Best Buy

888-727-3066

1585 Niagara Falls Blvd Amherst, NY 14228

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Message from Best Buy

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Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.

Editorial by Citysearch

In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.

Key Points

  • Consumer Electronics
  • Personal Computers & Software
  • Home Appliances

The Inside Scoop

  1. Look Good - Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
  2. The Extras - If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
  3. Know Before You Go - Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.

Editorial and merchant content by Citysearch

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Reviews for Best Buy

Ratings_icons Typical best buy

Anonymous

This is your typical best buy store, so it has all the problems that comes with a best buy store. Its nice if you don't have any problems but don't expect to get any service if you have problems, and if you buy a warranty there expect that they will find some kind of loophole so they don't have to honor it (same with service contracts).

If you are shopping for electronics you REALLY should be shopping online for the best deals.

Posted 01/16/08 | Report Abuse

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Ratings_icons good store if you don't.....

joe r.

nice store if you don't have any problems, if you do expect long wait in line and no satisfaction. nice employees but hand are tied when it comes to a problem.

PROS: large store lots of stuff
CONS: no service for problems (without paying extra)

Posted 10/28/06 | Report Abuse

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Ratings_icons No effort to help customers

Monica M.

I had a question about the DVD that was 'released' on a Tuesday. It was supposedly be physically there by Wednesday so I called local Best Buy on the niagara falls blvd...(which is this store) through deaf services. He was like.. "Hello, this is Brian" then the medium (worker for Sprint)asked him to accept my relay message. He was like "uh no" and hung up. Yes, the medium types everything the person says on the other line.

PROS: has most of things.
CONS: poor customer services.

Posted 04/24/06 | Report Abuse

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Ratings_icons Ratings_icons
Ratings_icons Good Store, Good Location

Brian C. | insider Insider | Rank: 17,685

This store is pretty much a staple in my shopping life. They have anything you would ever want. Their return policy is great. As long as you have a receipt, pretty much anything goes after 30 days. This is one of the reasons I like it there. Their prices are competitive. The only thing I do not like about this store is that I know more about the product than the sales people sometimes.

PROS: Good selection
CONS: lackluster sales info

Posted 03/08/06 | Report Abuse

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Ratings_icons NEVER EVER AGAIN!

JERRY W. | insider Insider | Rank: 26,350

I WILL NEVER SHOP HERE AGAIN, I HAVE VOWED THAT TO MYSELF 3X ALREADY AND EACH TIME GETS WORSE. THERE ARE ALL THESE KIDS WORKING THERE AND THEY RATHER SOCIALIZE THEN HELP CUSTOMERS.

Posted 08/23/05 | Report Abuse

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Ratings_icons Ratings_icons
Ratings_icons A decent electronics store.

Rachel C. | insider_expert Insider Expert | Rank: 2,874

This Best Buy is the only one in the area that I'm aware of. It was nice to get one in the area to add some choice for electronics purchases, but Best Buy does not always have the best deals or the most customer friendly policies (e.g. restocking fee for returns). But as a big electronics chain it has a decent selection of stuff and you can find a good deal here and there. Overall, nothing special, but nice to have one in the area anyway.

Posted 05/23/05 | Report Abuse

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