Fara Bridal Shop

★★★★☆

About Fara Bridal Shop

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I received wonderful and attentive service from all the employees at Fara Bridal. I was very happy and had a great visit. The attendant made some suggestions based on what I was already looking at. They were very nice as well. I ended up

3
★★★★★

I received wonderful and attentive service from all the employees at Fara Bridal. I was very happy and had a great visit. The attendant made some suggestions based on what I was already looking at. They were very nice as well. I ended up

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I have spent a great deal of time recently with the upcoming wedding and Fara has been a blessing. I found this place through a girlfriend because I thought I had been to every bridal shop around. She knew about it and took me there. I was very pleased to see many nice dresses and some that I just couldnt wait to try on. I ended up using them for the dress and was well taken care of and pleased with the gown.

5
★★★★★

I have spent a great deal of time recently with the upcoming wedding and Fara has been a blessing. I found this place through a girlfriend because I thought I had been to every bridal shop around. She knew about it and took me there. I was very pleased to see many nice dresses and some that I just couldnt wait to try on. I ended up using them for the dress and was well taken care of and pleased with the gown.

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.

Every facet of our visit here was exquisite. we were well taken care of and the selection was wonderful. They had a bunch of dresses I liked.

3
★★★★★

Every facet of our visit here was exquisite. we were well taken care of and the selection was wonderful. They had a bunch of dresses I liked.

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I came in and was greeted immediately. The service was very top notch and I felt well taken care of. The selection was great I just wish they had something that was great for me.

4
★★★★☆

I came in and was greeted immediately. The service was very top notch and I felt well taken care of. The selection was great I just wish they had something that was great for me.

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This is one of the good shops I came across during my recent search for the perfect dress. They have a great customer ethic that made me feel very at home.

3
★★★★★

This is one of the good shops I came across during my recent search for the perfect dress. They have a great customer ethic that made me feel very at home.

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My fiance asked me to write about the good experience she had at Fara Bridal. She said she was very happy with all of the service and the arrangements and alterations that were made for here.

3
★★★★★

My fiance asked me to write about the good experience she had at Fara Bridal. She said she was very happy with all of the service and the arrangements and alterations that were made for here.

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There was no pressure to purchase my bridesmaid dresses when I went to see what they had. Everyone I had spoken to was nice and willing to help but also backed off when I needed time to myself to make a decision. I appreciate their subtle

3
★★★★★

There was no pressure to purchase my bridesmaid dresses when I went to see what they had. Everyone I had spoken to was nice and willing to help but also backed off when I needed time to myself to make a decision. I appreciate their subtle

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This is a wonderful shop with plenty to choose from. Ive been in a few times to get different things changed and taken care of. They are very accommodating and helpful.

3
★★★★★

This is a wonderful shop with plenty to choose from. Ive been in a few times to get different things changed and taken care of. They are very accommodating and helpful.

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Cynthia and the others I dealt with were always kind! From the 1st day that I had an appointment all the way to the end when the dress was ready to be picked up, I received great service - and I love love love my dress too!

5
★★★★★

Cynthia and the others I dealt with were always kind! From the 1st day that I had an appointment all the way to the end when the dress was ready to be picked up, I received great service - and I love love love my dress too!

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.

Cynthia and the others I dealt with were always kind! From the 1st day that I had an appointment all the way to the end when the dress was ready to be picked up, I received great service - and I love love love my dress too!

3
★★★★★

Cynthia and the others I dealt with were always kind! From the 1st day that I had an appointment all the way to the end when the dress was ready to be picked up, I received great service - and I love love love my dress too!

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I have been a bridesmaid several times, and most recently the bride purchased the bridesmaid dresses at Fara Bridal. Everything was great and the dress was beautiful. When my special day comes, Fara's will be on the top of the shopping

3
★★★★★

I have been a bridesmaid several times, and most recently the bride purchased the bridesmaid dresses at Fara Bridal. Everything was great and the dress was beautiful. When my special day comes, Fara's will be on the top of the shopping

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10 stars if I could give it!!! Everything about this place is more than I could have asked for. From the mercahndise selection to the customer service I was very pleased with my entire shopping experience!

