbooking stylists.
What's the point of making an appointment? Apparently nothing. When you make an appointment there is an illiterate person on the other end who pretends to take your information down and then just tosses it in the trash! How else can you explain having to wait 1 and 1/2 hours for a trim and blow out? What's the point of asking for a specific stylist? Absolutely nothing, because SURPRISE SURPRISE (READ OTHER REVIEWS PLEASE!) my stylist was once again OVERBOOKED while other stylists are walking around gossiping and working on their OWN HAIR!
But despite all this, what is the MOST appalling is the OWNER. I refuse to patronize an establishment whose owner behaves as if he is doing ME A FAVOR by allowing me to cut my hair there. Please believe me when I say that the stylists are AVERAGE. This is New York, trust me there are tons of other salons with friendlier customer service and competent stylists and supporting staff that know how to book appointments,
When I told the owner that I wished to cancel an upcoming appointment because I was so dissatisfied with the LONG WAIT that took over 3 hours (no one even came to wash my hair until 1 and hour after me just sitting there and all the staff ignoring me), he responded by saying "ok fine" with absolutely no apology or compunction. What was worse was that he didn??t even ask me what my name was or when my appointment was, as if APPOINTMENTS ARE SO COMPLETELY INCONSEQUENTAIL. When I pointed that out to him, his response was, and I quote "I DONT CARE TO KNOW WHO YOU ARE." Clearly, you can tell that this imbecile went to business school (not).
Ultimately I feel sorry for the stylists who work for him because they are surely losing business because of his POOR MANGEMENT abilities. How do you guys still not have a computerized appointment book? Maybe that goes back to the incompetent receptionists who rather toss actual appointments into the trash and then give actual appointments a 1 and hour wait.
I am willing to pay way more to not have to deal with these types of people.
Needless to say, I am not ever going back to this place.

1
★☆☆☆☆

In a recession economy where so many businesses have had to close their doors despite their superior services and excellent customer service, we have Palace Hair where their RUDE owners and INCOMPETENT, receptionists behave as if all the money they are making gives them an excuse to ignore people??s appointments and overbooking stylists.
What's the point of making an appointment? Apparently nothing. When you make an appointment there is an illiterate person on the other end who pretends to take your information down and then just tosses it in the trash! How else can you explain having to wait 1 and 1/2 hours for a trim and blow out? What's the point of asking for a specific stylist? Absolutely nothing, because SURPRISE SURPRISE (READ OTHER REVIEWS PLEASE!) my stylist was once again OVERBOOKED while other stylists are walking around gossiping and working on their OWN HAIR!
But despite all this, what is the MOST appalling is the OWNER. I refuse to patronize an establishment whose owner behaves as if he is doing ME A FAVOR by allowing me to cut my hair there. Please believe me when I say that the stylists are AVERAGE. This is New York, trust me there are tons of other salons with friendlier customer service and competent stylists and supporting staff that know how to book appointments,
When I told the owner that I wished to cancel an upcoming appointment because I was so dissatisfied with the LONG WAIT that took over 3 hours (no one even came to wash my hair until 1 and hour after me just sitting there and all the staff ignoring me), he responded by saying "ok fine" with absolutely no apology or compunction. What was worse was that he didn??t even ask me what my name was or when my appointment was, as if APPOINTMENTS ARE SO COMPLETELY INCONSEQUENTAIL. When I pointed that out to him, his response was, and I quote "I DONT CARE TO KNOW WHO YOU ARE." Clearly, you can tell that this imbecile went to business school (not).
Ultimately I feel sorry for the stylists who work for him because they are surely losing business because of his POOR MANGEMENT abilities. How do you guys still not have a computerized appointment book? Maybe that goes back to the incompetent receptionists who rather toss actual appointments into the trash and then give actual appointments a 1 and hour wait.
I am willing to pay way more to not have to deal with these types of people.
Needless to say, I am not ever going back to this place.

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THIS PLACE IS ABSOLUTELY HORRIBLE!!!!!!!!!!!!! I went there because I know someone who went there to get her hair done (stripped, dyed, and highlighted) and it came out very nice! I had never colored my hair before and I was trusting this place to do a decent job. I went in with a picture and told them that I wanted to go lighter brown and then get highlights (I have very dark hair). They told me not to change the base because it would dry out my hair so I trusted their opinion and said if you can get me the color in the picture without dying the base, that's fine. The hair dresser just put blonde highlights in my already very very dark brown hair and it came out looking like salt/pepper or a very faint gray color. I went back, showed the owner the picture that I wanted, which my hair clearly looked nothing like. She had another women take me and change the toner in my hair. This lady put a red toner in my hair to give me a warmer brown and I asked her is this going to turn my hair red? And she said no just that it would give me a "warmer" brown. Well, my hair is now RED! So I asked for light brown hair with highlights and I went from plain BLONDE highlights on my dark hair to now having RED highlights. The owner is completely incompetent. She saw my hair and said that they changed my base entirely and that it looked good (of course she is going to say that). I said how can you say that they changed the base when the stylist herself told me that she was NOT going to change my base cause it would dry out my hair and I would have to have it colored every month. In addition, there is really bad customer service here. I had to wait about 3 hours, not even for highlights but just because the stylist kept taking clients in between me getting toner put in, washed out, etc. I debated going back to have them fix my hair or at least give me a refund (I doubted they would do that) but I'm afraid of what additional damage they might do to my hair. While I was there, there was also another client who started flipping out on her stylist because he would not give her what she wanted, yet kept trying to fix it his way. She was hysterical and crying and I completely sympathize with her. THIS PLACE IS HORRIBLE. I will never ever go back there and I will speak harshly of this place if anyone that I know is thinking about going there.

