Flowers In The Park

★★★☆☆
  • 6163 W Quaker St

    Orchard Park, NY 14127

    Map & Directions
  • 716-667-1716

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My wife and I are from Florida. We ordered the item titled "Popcorn Break" for my sister in law who is 13 years old, for her birthday. Intially, we called on a day that the woman was "too busy" and she told us that she couldn't deliver the product. Therefore, we called two days later and suddenly, the delivery charge had jumped by more than twice the initial amount. She said that in the two days since we had spoken to her, they moved into a new building and she DID NOT credit us the initial delivery price even though we had attempted to order a product when the price was much lower. We went ahead and ordered the item and had the it delivered to her school (Orchard Park Middle School). The item was absolutely nothing like it was pictured. It included the Movie Dr. Dolittle (which came out in 1998), and the decorative red confetti paper shown in the picture turned out to be brown ripped-up paper towels. We contacted the owner and she was extremely rude. She laughed several times and even hung up on us. Eventually, she agreed to refund the money, but did not once apologize. We waited 8 business days and after no refund was issued, we contacted the store again. The owner simply told us that "after further review" she decided against refunding the money because ONLY a FEW of the items were "messed up" in the basket. The owner was very rude and blamed Orchard Park Middle School for "messing up her basket". She also said, "the employees there are always mean to me" (referring to Orchard Park Middle School employees). She also hung up the phone on us again. All in all, the owner beat us. She kept our money and there isn't a thing we can do about it. It's the holidays and the extra money we deserved back could have gone a long way. We just hope that no one else wastes their money on something as awful as we did. This is absolutely no way to run a business!

1
★☆☆☆☆

My wife and I are from Florida. We ordered the item titled "Popcorn Break" for my sister in law who is 13 years old, for her birthday. Intially, we called on a day that the woman was "too busy" and she told us that she couldn't deliver the product. Therefore, we called two days later and suddenly, the delivery charge had jumped by more than twice the initial amount. She said that in the two days since we had spoken to her, they moved into a new building and she DID NOT credit us the initial delivery price even though we had attempted to order a product when the price was much lower. We went ahead and ordered the item and had the it delivered to her school (Orchard Park Middle School). The item was absolutely nothing like it was pictured. It included the Movie Dr. Dolittle (which came out in 1998), and the decorative red confetti paper shown in the picture turned out to be brown ripped-up paper towels. We contacted the owner and she was extremely rude. She laughed several times and even hung up on us. Eventually, she agreed to refund the money, but did not once apologize. We waited 8 business days and after no refund was issued, we contacted the store again. The owner simply told us that "after further review" she decided against refunding the money because ONLY a FEW of the items were "messed up" in the basket. The owner was very rude and blamed Orchard Park Middle School for "messing up her basket". She also said, "the employees there are always mean to me" (referring to Orchard Park Middle School employees). She also hung up the phone on us again. All in all, the owner beat us. She kept our money and there isn't a thing we can do about it. It's the holidays and the extra money we deserved back could have gone a long way. We just hope that no one else wastes their money on something as awful as we did. This is absolutely no way to run a business!

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I used Flowers in the Park for my father's funeral and was very pleased with the arrangements and the cost of the flowers. When my mom passed I went back to them and ordered flowers for her funeral. I again was pleased with the arrangements and cost. Great place to purchase flowers and prices are very reasonable.

4
★★★★☆

I used Flowers in the Park for my father's funeral and was very pleased with the arrangements and the cost of the flowers. When my mom passed I went back to them and ordered flowers for her funeral. I again was pleased with the arrangements and cost. Great place to purchase flowers and prices are very reasonable.

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