Aa Tourists

★★★☆☆
  • 227 Canal St

    New York, NY 10013

    Map & Directions
  • 212-274-1328

About Aa Tourists

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Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

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3.0 2
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I wanted to go to Canada with a company known as the Asian American Tourist Inc. This company has very bad service. When I arrived at the pick up point that the company appointed to me, they weren't there. When I got to the new pick up point, I found out that they changed me to another company. The new company that I was switched to did not have tour trips to places that the Asian American Tourist Inc. had in Canada. When I got back to New York City, I complained with the Asian American Toursit Inc. When I tried to complain, the agents told me that the manager will be back in five days and told me that they will call me. After fives no one from the Asian American Tourist Inc. called me. Therefore, I called back to the Asian American Tourist Inc. and the assistant of the manager answered my call. Then, I told the assistant of the manager what I wanted to complain about this trip. Then, the assistant of the manager told me that he didn't know how to handle this situation and told me that I needed to wait until the general manager came back and told me to leave my number and they will call me back. After a few days, no one from the Asian American Tourist Inc. called me. After a total of five days, I called the company again and one of the staffs answered my call. The staff told me that he was called Mr. Lin and said he was the leader of this company. Then, Mr. Lin told me that I could scoled them all day. So I said No, I want to talk to your general manager and he just gave the phone to another person named Mr. Kwan. Mr. Kwan then told me that he was the boss of the company. Mr. Kwan then started talking to me in a very bad manner. He said that if you want you can go ahead and sue me at the Department of Consumer Affairs. He even said some bad words.

1
★☆☆☆☆

I wanted to go to Canada with a company known as the Asian American Tourist Inc. This company has very bad service. When I arrived at the pick up point that the company appointed to me, they weren't there. When I got to the new pick up point, I found out that they changed me to another company. The new company that I was switched to did not have tour trips to places that the Asian American Tourist Inc. had in Canada. When I got back to New York City, I complained with the Asian American Toursit Inc. When I tried to complain, the agents told me that the manager will be back in five days and told me that they will call me. After fives no one from the Asian American Tourist Inc. called me. Therefore, I called back to the Asian American Tourist Inc. and the assistant of the manager answered my call. Then, I told the assistant of the manager what I wanted to complain about this trip. Then, the assistant of the manager told me that he didn't know how to handle this situation and told me that I needed to wait until the general manager came back and told me to leave my number and they will call me back. After a few days, no one from the Asian American Tourist Inc. called me. After a total of five days, I called the company again and one of the staffs answered my call. The staff told me that he was called Mr. Lin and said he was the leader of this company. Then, Mr. Lin told me that I could scoled them all day. So I said No, I want to talk to your general manager and he just gave the phone to another person named Mr. Kwan. Mr. Kwan then told me that he was the boss of the company. Mr. Kwan then started talking to me in a very bad manner. He said that if you want you can go ahead and sue me at the Department of Consumer Affairs. He even said some bad words.

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You can always get very cheap tickets to Asia from Asian American. Their ticket prices are usually half off the regular price you can find from the airline webiste. Even if you don't live in New York, you can just simply call them, and they'll purchase an e-ticket for you. Very conveninent and very fast prosessing. Give them your credit card number on the phone and they'll reserve a seat for you. Very friendly service.

5
★★★★★

You can always get very cheap tickets to Asia from Asian American. Their ticket prices are usually half off the regular price you can find from the airline webiste. Even if you don't live in New York, you can just simply call them, and they'll purchase an e-ticket for you. Very conveninent and very fast prosessing. Give them your credit card number on the phone and they'll reserve a seat for you. Very friendly service.

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