Hearthstone Manor

★★★☆☆
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  • 333 Dick Rd

    Depew, NY 14043

    Map & Directions
  • 716-684-8850

About Hearthstone Manor

Hours
Mon 08:00 AM-05:00 PM;Tue 08:00 AM-05:00 PM;Wed 08:00 AM-05:00 PM;Thu 08:00 AM-05:00 PM;Fri 08:00 AM-05:00 PM

Food

Food
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2.8 5
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We recently held our daughter's wedding at the Hearthstone. From the very beginning of the process to the evening we all waited for, the staff had been fabulous! Paula was our coordinator throughout the process and was professional and helpful at all times. Gary and Renee were our contact the evening of the wedding and I could not say enough good things about their assistance and attentiveness! We made an error with the seating chart and they fixed it promptly. All our guests said the food and service was wonderful and a great time was had by all. I would highly recommend for any ocassion.

5
★★★★★

We recently held our daughter's wedding at the Hearthstone. From the very beginning of the process to the evening we all waited for, the staff had been fabulous! Paula was our coordinator throughout the process and was professional and helpful at all times. Gary and Renee were our contact the evening of the wedding and I could not say enough good things about their assistance and attentiveness! We made an error with the seating chart and they fixed it promptly. All our guests said the food and service was wonderful and a great time was had by all. I would highly recommend for any ocassion.

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My wedding reception took place at the HearthStone in October of 2008. I agree with one other person who said that the prices varied depending on who you talked to. I found out when I made the final payment that there was a price for my 1 1/2 yr old son's dinner when we were previously told that there was no charge for under 2 yrs old. I also had candy apples for my favors and they left them in a heated area and the candy coating melted 1/2 way off the apples into a pool at the bottom. They also were not extremely detail oriented when setting up the tables with my favors and centerpieces, as they did not have the right amount of favors per guest on a couple tables. HOWEVER.....the room looked amazing....the food was DELICIOUS!!!! and all in all, I would go back there again. I would suggest to anyone who is thinking about booking a reception (or even a party) there that they give explicit directions as to where to place items and that they get everything the hearthstone says for price IN WRITING. It's hard for them to dispute something if you have written proof.

4
★★★★☆

My wedding reception took place at the HearthStone in October of 2008. I agree with one other person who said that the prices varied depending on who you talked to. I found out when I made the final payment that there was a price for my 1 1/2 yr old son's dinner when we were previously told that there was no charge for under 2 yrs old. I also had candy apples for my favors and they left them in a heated area and the candy coating melted 1/2 way off the apples into a pool at the bottom. They also were not extremely detail oriented when setting up the tables with my favors and centerpieces, as they did not have the right amount of favors per guest on a couple tables. HOWEVER.....the room looked amazing....the food was DELICIOUS!!!! and all in all, I would go back there again. I would suggest to anyone who is thinking about booking a reception (or even a party) there that they give explicit directions as to where to place items and that they get everything the hearthstone says for price IN WRITING. It's hard for them to dispute something if you have written proof.

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we recently had a wedding at the Hearthstone and it was terrible all around. The service was lacking along with the managers who were less than helpful. Please make sure that the contract made out is exactly what you expect and you know what you are paying for. We worked with 2-3 individuals and each person gave their own version of how things worked and the pricing was extremely variant compared to what we were initially presented with. I would not recommend this place to anyone getting married.

1
★☆☆☆☆

we recently had a wedding at the Hearthstone and it was terrible all around. The service was lacking along with the managers who were less than helpful. Please make sure that the contract made out is exactly what you expect and you know what you are paying for. We worked with 2-3 individuals and each person gave their own version of how things worked and the pricing was extremely variant compared to what we were initially presented with. I would not recommend this place to anyone getting married.

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I recently attended a wedding at Hearthstone Manor and couldn't complain about a thing if I tried. To start, I have never attended a wedding where all of the servers had white gloves on throughout the cocktail hour. It was a great touch. The servers were so polite and helpful. The hor dourves were arranged and looked so good. We had shrimp cocktail and the shrimp were huge. It's a good thing that there were only four because I wouldn't have had room for dinner. I had the LAMB CHOPS. Which were the best I ever tasted. The plates looked wonderful. My husband had what they called the combo plate. It had filet mignon and chicken marsala. He said it was great. We also had wine service during dinner. Very nice. I didn't have to make my husband get up to get me a refill on my wine. He was happy about that. Over all we had a great time and would definately recommend Hearthstone Manor to anyone looking for a banquet hall.

3
★★★☆☆

I recently attended a wedding at Hearthstone Manor and couldn't complain about a thing if I tried. To start, I have never attended a wedding where all of the servers had white gloves on throughout the cocktail hour. It was a great touch. The servers were so polite and helpful. The hor dourves were arranged and looked so good. We had shrimp cocktail and the shrimp were huge. It's a good thing that there were only four because I wouldn't have had room for dinner. I had the LAMB CHOPS. Which were the best I ever tasted. The plates looked wonderful. My husband had what they called the combo plate. It had filet mignon and chicken marsala. He said it was great. We also had wine service during dinner. Very nice. I didn't have to make my husband get up to get me a refill on my wine. He was happy about that. Over all we had a great time and would definately recommend Hearthstone Manor to anyone looking for a banquet hall.

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I would just like to say that I think the staff you have working for you are extremely unhelpful! I attended a wedding this past Saturday June 30 in banquet hall number 1 and when we arrived there we had no place to sit. When we asked for help no one could give us an answer. The one answer we did get was that "there was nothing that could be done ". Due to the discourteous treatment we received myself and three other guest were forced to leave the reception with empty bellies and money in our hands. I was very disappointed in the service. I have attended many weddings and have never received such horrible treatment.

1
★☆☆☆☆

I would just like to say that I think the staff you have working for you are extremely unhelpful! I attended a wedding this past Saturday June 30 in banquet hall number 1 and when we arrived there we had no place to sit. When we asked for help no one could give us an answer. The one answer we did get was that "there was nothing that could be done ". Due to the discourteous treatment we received myself and three other guest were forced to leave the reception with empty bellies and money in our hands. I was very disappointed in the service. I have attended many weddings and have never received such horrible treatment.

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