5
★★★★★

10 stars if I could give it!!! Everything about this place is more than I could have asked for. From the mercahndise selection to the customer service I was very pleased with my entire shopping experience!

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.

10 stars if I could give it!!! Everything about this place is more than I could have asked for. From the mercahndise selection to the customer service I was very pleased with my entire shopping experience!

3
★★★★★

10 stars if I could give it!!! Everything about this place is more than I could have asked for. From the mercahndise selection to the customer service I was very pleased with my entire shopping experience!

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I love this place! I cannot say anything bad about Fara Bridal Shoppe. The woman that helped me was great and I love my dress. I will shop here again and bring all of my girlfriends!

5
★★★★★

I love this place! I cannot say anything bad about Fara Bridal Shoppe. The woman that helped me was great and I love my dress. I will shop here again and bring all of my girlfriends!

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I love this place! I cannot say anything bad about Fara Bridal Shoppe. The woman that helped me was great and I love my dress. I will shop here again and bring all of my girlfriends!

3
★★★★★

I love this place! I cannot say anything bad about Fara Bridal Shoppe. The woman that helped me was great and I love my dress. I will shop here again and bring all of my girlfriends!

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I had so many things going on right before my wedding and Fara Bridal Shoppe was very considerate of my time. They had my dress in, altered and on time with no problems what so ever. All my bride??s maids are going here and will be for their weddings.

5
★★★★★

I had so many things going on right before my wedding and Fara Bridal Shoppe was very considerate of my time. They had my dress in, altered and on time with no problems what so ever. All my bride??s maids are going here and will be for their weddings.

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.

I had so many things going on right before my wedding and Fara Bridal Shoppe was very considerate of my time. They had my dress in, altered and on time with no problems what so ever. All my brides maids are going here and will be for

3
★★★★★

I had so many things going on right before my wedding and Fara Bridal Shoppe was very considerate of my time. They had my dress in, altered and on time with no problems what so ever. All my brides maids are going here and will be for

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I had a great time shopping at this place! Not only did the great selection help keep my mood positive while shopping, but the employees were very helpful and kind. They gave honest feedback to me about dresses that didn't look so great on me, and it was just what I needed. I was able to find the perfect dress for myself!

5
★★★★★

I had a great time shopping at this place! Not only did the great selection help keep my mood positive while shopping, but the employees were very helpful and kind. They gave honest feedback to me about dresses that didn't look so great on me, and it was just what I needed. I was able to find the perfect dress for myself!

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.

I had a great time shopping at this place! Not only did the great selection help keep my mood positive while shopping, but the employees were very helpful and kind. They gave honest feedback to me about dresses that didn't look so great

3
★★★★★

I had a great time shopping at this place! Not only did the great selection help keep my mood positive while shopping, but the employees were very helpful and kind. They gave honest feedback to me about dresses that didn't look so great

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Fara came through for me! I was ready to go bridezilla when my maid of honor ordered the wrong veil and trane for my dress. Fara caught the mistake and now my maid of honor and I are still friends, thanks again!

5
★★★★★

Fara came through for me! I was ready to go bridezilla when my maid of honor ordered the wrong veil and trane for my dress. Fara caught the mistake and now my maid of honor and I are still friends, thanks again!

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.

Fara came through for me! I was ready to go bridezilla when my maid of honor ordered the wrong veil and trane for my dress. Fara caught the mistake and now my maid of honor and I are still friends, thanks again!

3
★★★★★

Fara came through for me! I was ready to go bridezilla when my maid of honor ordered the wrong veil and trane for my dress. Fara caught the mistake and now my maid of honor and I are still friends, thanks again!

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Great selection of dresses, and the staff was wonderful. My wife had such a great experience with Fara??s Bridal Shoppe that she has already recommended the business to several of her friends. So far, they have all been satisfied too! Thank you Fara Bridal Shoppe, for making my wife happy on her special day.

5
★★★★★

Great selection of dresses, and the staff was wonderful. My wife had such a great experience with Fara??s Bridal Shoppe that she has already recommended the business to several of her friends. So far, they have all been satisfied too! Thank you Fara Bridal Shoppe, for making my wife happy on her special day.

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.

