Greece Hots

★★★☆☆
  • 745 Maiden Ln

    Rochester, NY 14615

    Map & Directions
  • 585-663-5720

About Greece Hots

Hours
Mon. - Thu., Sun. 10am - 12pm;Fri. - Sat. 10am - 2am

Food

Food
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Worst Customer Service experience ever. If you decide to go - make sure you check before you leave and make sure they have not made a mistake with your order because if there is a mistake, even though it is their mistake, they will make YOU drive all the way back there to show it to them in order to get any sort of compensation. I bought two garbage plates last night - drove back to feed two guys who were working on my house all day and were starving. We ordered them with everything on them but they came with NOTHING on them. I called and spoke with the owner and he told me that even though they had made a mistake there was nothing they could do unless I drove back there to show it to them. Then they would put the toppings on it. This was at 930 at night. I offered to take a picture of it and send it to him to prove it that way but he said no. THEN to top it off I let him know that if this is the way that they handle their business I will not go back there again (not in a malicious way, just why order from somewhere that will not correct a mistake with your order without inconveniencing you more??) and this was his response, EXACT QUOTE ' This is our policy and I have run two locations successfully for 11 years. I am not worried about it ' I was in shock.

Needless to say we will never order from there again - there are a million other places to get garbage plates from - and I suggest that you go somewhere else as well.

1
★☆☆☆☆

Worst Customer Service experience ever. If you decide to go - make sure you check before you leave and make sure they have not made a mistake with your order because if there is a mistake, even though it is their mistake, they will make YOU drive all the way back there to show it to them in order to get any sort of compensation. I bought two garbage plates last night - drove back to feed two guys who were working on my house all day and were starving. We ordered them with everything on them but they came with NOTHING on them. I called and spoke with the owner and he told me that even though they had made a mistake there was nothing they could do unless I drove back there to show it to them. Then they would put the toppings on it. This was at 930 at night. I offered to take a picture of it and send it to him to prove it that way but he said no. THEN to top it off I let him know that if this is the way that they handle their business I will not go back there again (not in a malicious way, just why order from somewhere that will not correct a mistake with your order without inconveniencing you more??) and this was his response, EXACT QUOTE ' This is our policy and I have run two locations successfully for 11 years. I am not worried about it ' I was in shock.

Needless to say we will never order from there again - there are a million other places to get garbage plates from - and I suggest that you go somewhere else as well.

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Worst Customer Service experience ever. If you decide to go - make sure you check before you leave and make sure they have not made a mistake with your order because if there is a mistake, even though it is their mistake, they will make

3
★★★★★

Worst Customer Service experience ever. If you decide to go - make sure you check before you leave and make sure they have not made a mistake with your order because if there is a mistake, even though it is their mistake, they will make

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I almost called back after I placed my order over the phone to cancel it. The person on the phone was extremely rude and not at all helpful. Seeing as though there is no menu online to look at i wasnt sure of what they had. Probably would make the drive to Nick's next time rather than deal with that.

1
★☆☆☆☆

I almost called back after I placed my order over the phone to cancel it. The person on the phone was extremely rude and not at all helpful. Seeing as though there is no menu online to look at i wasnt sure of what they had. Probably would make the drive to Nick's next time rather than deal with that.

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I have never been treated poorly by the employee's, and their plates are as good as any in the Rochester area. Give them a try, you won't be disappointed.

4
★★★★☆

I have never been treated poorly by the employee's, and their plates are as good as any in the Rochester area. Give them a try, you won't be disappointed.

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If you like to be treated like crap, you found the place!!!! Every time I have gone in to order food, 3 or 4 times, the workers treat you like the world is going to end because they must work now. Tried to call in an order and the person on the phone was extremely sarcastic!!! Living in Greece, there are many more places to choose from. Good luck.

1
★☆☆☆☆

If you like to be treated like crap, you found the place!!!! Every time I have gone in to order food, 3 or 4 times, the workers treat you like the world is going to end because they must work now. Tried to call in an order and the person on the phone was extremely sarcastic!!! Living in Greece, there are many more places to choose from. Good luck.

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Greece hots moved in, and our trips to Nick Tahoes were OVER.... Why drive all the way to Lyell Ave, when I can get a BETTER plate... seconds from my house???? The mac salad is awesome, and you can get a "freshman plate" with half the meat... and a couple dollars less... perfect for my appetite and wallet! Dont forget the extras that you wont see at tahoes...like a pulled pork plate, and fried cauliflower... THe friday fish fries are good and generous! The steak plate is chopped steak.. not to my taste..but not BAD by any means... If you like Tahoes... give Greece hots a try... you WONT be disappointed!

PROS: cheap GOOD food!
CONS: steak plate is chopped steak...

4
★★★★☆

Greece hots moved in, and our trips to Nick Tahoes were OVER.... Why drive all the way to Lyell Ave, when I can get a BETTER plate... seconds from my house???? The mac salad is awesome, and you can get a "freshman plate" with half the meat... and a couple dollars less... perfect for my appetite and wallet! Dont forget the extras that you wont see at tahoes...like a pulled pork plate, and fried cauliflower... THe friday fish fries are good and generous! The steak plate is chopped steak.. not to my taste..but not BAD by any means... If you like Tahoes... give Greece hots a try... you WONT be disappointed!

PROS: cheap GOOD food!
CONS: steak plate is chopped steak...

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