1
★☆☆☆☆

THIS PLACE IS ABSOLUTELY HORRIBLE!!!!!!!!!!!!! I went there because I know someone who went there to get her hair done (stripped, dyed, and highlighted) and it came out very nice! I had never colored my hair before and I was trusting this place to do a decent job. I went in with a picture and told them that I wanted to go lighter brown and then get highlights (I have very dark hair). They told me not to change the base because it would dry out my hair so I trusted their opinion and said if you can get me the color in the picture without dying the base, that's fine. The hair dresser just put blonde highlights in my already very very dark brown hair and it came out looking like salt/pepper or a very faint gray color. I went back, showed the owner the picture that I wanted, which my hair clearly looked nothing like. She had another women take me and change the toner in my hair. This lady put a red toner in my hair to give me a warmer brown and I asked her is this going to turn my hair red? And she said no just that it would give me a "warmer" brown. Well, my hair is now RED! So I asked for light brown hair with highlights and I went from plain BLONDE highlights on my dark hair to now having RED highlights. The owner is completely incompetent. She saw my hair and said that they changed my base entirely and that it looked good (of course she is going to say that). I said how can you say that they changed the base when the stylist herself told me that she was NOT going to change my base cause it would dry out my hair and I would have to have it colored every month. In addition, there is really bad customer service here. I had to wait about 3 hours, not even for highlights but just because the stylist kept taking clients in between me getting toner put in, washed out, etc. I debated going back to have them fix my hair or at least give me a refund (I doubted they would do that) but I'm afraid of what additional damage they might do to my hair. While I was there, there was also another client who started flipping out on her stylist because he would not give her what she wanted, yet kept trying to fix it his way. She was hysterical and crying and I completely sympathize with her. THIS PLACE IS HORRIBLE. I will never ever go back there and I will speak harshly of this place if anyone that I know is thinking about going there.

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They have been around for ages and do a decent job. All the girls that work there are very nice.....

3
★★★☆☆

They have been around for ages and do a decent job. All the girls that work there are very nice.....

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All I wanna know is where is Kayla she was the best hairdresser and the nicest most professional and the only one in palace that knew how to do highlights I've been there 3 times since she's been gone n my hair is orange and they robed me. When I complained they are rude and unprofessional all I have to say is Kayla where are u??????????

1
★☆☆☆☆

All I wanna know is where is Kayla she was the best hairdresser and the nicest most professional and the only one in palace that knew how to do highlights I've been there 3 times since she's been gone n my hair is orange and they robed me. When I complained they are rude and unprofessional all I have to say is Kayla where are u??????????

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It was the worst salon I have ever been to. I made an appointment for color with Milana when I went there she was not there. The receptionist advised me that someone else could do my hair. I was not happy. When I finally got taken the color was applyed like a mess. I went to get washed by a girl with a broken accent the color went on my designer sweater which is now ruined. Two days after I washed my hair myself color was still coming out. I am not surprised I was rushed at the sink and my hair was not even clean. I broke out in a rash itchy scalp. I will never go back to that salon at all. Horrible non professional rush job

1
★☆☆☆☆

It was the worst salon I have ever been to. I made an appointment for color with Milana when I went there she was not there. The receptionist advised me that someone else could do my hair. I was not happy. When I finally got taken the color was applyed like a mess. I went to get washed by a girl with a broken accent the color went on my designer sweater which is now ruined. Two days after I washed my hair myself color was still coming out. I am not surprised I was rushed at the sink and my hair was not even clean. I broke out in a rash itchy scalp. I will never go back to that salon at all. Horrible non professional rush job

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Maria C. is wonderful. She makes an excellent job and knows better than everyone else i've been to. But I have to say the management (owner) is very poor. I feel bad for the employees b/c they have to suffer the consequences of its wrong actions.

5
★★★★★

Maria C. is wonderful. She makes an excellent job and knows better than everyone else i've been to. But I have to say the management (owner) is very poor. I feel bad for the employees b/c they have to suffer the consequences of its wrong actions.

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Everytime I go it is in the hopes that SOMEHOW it has gotten better. I went for a cut and they cut the side of my hair into my bangs. I had to wait months for it to grow out. The owner always adds charges for "longer" hair when it was never stated before hand. there are a few good hairdressers but it takes some time to find them. They are always overbooked and try to stick you with bad hairdressers that no one makes appointments with. I feel bad for the good hairdressers that get stuck with the RUDE management and get overworked to the bone to the point that it infringes on the way they treat their customers and do their work.

1
★☆☆☆☆

Everytime I go it is in the hopes that SOMEHOW it has gotten better. I went for a cut and they cut the side of my hair into my bangs. I had to wait months for it to grow out. The owner always adds charges for "longer" hair when it was never stated before hand. there are a few good hairdressers but it takes some time to find them. They are always overbooked and try to stick you with bad hairdressers that no one makes appointments with. I feel bad for the good hairdressers that get stuck with the RUDE management and get overworked to the bone to the point that it infringes on the way they treat their customers and do their work.

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i would like to say that i got my har colored and they didnt do it wright so the scalp blead. I got my daugters hair higlghted she is 13 for the first time she has gotten anything done.they made her hair dry and they got the color in her scalp. They have the worst customer service. I didnt get do u want coffe ths that no.But the fat blonde n the corner chowin down on her fricken lunch. I was so mad that i told all my frends never to go their and i have been a weekly custmer but no more after they did that to my daughter they lost so much buisness from me.