Great selection of dresses, and the staff was wonderful. My wife had such a great experience with Faras Bridal Shoppe that she has already recommended the business to several of her friends. So far, they have all been satisfied too! Thank

3
★★★★★

Great selection of dresses, and the staff was wonderful. My wife had such a great experience with Faras Bridal Shoppe that she has already recommended the business to several of her friends. So far, they have all been satisfied too! Thank

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My experience with the employees of Fara Bridal Shop has been most negative. When told my bridesmaid's dress would be in the second week of September, with the wedding only one month away, I was a little concerned. Cynthia's nochalant attitude made me feel a little calmer, but just this time. After I called to check in on the status of the dresses that were ordered in JUNE, she informed me that the company was shipping them on the 23rd of September which would bring their estimated date of arrival to September 28th. I had to call to find out the location of these dresses. Someone finally got back to me and let me know that I could pick up the dresses the following Saturday leaving three weeks until my cousin's wedding. Saturday came along and there were no dresses. APPARENTLY, they were en route with UPS but couldn't be tracked even though an employee said "they're on the truck." NO ONE called to inform us that the dresses weren't there. Monday came and there was no answer on the phone ALL DAY. I showed up and no dresses once again. Tuesday came, and the dresses were finally in. When asked if we could possibly get a discount for the inconvenience this has caused, Cynthia responded with an unprofessional and plain rude tone. It is a disgrace that such a person is working in a business such as this one. And it's not our problem if YOU, the owner, had to pay extra to get the shipment here in a timely fashion which it was clearly not. NOT MY PROBLEM, YOU DEAL WITH THE COMPANY, NOT I! That's the business you signed up for. All in all, I WOULD NOT RECOMMEND THIS PLACE TO ANYONE!

1
★☆☆☆☆

My experience with the employees of Fara Bridal Shop has been most negative. When told my bridesmaid's dress would be in the second week of September, with the wedding only one month away, I was a little concerned. Cynthia's nochalant attitude made me feel a little calmer, but just this time. After I called to check in on the status of the dresses that were ordered in JUNE, she informed me that the company was shipping them on the 23rd of September which would bring their estimated date of arrival to September 28th. I had to call to find out the location of these dresses. Someone finally got back to me and let me know that I could pick up the dresses the following Saturday leaving three weeks until my cousin's wedding. Saturday came along and there were no dresses. APPARENTLY, they were en route with UPS but couldn't be tracked even though an employee said "they're on the truck." NO ONE called to inform us that the dresses weren't there. Monday came and there was no answer on the phone ALL DAY. I showed up and no dresses once again. Tuesday came, and the dresses were finally in. When asked if we could possibly get a discount for the inconvenience this has caused, Cynthia responded with an unprofessional and plain rude tone. It is a disgrace that such a person is working in a business such as this one. And it's not our problem if YOU, the owner, had to pay extra to get the shipment here in a timely fashion which it was clearly not. NOT MY PROBLEM, YOU DEAL WITH THE COMPANY, NOT I! That's the business you signed up for. All in all, I WOULD NOT RECOMMEND THIS PLACE TO ANYONE!

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I went to galleria bridal in the mall and the same woman who owed fara owes this store..she did not remember me and when she bulk me out of 246.00 over a bridesmaids for a friends wedding.that I could not wear because it was ordered to small and fell apart when I took it to my cleaners to fix. The dresses there are cheap and I would never buy anything again from this crappy scammer shop owner.

1
★☆☆☆☆

I went to galleria bridal in the mall and the same woman who owed fara owes this store..she did not remember me and when she bulk me out of 246.00 over a bridesmaids for a friends wedding.that I could not wear because it was ordered to small and fell apart when I took it to my cleaners to fix. The dresses there are cheap and I would never buy anything again from this crappy scammer shop owner.

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.

The worst of the them all, I left a deposit for a bridesmaids dress here because no one esle carried the deisgner but them. When I went to check on the dress they moved and never called or mailed me, I called every number and no one ever anwers the phone. I finally found them at the mall and they told me they have no record of the order.

1
★☆☆☆☆

The worst of the them all, I left a deposit for a bridesmaids dress here because no one esle carried the deisgner but them. When I went to check on the dress they moved and never called or mailed me, I called every number and no one ever anwers the phone. I finally found them at the mall and they told me they have no record of the order.

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.

