Rullo Agency Inc

★★★★☆
  • 1128 Troy Schenectady Rd

    Latham, NY 12110

    Map & Directions
  • 518-782-7146

About Rullo Agency Inc

Details
Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Insurance

Insurance
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I know! Ashley is amazing! I added a car on to my policy and my rate went way up. ...and the same day I got my bill showing that... I also had an email from Ashley saying to contact her because she had shopped my policy and found me a

3
★★★★★

I know! Ashley is amazing! I added a car on to my policy and my rate went way up. ...and the same day I got my bill showing that... I also had an email from Ashley saying to contact her because she had shopped my policy and found me a

.

I have been with RULLO for almost 10 years... and recently I was having problems with my insurance so I went there... thinking that I was going to have to deal with the moody blonde or the disorganized guy in the back... but to my PLEASANT

3
★★★★★

I have been with RULLO for almost 10 years... and recently I was having problems with my insurance so I went there... thinking that I was going to have to deal with the moody blonde or the disorganized guy in the back... but to my PLEASANT

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I would just like to say, I have been a customer of Rullo for many years. And yeah I've had some problems with the Rullo Agency in the past... but recently (within the past yr) Rullo has hired some new staff who are wonderful and very

3
★★★★★

I would just like to say, I have been a customer of Rullo for many years. And yeah I've had some problems with the Rullo Agency in the past... but recently (within the past yr) Rullo has hired some new staff who are wonderful and very

.

Clearly this guy caters to the "pay with cash, no bank account, questionable history, poor driving record, just got out of jail, etc" crowd. I am not one of them. he can't/won't email anything. his "receptionist" looks like she just got

3
★★★★★

Clearly this guy caters to the "pay with cash, no bank account, questionable history, poor driving record, just got out of jail, etc" crowd. I am not one of them. he can't/won't email anything. his "receptionist" looks like she just got

.

The price for insurance simply can't be beat. I have has some trouble where 1) I have submitted the bill and it was never paid and 2) I signed up for autopayment and it never took.
However, when I can I get a human being within 15 seconds and they try to answer my questions. When I stop down unannounced, there was someone there right away to help me. I'll take a few mistakes here and there rather than sitting on hold for 15 minutes with one of the megacorps.

2
★★★★☆

The price for insurance simply can't be beat. I have has some trouble where 1) I have submitted the bill and it was never paid and 2) I signed up for autopayment and it never took.
However, when I can I get a human being within 15 seconds and they try to answer my questions. When I stop down unannounced, there was someone there right away to help me. I'll take a few mistakes here and there rather than sitting on hold for 15 minutes with one of the megacorps.

.

I called this guy to get some information to submit a claim on one of his policy holders that rear-ended my vehicle. All he would do is rudely tell me how he cannot give me any information. I was looking for the number of the insurance company, MIC Property and Casualty, that issued the policy, that's all. I can understand he would not give me any info on the policy holder for privacy reasons. I was not looking for that, since I had all of the other guy's info from the police report. Totally obnoxious. BTW, MIC was really great on the phone when I did get a hold of them.

0
★☆☆☆☆

I called this guy to get some information to submit a claim on one of his policy holders that rear-ended my vehicle. All he would do is rudely tell me how he cannot give me any information. I was looking for the number of the insurance company, MIC Property and Casualty, that issued the policy, that's all. I can understand he would not give me any info on the policy holder for privacy reasons. I was not looking for that, since I had all of the other guy's info from the police report. Totally obnoxious. BTW, MIC was really great on the phone when I did get a hold of them.

Pros: None found, not sure there are any

Cons: Rude and un-helpful

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I have been with this Agency since moving here from Canada in 1994. He was the only one who knew how to transfer a vehicle from Canada to the States. He got my husband out of Assigned Risk at the time, stating correctly that he never should have been in that program. He has consistantly found us great home/car insurance and his staff, especially Mike Miller is attentive, polite, efficient and effective.

Call them for a quote, I gurantee you, it will be less than what you are paying now!

2
★★★★★

I have been with this Agency since moving here from Canada in 1994. He was the only one who knew how to transfer a vehicle from Canada to the States. He got my husband out of Assigned Risk at the time, stating correctly that he never should have been in that program. He has consistantly found us great home/car insurance and his staff, especially Mike Miller is attentive, polite, efficient and effective.

Call them for a quote, I gurantee you, it will be less than what you are paying now!

.

Mike Rullo is amazing! I called 20+ agencys before I was reffered to him. Not only did I save HUNDREDS of dollars for a six month premium I also have been treated with the best service any one could expect!! Thank you mike and every one else in your office!!

2
★★★★★

Mike Rullo is amazing! I called 20+ agencys before I was reffered to him. Not only did I save HUNDREDS of dollars for a six month premium I also have been treated with the best service any one could expect!! Thank you mike and every one else in your office!!

Pros: Save $$$$$ fast service same day.

Cons: none

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Will not return calls,several mistakes on my policy.Had to beg for insurance cards. Never ready when you go to pick up,rude help.Do yourself a favor AVOID!!!!!

0
★☆☆☆☆

Will not return calls,several mistakes on my policy.Had to beg for insurance cards. Never ready when you go to pick up,rude help.Do yourself a favor AVOID!!!!!

Pros: None

Cons: He should be in jail for stealing premiums

 

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