2
★★☆☆☆

i would like to say that i got my har colored and they didnt do it wright so the scalp blead. I got my daugters hair higlghted she is 13 for the first time she has gotten anything done.they made her hair dry and they got the color in her scalp. They have the worst customer service. I didnt get do u want coffe ths that no.But the fat blonde n the corner chowin down on her fricken lunch. I was so mad that i told all my frends never to go their and i have been a weekly custmer but no more after they did that to my daughter they lost so much buisness from me.

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i must say i have been going to steve for at least 17years and i have never had any prob. he is very friendly and my hair is like silk not hay like some of the workers who do hightlights thay over prosses the hair untill its all dryed out. my sister,mother, and three girls go to steve also and i sent many of my friends to him. if you want someone who is as nice as he cuts hair he is the guy for you, we love you steve

5
★★★★★

i must say i have been going to steve for at least 17years and i have never had any prob. he is very friendly and my hair is like silk not hay like some of the workers who do hightlights thay over prosses the hair untill its all dryed out. my sister,mother, and three girls go to steve also and i sent many of my friends to him. if you want someone who is as nice as he cuts hair he is the guy for you, we love you steve

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0 out of 1 people found this review helpful.

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On numerous occasions when making an appointment they quote me a price but yet when I am done with the service and go to pay it's always a different price. The male owner is very rude and a pervert. He will give you ridiculous excuses as to why the price changed & at that point you are stuck. I used to go to Tracy & everytime I showed up on time for my appointment I always had to wait at least 10-15 minutes because they overbook her. Once she finally gets to you she rushes with you because others are waiting. Even though I liked Tracy she is not professional. Hate to say it but shes always drinking on the job. She'll go next door to Shackelton's & come back with her drink. The owner knows this & does nothing. He looks at all the female clients & workers like he's undressing them with his eyes.This place is dirty and unsanitery starting from when you walk in & get hair washed to when you get your hair done. Around town this place is known for being sloppy & really most of their clientel are old woman. If you want to go to a place that is dirty and you like being treated like a sex object by the owner then this is the place to be. I have reported the shop and owner to the better business bureau and department of labor.

1
★☆☆☆☆

On numerous occasions when making an appointment they quote me a price but yet when I am done with the service and go to pay it's always a different price. The male owner is very rude and a pervert. He will give you ridiculous excuses as to why the price changed & at that point you are stuck. I used to go to Tracy & everytime I showed up on time for my appointment I always had to wait at least 10-15 minutes because they overbook her. Once she finally gets to you she rushes with you because others are waiting. Even though I liked Tracy she is not professional. Hate to say it but shes always drinking on the job. She'll go next door to Shackelton's & come back with her drink. The owner knows this & does nothing. He looks at all the female clients & workers like he's undressing them with his eyes.This place is dirty and unsanitery starting from when you walk in & get hair washed to when you get your hair done. Around town this place is known for being sloppy & really most of their clientel are old woman. If you want to go to a place that is dirty and you like being treated like a sex object by the owner then this is the place to be. I have reported the shop and owner to the better business bureau and department of labor.

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the manager was rude and condescending...maria c. was rolling her eyes the entire time because someone had called her cell phone, which she picked up anyway...then she and a guy at the desk pointed and passed comments about me because my hair is thick...if you want a friendly and professional experience this is not the place for you

1
★☆☆☆☆

the manager was rude and condescending...maria c. was rolling her eyes the entire time because someone had called her cell phone, which she picked up anyway...then she and a guy at the desk pointed and passed comments about me because my hair is thick...if you want a friendly and professional experience this is not the place for you

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I have been trying Palace on and off for a few years. The first stylist gave me orange toned hair with highlites and told me it was not orange.
I get blonde highlites and a haircut there. I have a problem with haircutters who do not speak/understand English well. I asked at the front desk for someone who would understand English/ understand what I want and she gave me a 'spanish as a first language' hairstylist. The stylist I have been going to usually is overbooked, leaves me to fry under the heater and last time my highlites became almost white. This, on a weekday, the place was empty. There was no excuse to not be more attentive. I only continue to go because of the price and I know if she over highlites me I can fix it with a not so damaging temporary color. I am not sure where I will go next time, but probably not Palace.

1
★☆☆☆☆

I have been trying Palace on and off for a few years. The first stylist gave me orange toned hair with highlites and told me it was not orange.
I get blonde highlites and a haircut there. I have a problem with haircutters who do not speak/understand English well. I asked at the front desk for someone who would understand English/ understand what I want and she gave me a 'spanish as a first language' hairstylist. The stylist I have been going to usually is overbooked, leaves me to fry under the heater and last time my highlites became almost white. This, on a weekday, the place was empty. There was no excuse to not be more attentive. I only continue to go because of the price and I know if she over highlites me I can fix it with a not so damaging temporary color. I am not sure where I will go next time, but probably not Palace.

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I went to the Palace to have my hair done wasn't to sure what to expect as I have never been, however to my surprise the staff was very courteous and the stylist Milana was very professional and helped me decide the proper color and highlight for my hair. I was very pleased with the way my color came out as well as the cut she gave me. Milana was extremely friendly and made my experience at the Palace a pleasant one.

4
★★★★☆

I went to the Palace to have my hair done wasn't to sure what to expect as I have never been, however to my surprise the staff was very courteous and the stylist Milana was very professional and helped me decide the proper color and highlight for my hair. I was very pleased with the way my color came out as well as the cut she gave me. Milana was extremely friendly and made my experience at the Palace a pleasant one.

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My hairdresser was Milana. I really liked her. My hair came out great cause i had a fashion show later that night, i got so many compliments. This is the best my hiar has ever looked highlighted..I also liked how she took an interest in my personal life, im gonna go back to her.