I purchase a wedding dress may 1 2010..for a wedding september of the same year. I put gown 85 percent of my money down, went to make another payment and realized they moved out of 2 locations taking my money and leaving me with no dress for my wedding which is less than 1 month away. I called all numbersa and all calls get forward to a cell phone who voice mail is full. I am heart broke and upset that these people esma harvey owner of fara bridal took advantage of me. I have since then exhausted every possible way to find them or get my money back. I need cynthias last name or any info... please help me... I am desperate to take them to court.. don't ever do business with these people ever...

Heart broken bride.... ;(

1
★☆☆☆☆

I purchase a wedding dress may 1 2010..for a wedding september of the same year. I put gown 85 percent of my money down, went to make another payment and realized they moved out of 2 locations taking my money and leaving me with no dress for my wedding which is less than 1 month away. I called all numbersa and all calls get forward to a cell phone who voice mail is full. I am heart broke and upset that these people esma harvey owner of fara bridal took advantage of me. I have since then exhausted every possible way to find them or get my money back. I need cynthias last name or any info... please help me... I am desperate to take them to court.. don't ever do business with these people ever...

Heart broken bride.... ;(

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The only negative part of my wedding planning. I was involved in the craziness of last summer where the store was closed one day, open the next, flooded or something the next. My phone calls were being avoided when I was asking to just come pick up the dress. When I was finally able to go see the dress there were multiple things wrong with, I was extremely uncomfortable with leaving the dress there another day. Took the dress that day, she had already included alterations in the price before I could pick up the dress and refused to refund my money even though I had to take the dress someplace else to be altered. DO NOT DO BUSINESS WITH THESE PEOPLE!

1
★☆☆☆☆

The only negative part of my wedding planning. I was involved in the craziness of last summer where the store was closed one day, open the next, flooded or something the next. My phone calls were being avoided when I was asking to just come pick up the dress. When I was finally able to go see the dress there were multiple things wrong with, I was extremely uncomfortable with leaving the dress there another day. Took the dress that day, she had already included alterations in the price before I could pick up the dress and refused to refund my money even though I had to take the dress someplace else to be altered. DO NOT DO BUSINESS WITH THESE PEOPLE!

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I've had the pleasure of working with Fara Bridal as both a customer and fellow wedding professional.

When I was shopping for an evening gown I had a difficult time selecting a dress because there were so many fabulous ones to choose from. Once I finally decided on a dress they were very helpful and thorough in making sure it fit properly and made all the necessary alterations in a timely manner.

Recently they supplied the gowns for a photo shoot I was working on and once again, the ladies at Fara were extremely accommodating and generous with their time and merchandise.

Many, many thanks to everyone at Fara Bridal for all your help in making the photo shoot a tremendous success!

~Kelly
www.OnCallStylist.com

5
★★★★★

I've had the pleasure of working with Fara Bridal as both a customer and fellow wedding professional.

When I was shopping for an evening gown I had a difficult time selecting a dress because there were so many fabulous ones to choose from. Once I finally decided on a dress they were very helpful and thorough in making sure it fit properly and made all the necessary alterations in a timely manner.

Recently they supplied the gowns for a photo shoot I was working on and once again, the ladies at Fara were extremely accommodating and generous with their time and merchandise.

Many, many thanks to everyone at Fara Bridal for all your help in making the photo shoot a tremendous success!

~Kelly
www.OnCallStylist.com

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AWFUL, AWFUL, AWFUL. I am still trying to get a refund from this past summer 2009. I custom ordered a flower girl dress and a week before the wedding it still had not come in. I kept calling and received the run around. Finally a few days before the wedding I found another dress (thankfully) that I could have instantly. Cynthia promised me a refund and I still have yet to see it. She doesn't return calls and I honestly believe she is now avoiding me. Plus the store is unattractive and many sample dresses are dirty looking and expensive. Would not recommend this store to anyone.

1
★☆☆☆☆

AWFUL, AWFUL, AWFUL. I am still trying to get a refund from this past summer 2009. I custom ordered a flower girl dress and a week before the wedding it still had not come in. I kept calling and received the run around. Finally a few days before the wedding I found another dress (thankfully) that I could have instantly. Cynthia promised me a refund and I still have yet to see it. She doesn't return calls and I honestly believe she is now avoiding me. Plus the store is unattractive and many sample dresses are dirty looking and expensive. Would not recommend this store to anyone.

