Steven's Heritage Furniture

★★★☆☆
  • 2085 Dryden Rd

    Freeville, NY 13068

    Map & Directions
  • 607-844-4525

About Steven's Heritage Furniture

Hours
Sun 12pm-5pm, Mon-Wed 9:30am-5:30pm, Fri 9:30am-5:30pm, Thu 9:30am-7pm, Sat 9:30am-5pm

Home & Garden

Home & Garden
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My husband and I went to Steven's Heritage Furniture store looking for family room furniture. We were very impressed with Anita's professionalism and were never pressed to buy anything. She was very helpful and honest. We would not hesitate to buy anything from this store again. Very happy with our purchase.

5
★★★★★

My husband and I went to Steven's Heritage Furniture store looking for family room furniture. We were very impressed with Anita's professionalism and were never pressed to buy anything. She was very helpful and honest. We would not hesitate to buy anything from this store again. Very happy with our purchase.

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The old woman here is a total clam! We went in looking for a 1.5 chair with our two kids, 4 and 7. Our kids were very well behaved, and like us, wanted to sit on and check out the furniture. They did so respectfully, but were chided by this bit*h for trying to get out of a recliner while it was in the reclining position and SHE ROLLED HER EYES at my daughter! The place also reeks of cigarette smoke so I wouldn't be surprised if the furniture in the "gallery" has absorbed some of the stench, as well. When my wife mentioned we looked at and like a piece of Ashley furniture, she told her that we should stay away from that brand. Not coincidentally, this place doesn't sell any Ashley brand items. We will take our $900 elsewhere and spend it where we and our family are treated respectfully

1
★☆☆☆☆

The old woman here is a total clam! We went in looking for a 1.5 chair with our two kids, 4 and 7. Our kids were very well behaved, and like us, wanted to sit on and check out the furniture. They did so respectfully, but were chided by this bit*h for trying to get out of a recliner while it was in the reclining position and SHE ROLLED HER EYES at my daughter! The place also reeks of cigarette smoke so I wouldn't be surprised if the furniture in the "gallery" has absorbed some of the stench, as well. When my wife mentioned we looked at and like a piece of Ashley furniture, she told her that we should stay away from that brand. Not coincidentally, this place doesn't sell any Ashley brand items. We will take our $900 elsewhere and spend it where we and our family are treated respectfully

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The old woman here is a total clam! We went in looking for a 1.5 chair with our two kids, 4 and 7. Our kids were very well behaved, and like us, wanted to sit on and check out the furniture. They did so respectfully, but were chided by this bit*h for trying to get out of a recliner while it was in the reclining position and SHE ROLLED HER EYES at my daughter! The place also reeks of cigarette smoke so I wouldn't be surprised if the furniture in the "gallery" has absorbed some of the stench, as well. When my wife mentioned we looked at and like a piece of Ashley furniture, she told her that we should stay away from that brand. Not coincidentally, this place doesn't sell any Ashley brand items. We will take our $900 elsewhere and spend it where we and our family are treated respectfully

0
★☆☆☆☆

The old woman here is a total clam! We went in looking for a 1.5 chair with our two kids, 4 and 7. Our kids were very well behaved, and like us, wanted to sit on and check out the furniture. They did so respectfully, but were chided by this bit*h for trying to get out of a recliner while it was in the reclining position and SHE ROLLED HER EYES at my daughter! The place also reeks of cigarette smoke so I wouldn't be surprised if the furniture in the "gallery" has absorbed some of the stench, as well. When my wife mentioned we looked at and like a piece of Ashley furniture, she told her that we should stay away from that brand. Not coincidentally, this place doesn't sell any Ashley brand items. We will take our $900 elsewhere and spend it where we and our family are treated respectfully

Pros: none

Cons: Many-see below

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It is run by a family - Tony is second generation. He and his mom are friendly and patient. We bought a sofa from them several years ago and just this summer when we wanted to purchase some chairs for our family room, we wanted to use them again. They had records of the fabric and sofa style from last time. Very good business people. We went back several times trying to look at different fabrics. Each time we went back we were greeted warmly and we never felt rushed to make a decision. They even studied our room layout and recommended a floor plan. Steven's is trustworthy, knowledgeable and reliable. And to top it all off they are a local family, not a chain store. I definitely recommend them! Kathy, Biil too.

5
★★★★★

It is run by a family - Tony is second generation. He and his mom are friendly and patient. We bought a sofa from them several years ago and just this summer when we wanted to purchase some chairs for our family room, we wanted to use them again. They had records of the fabric and sofa style from last time. Very good business people. We went back several times trying to look at different fabrics. Each time we went back we were greeted warmly and we never felt rushed to make a decision. They even studied our room layout and recommended a floor plan. Steven's is trustworthy, knowledgeable and reliable. And to top it all off they are a local family, not a chain store. I definitely recommend them! Kathy, Biil too.

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It's been about two or three years since we used them, but they were great. Used runners, padded the furniture, and made it worth the endeavor & cost.

At the time, they offered a credit card of some sort that had (again, at the time) a special offer on it. I don't know if they still go that route with all the economic troubles, but it worked well for us since we kept well within the introductory offer parameters.

The whole process was very professional. It was refreshing to go into a nice furniture on my day off and still get service despite being dressed in sweats. They didn't act like my husband and I were second-class citizens because we weren't dressed to the nines.

We are totally happy with the Marakesh desk, although my husband eventually came to think that the stately office desk he chose is to big for laptop computing. That's not Steven's Furniture's fault, though. :)

The delivery was especially impressive. They used runners and furniture pads to ensure neither our home nor the furniture was damaged during the process.

5
★★★★★

It's been about two or three years since we used them, but they were great. Used runners, padded the furniture, and made it worth the endeavor & cost.

At the time, they offered a credit card of some sort that had (again, at the time) a special offer on it. I don't know if they still go that route with all the economic troubles, but it worked well for us since we kept well within the introductory offer parameters.

The whole process was very professional. It was refreshing to go into a nice furniture on my day off and still get service despite being dressed in sweats. They didn't act like my husband and I were second-class citizens because we weren't dressed to the nines.

We are totally happy with the Marakesh desk, although my husband eventually came to think that the stately office desk he chose is to big for laptop computing. That's not Steven's Furniture's fault, though. :)

The delivery was especially impressive. They used runners and furniture pads to ensure neither our home nor the furniture was damaged during the process.

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We bought mattresses that collapsed after 2 months of our 7 and 11 year olds sleeping on them. We have been waiting for a month for the store to sort this issue out with the manufacturer. We have asked for new mattresses from another maker, but have been refused. Customer service is very poor at this store and the store itself is old and smells like mold.

1
★☆☆☆☆

We bought mattresses that collapsed after 2 months of our 7 and 11 year olds sleeping on them. We have been waiting for a month for the store to sort this issue out with the manufacturer. We have asked for new mattresses from another maker, but have been refused. Customer service is very poor at this store and the store itself is old and smells like mold.

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I love this place. I got the right service at the right price. a no hassle delivery, I would go back for any room in my house! Thanks for making my re design so easy. you guys are the best!

5
★★★★★

I love this place. I got the right service at the right price. a no hassle delivery, I would go back for any room in my house! Thanks for making my re design so easy. you guys are the best!

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