5
★★★★★

My hairdresser was Milana. I really liked her. My hair came out great cause i had a fashion show later that night, i got so many compliments. This is the best my hiar has ever looked highlighted..I also liked how she took an interest in my personal life, im gonna go back to her.

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My name is Katie, and I used to be a steady customer at Palace when I was younger. My whole family went there for a few years. My Mother then found a new place, and wanted to try it out. We went there for a while but they were way over priced, so we then tried a woman who does hair out of her house. WELL LET ME TELL YOU, this woman not only was rude, but she blew ME OFF for my previous appointment! So frustrated, I decided I would go to Palace because I knew how great of a job they used to do. I went to Milana for the first time. I lOVED her. She made me feel comfortable, she was easy to talk to, and she did THE BEST job on my hair I have ever seen. I am going to use Milana for a long time, probably until she retires or I go bald haha ;) I will definitely not go to anyone else for my highlights or styling again. This visit was the most satisfying out of any visit to any salon in my entire life. Palace .. GOOD JOB :).

5
★★★★★

My name is Katie, and I used to be a steady customer at Palace when I was younger. My whole family went there for a few years. My Mother then found a new place, and wanted to try it out. We went there for a while but they were way over priced, so we then tried a woman who does hair out of her house. WELL LET ME TELL YOU, this woman not only was rude, but she blew ME OFF for my previous appointment! So frustrated, I decided I would go to Palace because I knew how great of a job they used to do. I went to Milana for the first time. I lOVED her. She made me feel comfortable, she was easy to talk to, and she did THE BEST job on my hair I have ever seen. I am going to use Milana for a long time, probably until she retires or I go bald haha ;) I will definitely not go to anyone else for my highlights or styling again. This visit was the most satisfying out of any visit to any salon in my entire life. Palace .. GOOD JOB :).

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I think anywhere you go to get your hair done is always a risk.
I have to say when I went to the Palace to get highlights I was looking for someone to do a good job, because I have had bad experiences else where.. I found Elana and she is very professional and knows what she is doing. I wouldn't go anywhere else! As for the owners they have always been very nice and professional.

5
★★★★★

I think anywhere you go to get your hair done is always a risk.
I have to say when I went to the Palace to get highlights I was looking for someone to do a good job, because I have had bad experiences else where.. I found Elana and she is very professional and knows what she is doing. I wouldn't go anywhere else! As for the owners they have always been very nice and professional.

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i've been to Palace 3 times. The hair dresser Diane is great. I went in for color, trim and a blow out, my hair came out great. I'm recommending a friend.

4
★★★★☆

i've been to Palace 3 times. The hair dresser Diane is great. I went in for color, trim and a blow out, my hair came out great. I'm recommending a friend.

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Palace is EXCELLENT! I just came home from a much-needed cut and color and my husband LOVED it. Everyone there (particularly the manager) was courteous and helpful. Maria C. did my hair--what a great job. They were very professional, the price was right, and I love my new look. Palace is a terrific place. Enjoy the experience!

5
★★★★★

Palace is EXCELLENT! I just came home from a much-needed cut and color and my husband LOVED it. Everyone there (particularly the manager) was courteous and helpful. Maria C. did my hair--what a great job. They were very professional, the price was right, and I love my new look. Palace is a terrific place. Enjoy the experience!

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By. Silvana
ADDRESS THE NEED FOR A ROOM TO FILL IN APPLICATION OF WORK, AND I'm surprised by the comments people make .... REGARDING THE FAIR WITH ME THAT YOU WORK FOR 9 MONTHS I say not to worry because you and your WERE FAIR FOR MY BEST, IN LAS VEGAS THERE IS NO PLACE LIKE YOU AND ME FEEL PROUD TO HAVE WORKED FOR IN THE PALACE. I remember with much affection, and please go on with professional ... YOU ARE ALWAYS THE BEST

5
★★★★★

By. Silvana
ADDRESS THE NEED FOR A ROOM TO FILL IN APPLICATION OF WORK, AND I'm surprised by the comments people make .... REGARDING THE FAIR WITH ME THAT YOU WORK FOR 9 MONTHS I say not to worry because you and your WERE FAIR FOR MY BEST, IN LAS VEGAS THERE IS NO PLACE LIKE YOU AND ME FEEL PROUD TO HAVE WORKED FOR IN THE PALACE. I remember with much affection, and please go on with professional ... YOU ARE ALWAYS THE BEST

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Ive been reading most of these reviews and im completly appaled. i cant believe anyone one of these reviews....The salon is always extremely busy, so i do have to wait once in a while, but dont mind cuz its worth the wait,. Im a very commited customer of the Palace and so is my family. The new owners are so nice, and since buying the salon they have made it TEN TIMES BETTER!!! The owners also make sure that i leave happy. Which i always do! My highlightes are incredible and the blowout is the best ive ever had, especially for the great price. Since the new owners arival, the salon is much nicer, more trendy, and modern. They also have extensive amount of hair products at a great price. i would reccomend this salon to everyone !!!!

5
★★★★★

Ive been reading most of these reviews and im completly appaled. i cant believe anyone one of these reviews....The salon is always extremely busy, so i do have to wait once in a while, but dont mind cuz its worth the wait,. Im a very commited customer of the Palace and so is my family. The new owners are so nice, and since buying the salon they have made it TEN TIMES BETTER!!! The owners also make sure that i leave happy. Which i always do! My highlightes are incredible and the blowout is the best ive ever had, especially for the great price. Since the new owners arival, the salon is much nicer, more trendy, and modern. They also have extensive amount of hair products at a great price. i would reccomend this salon to everyone !!!!