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2 out of 2 people found this review helpful.

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As a fellow Business Owner, I have known and done business with Fara Bridal for many years. I must make it known that the owner and staff of Fara Bridal are some of the nicest and kindest people I have ever worked with. I have seen them go out of their way to accommodate their customers. Some things that are done for customers they are not even aware of. These are the behind-the scene stuff that business owners and especially Bridal Shops do for their clients. It is sad but you are not able to make every body like you or be thankful. I totally admire these people and wish them continued success. Congratulations on your new location.

5
★★★★★

As a fellow Business Owner, I have known and done business with Fara Bridal for many years. I must make it known that the owner and staff of Fara Bridal are some of the nicest and kindest people I have ever worked with. I have seen them go out of their way to accommodate their customers. Some things that are done for customers they are not even aware of. These are the behind-the scene stuff that business owners and especially Bridal Shops do for their clients. It is sad but you are not able to make every body like you or be thankful. I totally admire these people and wish them continued success. Congratulations on your new location.

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1 out of 1 people found this review helpful.

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I worked here before. PM. is correct in stating they are thieves. They will take an order for a dress - charge full price and visit a bridal shop a town of two over to get a sample of the same dress for less. They will then sell this sample dress to you, and charge you full price - without you knowing it was a sample.

Obviously in this case she (Cynthia) got caught by the buyer.

Their prices are rediculous, they refuse to keystone (double the cost) and insist on doing 2.5 to 3x's the cost.

This is fine, and acceptable even but the fact is she complains about anyone who sells dresses cheaper. She (Cynthia) insists that people cant possibly eat and feed their family if they only sell a dress for double the cost.

Anyway - they are sheisters. You will purchase a dress and receive a sample, you may even have your alterations messed up.

Spend your money elsewhere.

1
★☆☆☆☆

I worked here before. PM. is correct in stating they are thieves. They will take an order for a dress - charge full price and visit a bridal shop a town of two over to get a sample of the same dress for less. They will then sell this sample dress to you, and charge you full price - without you knowing it was a sample.

Obviously in this case she (Cynthia) got caught by the buyer.

Their prices are rediculous, they refuse to keystone (double the cost) and insist on doing 2.5 to 3x's the cost.

This is fine, and acceptable even but the fact is she complains about anyone who sells dresses cheaper. She (Cynthia) insists that people cant possibly eat and feed their family if they only sell a dress for double the cost.

Anyway - they are sheisters. You will purchase a dress and receive a sample, you may even have your alterations messed up.

Spend your money elsewhere.

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2 out of 2 people found this review helpful.

