Carubba Collision Inc

★★★☆☆
  • 3820 Union Rd

    Cheektowaga, NY 14225

    Map & Directions
  • 716-683-2000

About Carubba Collision Inc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
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I got rear-ended.... took car to carrubba, they returned my car, and I started having problems, with dead battery that I never had before, I took it back four times ! They kept telling me nothing was wrong, and trying to say if something is wrong its probbaly not from accident, I had to call mutiple other car companies and run all over town, finally found answer in my owners manual! Showed them in black and white the trunk circut for my alarm was not fixed, and it was tripping my car alarm and cutiing off battery , they didn't even applogize about turning me away 4 Times saying nothing was wrong, now they have my car and owners manual and are replacing the circut. I don't know anything about cars and I figured this out on my own thru google and phone calls, bottom line carubba dosent know what they are doing and a determined woman with a cell phone and google figured it out !

1
★☆☆☆☆

I got rear-ended.... took car to carrubba, they returned my car, and I started having problems, with dead battery that I never had before, I took it back four times ! They kept telling me nothing was wrong, and trying to say if something is wrong its probbaly not from accident, I had to call mutiple other car companies and run all over town, finally found answer in my owners manual! Showed them in black and white the trunk circut for my alarm was not fixed, and it was tripping my car alarm and cutiing off battery , they didn't even applogize about turning me away 4 Times saying nothing was wrong, now they have my car and owners manual and are replacing the circut. I don't know anything about cars and I figured this out on my own thru google and phone calls, bottom line carubba dosent know what they are doing and a determined woman with a cell phone and google figured it out !

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This place is an absolute joke !! They will make promises, lie to you, give you the runaround, and never apologize or offer any concessions whatsoever for not meeting their obligations. They have the worst employees and the most horrific customer service I have ever encountered. This inept business cost me hundreds of dollars above the estimate, runined a weekend with my kids due to my vehicle not being ready, and yelled at my wife over the phone. Please, please do not ever use Carubba collision under any means. You will be very sorry and this is 100% honest ! This was the West Seneca location.

1
★☆☆☆☆

This place is an absolute joke !! They will make promises, lie to you, give you the runaround, and never apologize or offer any concessions whatsoever for not meeting their obligations. They have the worst employees and the most horrific customer service I have ever encountered. This inept business cost me hundreds of dollars above the estimate, runined a weekend with my kids due to my vehicle not being ready, and yelled at my wife over the phone. Please, please do not ever use Carubba collision under any means. You will be very sorry and this is 100% honest ! This was the West Seneca location.

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I dropped off my car this past Monday morning and picked it up Friday afternoon. My car was backed into by my neighbor and I went through their insurance carrier. The estimate was done at a different shop and was estimated at 3 days. It turned into 5 days at Carubba because once the damaged fender was taken off they had to order an additional part that was broken.

They kept me very well informed and called almost everyday to tell me what the status of the repairs were. They arranged for all extras with the insurance company and the rental vehicle and everything went smoothly with no problems. The car looked excellent, even better than before it got hit because they cleaned it up in the detail department. I would definitely recommend them.

EDIT: This review was meant for the Delaware Ave shop.

5
★★★★★

I dropped off my car this past Monday morning and picked it up Friday afternoon. My car was backed into by my neighbor and I went through their insurance carrier. The estimate was done at a different shop and was estimated at 3 days. It turned into 5 days at Carubba because once the damaged fender was taken off they had to order an additional part that was broken.

They kept me very well informed and called almost everyday to tell me what the status of the repairs were. They arranged for all extras with the insurance company and the rental vehicle and everything went smoothly with no problems. The car looked excellent, even better than before it got hit because they cleaned it up in the detail department. I would definitely recommend them.

EDIT: This review was meant for the Delaware Ave shop.

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Carubba was very quick to give me an estimate and get my car in. However what they told me was going to be a 3 to 4 day job turned in to 7 days which is incredibly inconvenient when you are planning to have your vehicle returned on the date they tell you. The loaner appears to be a good setup until you realize you should pay for the insurance if you are going to be driving it for more than a couple days which ends up costing almost $100 dollars.

1
★☆☆☆☆

Carubba was very quick to give me an estimate and get my car in. However what they told me was going to be a 3 to 4 day job turned in to 7 days which is incredibly inconvenient when you are planning to have your vehicle returned on the date they tell you. The loaner appears to be a good setup until you realize you should pay for the insurance if you are going to be driving it for more than a couple days which ends up costing almost $100 dollars.

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I loved the website with progress updates. Arranged for a rental while my car was being repaired. Watch that they charge for the correct deductable though. They tried to overcharge me by $250 twice and I had to insist they were wrong. Parking is good and it's easy to find.

5
★★★★★

I loved the website with progress updates. Arranged for a rental while my car was being repaired. Watch that they charge for the correct deductable though. They tried to overcharge me by $250 twice and I had to insist they were wrong. Parking is good and it's easy to find.

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I had a few dents on my car that needed to be fixed. I decided to try carubba collision and I am very satisfied. The car looks like new, you cant even tell where the dents were! I would recommend this place for anyone that has a dent (or two) in their car! Very good service. The price is a good deal too, not too expensive at all.

4
★★★★☆

I had a few dents on my car that needed to be fixed. I decided to try carubba collision and I am very satisfied. The car looks like new, you cant even tell where the dents were! I would recommend this place for anyone that has a dent (or two) in their car! Very good service. The price is a good deal too, not too expensive at all.

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I went to Carubba Collision a few years back after an accident. They were quick to give me an estimate and schedule service for my vehicle. Once I dropped the vehicle off it did not take any time at all. THey worked great with my insurance company. The car looked better than before the accident because of the quality workmanship they are famous for. Their staff is highly trained and very friendly.

5
★★★★★

I went to Carubba Collision a few years back after an accident. They were quick to give me an estimate and schedule service for my vehicle. Once I dropped the vehicle off it did not take any time at all. THey worked great with my insurance company. The car looked better than before the accident because of the quality workmanship they are famous for. Their staff is highly trained and very friendly.

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These guys are the best in the area at fixing your dents. They have been around forever and they're not just famous for their carubba collision of the sabres game but great automobile work too. I had some work done on my car hood and was pleased with the results.

5
★★★★★

These guys are the best in the area at fixing your dents. They have been around forever and they're not just famous for their carubba collision of the sabres game but great automobile work too. I had some work done on my car hood and was pleased with the results.

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