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I am looking to donate my hair to Locks of Love and I called them to see if they participate. The woman who I spoke with was confused and did not know what I was talking about. I had to ask my question three times. When she kind of understood what I was asking. She did not know the answer and had to put me on hold. She finally came back and said that they do not participate. This is a question that you think an employee would know the answer to! I was there a few years ago and donated my hair when I was there. Clearly they lied! My mom and I were very skeptical about it because the way they were cutting it and just laying it down, it did not seem like they were trying to keep it nice and together. It was just a very weird situation. I did not receive a free haircut, which I now know that participating salons give free haircuts when you donate. It is such a shame what has happened to this place. I have been going there since I was a little girl. My whole family went there for forever until recently. My sisters' all found other salons. My parent's continue to go to Palace. I have an appointment for Wednesday, so we will see how it goes! The last few times I have done there I have not been happy. The owner is an a**hole! They can hardly even speak English, which I think was the issue when I just called. It was the woman owner I think and there is a language barrier. It is just so sad that the previous owner had to sell it to such horrible people who obviously only care about money! Most of the original workers have left as well because they hate the new owners. It is disheartening to see such a nice place go to sh*t! I may need to find a new place after Wednesday...

1
★☆☆☆☆

I am looking to donate my hair to Locks of Love and I called them to see if they participate. The woman who I spoke with was confused and did not know what I was talking about. I had to ask my question three times. When she kind of understood what I was asking. She did not know the answer and had to put me on hold. She finally came back and said that they do not participate. This is a question that you think an employee would know the answer to! I was there a few years ago and donated my hair when I was there. Clearly they lied! My mom and I were very skeptical about it because the way they were cutting it and just laying it down, it did not seem like they were trying to keep it nice and together. It was just a very weird situation. I did not receive a free haircut, which I now know that participating salons give free haircuts when you donate. It is such a shame what has happened to this place. I have been going there since I was a little girl. My whole family went there for forever until recently. My sisters' all found other salons. My parent's continue to go to Palace. I have an appointment for Wednesday, so we will see how it goes! The last few times I have done there I have not been happy. The owner is an a**hole! They can hardly even speak English, which I think was the issue when I just called. It was the woman owner I think and there is a language barrier. It is just so sad that the previous owner had to sell it to such horrible people who obviously only care about money! Most of the original workers have left as well because they hate the new owners. It is disheartening to see such a nice place go to sh*t! I may need to find a new place after Wednesday...

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I'm really surprised to see so many bad reviews. Every time I've gone here, I've walked out at LEAST satisfied, if not completely happy with the outcome. I feel SO bad for the people who have to colour my hair, as I dye it and bleach it constantly, so it's really difficult to do anything with. But they come through, time and time again. After my last visit I keep getting compliments on my colour! Some of the employees approach the challenge with a little bit of obvious unhappiness aha but overall I'd have to say, for the price they ask, they do a damn good job. And to be honest, I've never had a terrible experience. I've had worse times at BETTER more EXPENSIVE salons. I guess it depends on the stylist, the reason for going, etc. As for me, this is definitely one of my favourite places to go.

5
★★★★★

I'm really surprised to see so many bad reviews. Every time I've gone here, I've walked out at LEAST satisfied, if not completely happy with the outcome. I feel SO bad for the people who have to colour my hair, as I dye it and bleach it constantly, so it's really difficult to do anything with. But they come through, time and time again. After my last visit I keep getting compliments on my colour! Some of the employees approach the challenge with a little bit of obvious unhappiness aha but overall I'd have to say, for the price they ask, they do a damn good job. And to be honest, I've never had a terrible experience. I've had worse times at BETTER more EXPENSIVE salons. I guess it depends on the stylist, the reason for going, etc. As for me, this is definitely one of my favourite places to go.

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I have been going for many years. The first girl I went to did an okay job for a while, but eventually burned my hair. I insisted they fix my hair free of charge. Then, I found Gina. She is wonderful, and I won't go to anyone else. She is on time, polite, and gives me what I actually ask for. The key is to find a dresser with similar hair to yours. She will have a better idea what to do with it. The only warning I have...if you find someone there who's great, you will need to book her ahead of time. They get busy.

5
★★★★★

I have been going for many years. The first girl I went to did an okay job for a while, but eventually burned my hair. I insisted they fix my hair free of charge. Then, I found Gina. She is wonderful, and I won't go to anyone else. She is on time, polite, and gives me what I actually ask for. The key is to find a dresser with similar hair to yours. She will have a better idea what to do with it. The only warning I have...if you find someone there who's great, you will need to book her ahead of time. They get busy.

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After reading these reviews ,i have to say something, I'm a 20 year old student and I'm very picky about where i get my hair done, ive been going to this one place where i have been paying over 300 $ for my hair. my friend suggested to go the palace and its the best thing i have ever done, my highlights are simply flawless, and the price was a little less than half of what I've been paying for. the hair stylist that does my hair is wonderful, I've been going there for 3 years now and i love them so much especially the owner Galina she is so talented, and her son is so hott hehe.

5
★★★★★

After reading these reviews ,i have to say something, I'm a 20 year old student and I'm very picky about where i get my hair done, ive been going to this one place where i have been paying over 300 $ for my hair. my friend suggested to go the palace and its the best thing i have ever done, my highlights are simply flawless, and the price was a little less than half of what I've been paying for. the hair stylist that does my hair is wonderful, I've been going there for 3 years now and i love them so much especially the owner Galina she is so talented, and her son is so hott hehe.