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I have never experienced a business interaction with a con-artist until I stepped foot into Fara Bridal. Before I tell my story, I would like to state my history of purchasing dresses. I average about 6-7 weddings a year and I buy a different dress for each wedding. I have never had any problems or incurred any issues when purchasing dresses in the past. I walked into Fara Bridal on E. Post Road in White Plains on Thursday, May 22, 2008 and tried on a dress in a size 0. It was too small and didn??t zip up all the way, leaving about an inch and a half open. The owner, Cynthia, came into the dressing room and zipped up the dress all the way with force, squeezing me into it. She said, ??Ok, so it??s zipped now.? I said, ?Yea, but it??s still too small and I can??t breath. Can I order in a size 2?? She said, ?Yea, yea ok I will order it in a size 2.? I told her I needed it for the Saturday of the following week and asked if the dress will get there before that and in enough time to hem it. She replied with ??yes,yes.? I was told the dress will be delivered by Thursday in the afternoon. On Thursday morning I called the shop to ask what time they were expecting their delivery. The girl who answered the phone asked for my information and said that there were no orders under my name nor my dress. She put me on hold and went to go ask the owner, and then she told me that the dress should arrive by 4. I went in and the moment I unzipped the dress I noticed it had wear marks. There were sweat stains on the inside front, beads were missing, the bottom was dirty, and the size tag was missing. When the owner came by, I told her that the dress had obviously been worn before. She said, ??Well I don??t know, this is how they sent me the dress. I??ll call them up and find out what??s going on.? I said,? I??m not paying full price for a dress that has been worn before.? She said,? It hasn??t been worn, maybe tried on. We can dry clean it here and fix the beads on it.? I told her that I needed it hemmed and I planned on taking it somewhere else because they charge $60 for a hem and I get it done for half of that somewhere else. She said she would do the hem for $30 and give me 10% off the dress, but also said, ??I??m giving you 10% off, but I??m not sure if the manufacturer will give me 10, they??ll probably give me 5%.? Since I needed the dress and didn??t have time to shop around for another, I accepted the offer. When I asked her why the size tag was missing, her answer was ??I don??t know.? So, I asked the sales rep if I could see the size 0 I originally tried on, she said, ??all those dresses are gone, we sold them all.? On Friday, I went to try it on again, and the front of the dress where it was dirty was now wet and the zipper was messed up. The seamstress came to look at it and she said, ??Oh yea, I can fix that. I have to take out the whole zipper and put it back on.? ??How long is that going to take?? ??Me ??10 minutes.? ??Seamstress. I wait about 15 minutes. Try the dress on again and this time it??s wrinkled. Now they have to steam it. Wait another 10 minutes. At this point, I have already been in the shop for an hour for what was supposed to be just a pick up. I stop the owner and start asking questions:
Me: I don??t understand why a brand new dress has this many problems. This should not be happening, if in fact, it is a brand new dress, which is what I??m paying for.
Cynthia: It is a new dress, I ordered it. Zippers on dresses are broken all the time, we usually have to send them back and it takes weeks to get a new one, so you??re lucky we can fix it here.
Me: What about the dress being dirty, the messed up and missing beads, and why on earth was the size tag taken out? The string that was cut is still there but the tag is missing.
Cynthia: I don??t know.
Me: I am getting ripped off. This is such a rip-off. I even missed another appointment I had scheduled, but whose problem is that? That??s my problem now that I have to deal with because I was here getting scammed.
Sales Rep: Do you want to call them and tell them you??re going to be late?
Me: No, I already called a half hour ago to tell them I??m late because I??m stuck in a store ripping me off by selling me a used dress.
Cynthia: The dress is not used. I don??t know why you think you are getting ripped off. I gave you 10% off and I did the hem for $30.
Then Cynthia pretended like she was hanging up with a call and she went to the back room and stayed there. The coward left me with the sales rep while she hid. She altered a dress from the rack, took the size tag off and tried to pass it off as a brand new dress she ordered. She charged me full price and a $20 delivery cost. $20 to have the dress she never ordered delivered.

