Rapid Recovery Towing Limited

★★★☆☆
24 Hours 365 Days. Experience the Difference.
  • 159 W Montauk Hwy 2

    Hampton Bays, NY 11946

    Map & Directions
  • 631-728-7752

About Rapid Recovery Towing Limited

Hours
Mon Open 24 Hours;Tue Open 24 Hours;Wed Open 24 Hours;Thu Open 24 Hours;Fri Open 24 Hours;Sat Open 24 Hours;Sun Open 24 Hours

Automotive

Automotive
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5152 Sound Ave Riverhead, NY

2.5 2
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What a nightmare. Joe refused to provide me with gas (even stating that he had none on his tow truck?) but would tow me to a gas station (with each mile above 3 miles is cash out of pocket). Once at the gas station he made fun of me and joked with another patron about "what and expensive fill up this would be" and called me and "idiot" (because I ran out of gas) while talking to his dispatcher and thinking I didn't hear him. I called the company and spoke with the owner who not only had no interest in my complaint but then actually hung up on me. Wow - never again.

1
★☆☆☆☆

What a nightmare. Joe refused to provide me with gas (even stating that he had none on his tow truck?) but would tow me to a gas station (with each mile above 3 miles is cash out of pocket). Once at the gas station he made fun of me and joked with another patron about "what and expensive fill up this would be" and called me and "idiot" (because I ran out of gas) while talking to his dispatcher and thinking I didn't hear him. I called the company and spoke with the owner who not only had no interest in my complaint but then actually hung up on me. Wow - never again.

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The guys at Rapid were just that..rapid. They were able to pick up my car within an hour of my call and towed to shop for me. They invoiced me directly through the shop so I didn't have to pay 2 separate bills or file 2 claims with the insurance company. They were very professional in dealing with me and the handling of my vehicle. The truck that came for my car was a well maintained vehicle and the driver was polite and professional

PROS: Fast service, professional and polite
CONS: none

4
★★★★☆

The guys at Rapid were just that..rapid. They were able to pick up my car within an hour of my call and towed to shop for me. They invoiced me directly through the shop so I didn't have to pay 2 separate bills or file 2 claims with the insurance company. They were very professional in dealing with me and the handling of my vehicle. The truck that came for my car was a well maintained vehicle and the driver was polite and professional

PROS: Fast service, professional and polite
CONS: none

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