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i went to palace this afternoon...it was the worst experience of my life...the hairdresser bonita was extremely rude to both my friend and i...she doesn't even pay attention while she works on your hair...she was talking to another hairdresser and customer while she did my hair...i asked her for a certain style and what she did was totally different from what i wanted...i gave a dollar tip and she got all pissy and gave it back to me...im glad she did, otherwise i would have regretted giving her a dollar later...im never going there again...i wish i could give zero stars

1
★☆☆☆☆

i went to palace this afternoon...it was the worst experience of my life...the hairdresser bonita was extremely rude to both my friend and i...she doesn't even pay attention while she works on your hair...she was talking to another hairdresser and customer while she did my hair...i asked her for a certain style and what she did was totally different from what i wanted...i gave a dollar tip and she got all pissy and gave it back to me...im glad she did, otherwise i would have regretted giving her a dollar later...im never going there again...i wish i could give zero stars

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1 out of 1 people found this review helpful.

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very very poor service...certain employees have attitudes and don't even pay attention when cutting your hair...i really would not recommend this place to anyone

1
★☆☆☆☆

very very poor service...certain employees have attitudes and don't even pay attention when cutting your hair...i really would not recommend this place to anyone

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Since the new management, there have been a slew of bad comments. I went 3 weeks ago to have three inches cut off and styled. The haircutter insisted that I should only have one inch cut off since it was the summer and my hair might curl shorter. It was not styled, some mousse and that was that. I now am going back to have my hair cut and styled the way I wanted, a mere 3 weeks ago. This will be the last time I go there if my hair is not done to my satisfaction. Interestingly, I now have to pay for an additional cut and style, much sooner that I would have had to have gone if they had satisfied my original request. I will let you know how this turns out.

1
★☆☆☆☆

Since the new management, there have been a slew of bad comments. I went 3 weeks ago to have three inches cut off and styled. The haircutter insisted that I should only have one inch cut off since it was the summer and my hair might curl shorter. It was not styled, some mousse and that was that. I now am going back to have my hair cut and styled the way I wanted, a mere 3 weeks ago. This will be the last time I go there if my hair is not done to my satisfaction. Interestingly, I now have to pay for an additional cut and style, much sooner that I would have had to have gone if they had satisfied my original request. I will let you know how this turns out.

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1 out of 1 people found this review helpful.

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i think this salon is top of the line ,all the latest products and styles ,my stylist there is Joyce she really likes to make me feel beautiful with her color and cuts ,i would follow her to the end of the earth ,thanks so much you are a joy and worth waiting for, love Mrs t

5
★★★★★

i think this salon is top of the line ,all the latest products and styles ,my stylist there is Joyce she really likes to make me feel beautiful with her color and cuts ,i would follow her to the end of the earth ,thanks so much you are a joy and worth waiting for, love Mrs t

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1 out of 2 people found this review helpful.

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The only reason I go to Palace is because my great hairdresser works here. But, the owner and his/her family are rude and they have no manners. They always overbook my hairdresser, her loyal customers understand that this is not her fault. When I call to make an appointment I always confirm my date and time, but on numerous occasions when I check in at the front desk they tell me my appointment was either earlier or later, so I will have to wait. They offer no apology or explanation and have the nerve to answer the customers with an attitude. These owners are ignorant and low class, they have no management or business skills.

1
★☆☆☆☆

The only reason I go to Palace is because my great hairdresser works here. But, the owner and his/her family are rude and they have no manners. They always overbook my hairdresser, her loyal customers understand that this is not her fault. When I call to make an appointment I always confirm my date and time, but on numerous occasions when I check in at the front desk they tell me my appointment was either earlier or later, so I will have to wait. They offer no apology or explanation and have the nerve to answer the customers with an attitude. These owners are ignorant and low class, they have no management or business skills.

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3 out of 3 people found this review helpful.

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After reading all these negative reviews, I definitely have to put my two cents in. I've been to the Palace twice, once for a blowout (which was one of the best ever), and the second for my first trial for my wedding! I went to Maria C both times, and she is fantastic. I only called a day or two before, and both times they were able to squeeze me in with her. Each time I went, I was taken within two minutes and extremely happy with my results, and not to mention, with my check! They are the most reasonable hair salons and do a great job. I don't know who these people went to, but I HIGHLY recommend Maria C. Give her a try!!!!

4
★★★★☆

After reading all these negative reviews, I definitely have to put my two cents in. I've been to the Palace twice, once for a blowout (which was one of the best ever), and the second for my first trial for my wedding! I went to Maria C both times, and she is fantastic. I only called a day or two before, and both times they were able to squeeze me in with her. Each time I went, I was taken within two minutes and extremely happy with my results, and not to mention, with my check! They are the most reasonable hair salons and do a great job. I don't know who these people went to, but I HIGHLY recommend Maria C. Give her a try!!!!

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0 out of 1 people found this review helpful.

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Have been a client here for over 3 years, and will NEVER go back again. The owner is the rudest, nastiest, condescening individual I have ever met, and that is nothing compared to the HORRIBLE service the salon offers. Had an appointment 4 times w/a hairdresser there and all 4 times was booked with "A" for a fullhead of highligths. Needless to say all 4 times when I arrived for my appointment with "A", I was told she is not working today. Now why in the world would a salon owner (know it was him to took the appt since I had been a customer there) take an appointment for someone when they know they are not working????

To add insult to injury was NEVER issued an apology, was laughed at to my face when I confronted him on his shoddy business style, and this incident occurred not once but four consecutive times. Shame on me for not learning my lesson the first time the jerk tried to pull the "bait and switch" on me with a hairdresser.