1
★☆☆☆☆

I have never experienced a business interaction with a con-artist until I stepped foot into Fara Bridal. Before I tell my story, I would like to state my history of purchasing dresses. I average about 6-7 weddings a year and I buy a different dress for each wedding. I have never had any problems or incurred any issues when purchasing dresses in the past. I walked into Fara Bridal on E. Post Road in White Plains on Thursday, May 22, 2008 and tried on a dress in a size 0. It was too small and didn??t zip up all the way, leaving about an inch and a half open. The owner, Cynthia, came into the dressing room and zipped up the dress all the way with force, squeezing me into it. She said, ??Ok, so it??s zipped now.? I said, ?Yea, but it??s still too small and I can??t breath. Can I order in a size 2?? She said, ?Yea, yea ok I will order it in a size 2.? I told her I needed it for the Saturday of the following week and asked if the dress will get there before that and in enough time to hem it. She replied with ??yes,yes.? I was told the dress will be delivered by Thursday in the afternoon. On Thursday morning I called the shop to ask what time they were expecting their delivery. The girl who answered the phone asked for my information and said that there were no orders under my name nor my dress. She put me on hold and went to go ask the owner, and then she told me that the dress should arrive by 4. I went in and the moment I unzipped the dress I noticed it had wear marks. There were sweat stains on the inside front, beads were missing, the bottom was dirty, and the size tag was missing. When the owner came by, I told her that the dress had obviously been worn before. She said, ??Well I don??t know, this is how they sent me the dress. I??ll call them up and find out what??s going on.? I said,? I??m not paying full price for a dress that has been worn before.? She said,? It hasn??t been worn, maybe tried on. We can dry clean it here and fix the beads on it.? I told her that I needed it hemmed and I planned on taking it somewhere else because they charge $60 for a hem and I get it done for half of that somewhere else. She said she would do the hem for $30 and give me 10% off the dress, but also said, ??I??m giving you 10% off, but I??m not sure if the manufacturer will give me 10, they??ll probably give me 5%.? Since I needed the dress and didn??t have time to shop around for another, I accepted the offer. When I asked her why the size tag was missing, her answer was ??I don??t know.? So, I asked the sales rep if I could see the size 0 I originally tried on, she said, ??all those dresses are gone, we sold them all.? On Friday, I went to try it on again, and the front of the dress where it was dirty was now wet and the zipper was messed up. The seamstress came to look at it and she said, ??Oh yea, I can fix that. I have to take out the whole zipper and put it back on.? ??How long is that going to take?? ??Me ??10 minutes.? ??Seamstress. I wait about 15 minutes. Try the dress on again and this time it??s wrinkled. Now they have to steam it. Wait another 10 minutes. At this point, I have already been in the shop for an hour for what was supposed to be just a pick up. I stop the owner and start asking questions:
Me: I don??t understand why a brand new dress has this many problems. This should not be happening, if in fact, it is a brand new dress, which is what I??m paying for.
Cynthia: It is a new dress, I ordered it. Zippers on dresses are broken all the time, we usually have to send them back and it takes weeks to get a new one, so you??re lucky we can fix it here.
Me: What about the dress being dirty, the messed up and missing beads, and why on earth was the size tag taken out? The string that was cut is still there but the tag is missing.
Cynthia: I don??t know.
Me: I am getting ripped off. This is such a rip-off. I even missed another appointment I had scheduled, but whose problem is that? That??s my problem now that I have to deal with because I was here getting scammed.
Sales Rep: Do you want to call them and tell them you??re going to be late?
Me: No, I already called a half hour ago to tell them I??m late because I??m stuck in a store ripping me off by selling me a used dress.
Cynthia: The dress is not used. I don??t know why you think you are getting ripped off. I gave you 10% off and I did the hem for $30.
Then Cynthia pretended like she was hanging up with a call and she went to the back room and stayed there. The coward left me with the sales rep while she hid. She altered a dress from the rack, took the size tag off and tried to pass it off as a brand new dress she ordered. She charged me full price and a $20 delivery cost. $20 to have the dress she never ordered delivered.

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3 out of 3 people found this review helpful.

.

I went to this bridal shop recently looking for a flower-girl dress for my daughter. The sales staff was very knowledgeable and helpful, though a bit rushed. The selection was decent - they have some nice bridal and bridesmaid dresses, as well as some special occasion dresses, but their prices were a bit high. I've been to nicer bridal shops.

3
★★★☆☆

I went to this bridal shop recently looking for a flower-girl dress for my daughter. The sales staff was very knowledgeable and helpful, though a bit rushed. The selection was decent - they have some nice bridal and bridesmaid dresses, as well as some special occasion dresses, but their prices were a bit high. I've been to nicer bridal shops.

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Business Response:

WE APPRECIATE YOUR CANDIDNESS We thank you for taking the time to be candid. We really aim to please. Hope you'll come again.

Message from Fara Bridal Shop

Fara Bridal has been operation since 1935. We are back in our original location at 151 East Post Road, on the 2nd floor. We are the oldest Bridal Sore in Westchester and pride ourselves on our outstanding service and excellent offerings. We are a full service salon complete with gorgeous gowns for brides, mothers, bridesmaid, flower girl, prom, pageant sweet-16 bat mitzvah, quinceanera, and guests of the occasion. A wide range of formal wear for the men and every member of the party. We specialize in custom fits and alterations. Fara Bridal offers financing - no payment - no interest for 6 months.

More about Fara Bridal Shop

GOWNS FOR WEDDINGS AND ALL FORMAL OCCASIONS. MAGNIFICENT JEWELRY AND ACCESSORIES TO COMPLIMENT THE ATTIRE. MEN'S FORMAL WEAR - SALES AND RENTAL, LIMOUSINE AND PHOTOGRAPHY. WEDDING/EVENT PLANNING TO MAKE YOUR OCCASION STRESS FREE.

 

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