A former client will do anything and everything in my power to spread the word about his shoddy, rude, disgusting business habits.

1
★☆☆☆☆

Have been a client here for over 3 years, and will NEVER go back again. The owner is the rudest, nastiest, condescening individual I have ever met, and that is nothing compared to the HORRIBLE service the salon offers. Had an appointment 4 times w/a hairdresser there and all 4 times was booked with "A" for a fullhead of highligths. Needless to say all 4 times when I arrived for my appointment with "A", I was told she is not working today. Now why in the world would a salon owner (know it was him to took the appt since I had been a customer there) take an appointment for someone when they know they are not working????

To add insult to injury was NEVER issued an apology, was laughed at to my face when I confronted him on his shoddy business style, and this incident occurred not once but four consecutive times. Shame on me for not learning my lesson the first time the jerk tried to pull the "bait and switch" on me with a hairdresser.

A former client will do anything and everything in my power to spread the word about his shoddy, rude, disgusting business habits.

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3 out of 3 people found this review helpful.

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last week i believe my sister went to palace, she has been going there for 3 years, she went to get the roots of her highlights touched up. instead they burned her scalp, and caused her scalp to have deadly scabs on her head, it actually isn't their fault they usually don't use that substance that my sister was allergic to, but she has been going there for over two years! Shouldn't they know what their customers are allergic to? i would go there but never for highlights, that just would be a real nightmare

3
★★★☆☆

last week i believe my sister went to palace, she has been going there for 3 years, she went to get the roots of her highlights touched up. instead they burned her scalp, and caused her scalp to have deadly scabs on her head, it actually isn't their fault they usually don't use that substance that my sister was allergic to, but she has been going there for over two years! Shouldn't they know what their customers are allergic to? i would go there but never for highlights, that just would be a real nightmare

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1 out of 1 people found this review helpful.

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ok.. so i go in for some highlights right? and i assume that the lady that did it for me was experienced.. i just wanted a few strands of hair highlighted... but instead, the lady that did it for me made my whole hair yellow/white... she told them that i said i wanted my hair chunky.. now i have no idea what the hell that means but she told them i said that.. she prob. said it to get out of trouble.. she had no experience whatsoever... oh.. and she pulls on your hair so much that it feels like she will tear it out of your scalp.. i think her name was Bonita.. i went back the next day and they wanted to put me with Bonita again to fix it.. i refused... so my mom complained to the owner and i got Teresa.. and she fixed it and did an excellent job... but they still charged me $16 bc i got it blow dried... its their fault for hiring someone with NO experience and wanted me to pay for Their mistakes... i went there all the time for anything but now i am going to take my business else where... DON'T GO THERE!!!!

1
★☆☆☆☆

ok.. so i go in for some highlights right? and i assume that the lady that did it for me was experienced.. i just wanted a few strands of hair highlighted... but instead, the lady that did it for me made my whole hair yellow/white... she told them that i said i wanted my hair chunky.. now i have no idea what the hell that means but she told them i said that.. she prob. said it to get out of trouble.. she had no experience whatsoever... oh.. and she pulls on your hair so much that it feels like she will tear it out of your scalp.. i think her name was Bonita.. i went back the next day and they wanted to put me with Bonita again to fix it.. i refused... so my mom complained to the owner and i got Teresa.. and she fixed it and did an excellent job... but they still charged me $16 bc i got it blow dried... its their fault for hiring someone with NO experience and wanted me to pay for Their mistakes... i went there all the time for anything but now i am going to take my business else where... DON'T GO THERE!!!!

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3 out of 3 people found this review helpful.

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Galina is very talent lady ,very polite and friendly I am very happy with my haircut ,she listen to me and did not cut much the length of my hair like all the hairdressers that I went before...My hair was so beautiful ....I cant think in go to anybody else,I just love her job...she is fantastic!!!I I recommend.The lady the does the eyebrow is also very good.Good job palace!!! I recommend all my family and friends there ,there are the best .

5
★★★★★

Galina is very talent lady ,very polite and friendly I am very happy with my haircut ,she listen to me and did not cut much the length of my hair like all the hairdressers that I went before...My hair was so beautiful ....I cant think in go to anybody else,I just love her job...she is fantastic!!!I I recommend.The lady the does the eyebrow is also very good.Good job palace!!! I recommend all my family and friends there ,there are the best .

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1 out of 2 people found this review helpful.

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I went to this salon after getting a trial at a really expensive salon in Mineola (Salon Blue). That trial was AWFUL!!! I was really scarred after that and asked another bride for help. She recommended Palace and she was right! It was great, I had Tracy and she was entertaining and talented. And not to mention quick! Great Work!

4
★★★★☆

I went to this salon after getting a trial at a really expensive salon in Mineola (Salon Blue). That trial was AWFUL!!! I was really scarred after that and asked another bride for help. She recommended Palace and she was right! It was great, I had Tracy and she was entertaining and talented. And not to mention quick! Great Work!

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1 out of 2 people found this review helpful.

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I called to let the Palace know I would be about 5 minutes late ahead of time, and when I arrived they were very uncooperative and snobby about it. I had my haircut, but they refused to blow it out because my hair is "too thick". Usually, I would fight this, but I instead agreed to just have them style my hair curly. After all, they were now 5 minutes behind schedule, and I just wasn't in the mood to argue. But, you'd think they would at least STYLE my hair....no. Instead they cut it, and wanted to send me on my way, with a wet head. There was no product in my hair or anything, they just wanted me to get up, give them their money and leave. NOOOO WAY. I said to my stylist "Excuse me, but you saw me come in. I have thick curly hair that needs product. I can't just walk out of here like this, it'll frizz up" So, he sprayed some hairspray over my wet head and expected that to be good enough. At this point it was like a joke. I give you business, and you don't give me what I specifically ask for? Especially after I compromise not to have it blown out? I was so furious by their stubborn laziness. I didn't tip him. And, I don't intend to go back to the Palace ever again. I reccommend you do the same, especially if you have curly/thick hair. They WILL give you a VERY hard time about it.

1
★☆☆☆☆

I called to let the Palace know I would be about 5 minutes late ahead of time, and when I arrived they were very uncooperative and snobby about it. I had my haircut, but they refused to blow it out because my hair is "too thick". Usually, I would fight this, but I instead agreed to just have them style my hair curly. After all, they were now 5 minutes behind schedule, and I just wasn't in the mood to argue. But, you'd think they would at least STYLE my hair....no. Instead they cut it, and wanted to send me on my way, with a wet head. There was no product in my hair or anything, they just wanted me to get up, give them their money and leave. NOOOO WAY. I said to my stylist "Excuse me, but you saw me come in. I have thick curly hair that needs product. I can't just walk out of here like this, it'll frizz up" So, he sprayed some hairspray over my wet head and expected that to be good enough. At this point it was like a joke. I give you business, and you don't give me what I specifically ask for? Especially after I compromise not to have it blown out? I was so furious by their stubborn laziness. I didn't tip him. And, I don't intend to go back to the Palace ever again. I reccommend you do the same, especially if you have curly/thick hair. They WILL give you a VERY hard time about it.

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4 out of 5 people found this review helpful.

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This chop shop is a nightmare. I think the hair dressers are working under duress. They are scared to color hair and rightfully so, I saw someone walk out with their hair fried beyond recognition. I then refrained from having my hair colored and asked for a trim of my bangs. I do NOT recommend anyone with any self respect to use this establishment. Good luck.

1
★☆☆☆☆

This chop shop is a nightmare. I think the hair dressers are working under duress. They are scared to color hair and rightfully so, I saw someone walk out with their hair fried beyond recognition. I then refrained from having my hair colored and asked for a trim of my bangs. I do NOT recommend anyone with any self respect to use this establishment. Good luck.

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4 out of 5 people found this review helpful.

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My has and scalp was a disaster and complete with blisters! They refused my respectful request of a refund of over $100. Bad business ethics and untrained hair cutters.

1
★☆☆☆☆

My has and scalp was a disaster and complete with blisters! They refused my respectful request of a refund of over $100. Bad business ethics and untrained hair cutters.

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3 out of 3 people found this review helpful.

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I had my hair done there some time ago and it was good. The girls that are there for a long time are very talented.

3
★★★☆☆

I had my hair done there some time ago and it was good. The girls that are there for a long time are very talented.

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1 out of 2 people found this review helpful.

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I went this salon for the first time a few weeks ago. I arrived to the salon at 8:15 am to have my hair styled only for a wedding at 11:00 am. The girl that took care of me was Cindy. I should of known that she didn't know what she was doing just by looking at her..she looked so sloppy like she just rolled out of bed and didn't wash her face. She had such a nasty attitude, and complaining that my hair was too thick!! hello people would kill for thick hair, yet she didn't like it because that meant she had to work!! The owner stepped in the fat blond one and decided to help this girl along, also mind you with a verrry nasty attitude..Who ever said that this salon is great is writing their own reviews. I was so upset that they insulted me that I was in tears. They don't know how to style hair or be kind to their clients. As I was leaving the salon an older woman approached me saying that she experienced the same exact thing..Nasty very over priced! I told all my friends and all the pta Mom's to stay clear of these inexperienced people. By the way they made me look ridiculous, you would never know that I had my hair done by supposedly "professionals"

PROS: absolutely nothing
CONS: everything

1
★☆☆☆☆

I went this salon for the first time a few weeks ago. I arrived to the salon at 8:15 am to have my hair styled only for a wedding at 11:00 am. The girl that took care of me was Cindy. I should of known that she didn't know what she was doing just by looking at her..she looked so sloppy like she just rolled out of bed and didn't wash her face. She had such a nasty attitude, and complaining that my hair was too thick!! hello people would kill for thick hair, yet she didn't like it because that meant she had to work!! The owner stepped in the fat blond one and decided to help this girl along, also mind you with a verrry nasty attitude..Who ever said that this salon is great is writing their own reviews. I was so upset that they insulted me that I was in tears. They don't know how to style hair or be kind to their clients. As I was leaving the salon an older woman approached me saying that she experienced the same exact thing..Nasty very over priced! I told all my friends and all the pta Mom's to stay clear of these inexperienced people. By the way they made me look ridiculous, you would never know that I had my hair done by supposedly "professionals"

PROS: absolutely nothing
CONS: everything

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2 out of 5 people found this review helpful.

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I've gotten my hair cut by a few people here and always had a good job done! Can give some reccomendations on which stylists are good. I've yet to have one that I'm not happy with. They're also quick about cutting your hair. I've been to a few places where the stylist is to busy talking that she takes forever. Here they are friendly, do a good job and yet are quick!

4
★★★★☆

I've gotten my hair cut by a few people here and always had a good job done! Can give some reccomendations on which stylists are good. I've yet to have one that I'm not happy with. They're also quick about cutting your hair. I've been to a few places where the stylist is to busy talking that she takes forever. Here they are friendly, do a good job and yet are quick!

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1 out of 3 people found this review helpful.

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    A Cut Above
    5% ★★★★★ 2 reviews
    0.72 mi
  5. 5
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    4% ★★★★☆ 1 review
    0.74 mi