Shield Press has done many many printing jobs for me over the years. From all my business needs to wedding invitations and holiday cards they are always very helpful. Their turn around time is outstanding, 2-3 days for most jobs. I know they are not graphic artists but they always help with little changes here and there. It is always a pleasure doing business with Shield Press.
One morning, early in the morning around 6:30 I needed copies desperately for a meeting I had at 8am. I frantically ran around looking for a place and what do you know Shield Press's doors were open. I couldn't believe it. Within 15 minutes I had all the copies I needed. Later that week I went back to Shield, thanked them for their help and ordered business cards, letterheads and envelopes for my business. Everything was completed very quickly and I was very pleased with their work and professionalism. I had a great experience working with Shield Press and always recommend them.
I have to agree with the positive reviews on this site. I often go to Shield Press for printing, copies and binding of books. They have always been professional and courteous whenever I walk in. The critic on here that said they don't stock their own paper is crazy. Of course they stock many different types of paper and if they don't have it they can get it that day or the next. It is a very family oriented business. Father and Son run the shop and Carmen has been behind the desk for 35 years, they know what I want before I even ask. Great Job! I recommend anyone with printing needs to stop by or call Shield Press.
1 out of 1 people found this review helpful.
I have also been using Shield Press for all my printing needs for over 10 years and have never ever had 1 problem. As Josh stated they pick-up and deliver which is great since it is so hard for me to get out of the office. When you call the shop you always speak with the owner Steve or the manager Brian, no voicemail messages that go unreturned. Every call I ever made was handled in the most professional manner. All their work from business cards, letterheads and envelopes to color brochures is always outstanding. It is a shame that 1 or 2 disgruntled customers can ruin the reputation of a business that has been a staple in Tribeca for over 30 years. I would never go anywhere else for my printing. Steve and Brian - keep up the good work.
2 out of 2 people found this review helpful.
I have to strongly disagree with the prior negative reviews. I have used Shield Press for several years now on a regular basis for legal printing. In several hundred jobs, I have never had any problems. They pick up, drop off, and are reasonably priced. There has never been an error in the printing, and Steve and Brian have always been friendly and courteous.
4 out of 4 people found this review helpful.
I recently was referred to Shield Press by Pearl's on Canal Street. I was completely outraged and absolutely disappointed by their service and took my business elsewhere after two visits. They are unbelievable rude and incredibly unorganized. The first time I was there, Steve the owner, completely ignored me for 15 minutes and talked on the phone about his grand children. Danny the big shot was too busy to even squeeze a ??hello? to me. I let that slide, since I needed the job done. The second time I was there, they had no idea why I was there, as well as what I told them the previous time. At that point, I couldn??t take it anymore and went to another place Pearl recommended that??s a bit pricier. At least I got my printing job done with no problem and no headache.
They might be a bit cheaper, but it??s not worth the headache you will have to deal with. Hopefully, they will have plenty of "loyal customers" from 70s like Elie here to keep them alive. After all, it??s just a printing shop and there are plenty of them out there where you can get a printing job done and at the same time, being treated with the least respect every paying customer deserves.
0 out of 4 people found this review helpful.
I have been going to Shield Press for a number of years and they've always been very nice and very professional. I've even called them last minute for some rush jobs and they've accommodated me.
Another review on here goes on about having to buy paper for Steve and how mean everyone is. I'm not sure what happened, but I've never had a problem in all my years.
4 out of 4 people found this review helpful.
I had found Shield Press through word of mouth when I needed some posters designed for an event.
Walking into their "office," you immediately notice that the entire place is in shambles. Paper strewn about, everything and everyone appearing disheveled, and the "President" of the company, Steve Shield, pacing between the print shop and the front office seemingly busy.
You also immediately notice how oblivious they all are to any of their customers. You can walk into the office, stand in the middle of the room, and not one person will ever ask you if you need help or why you're even in their office! I did just that. I walked right in and stood there, just trying to get someone's attention. It wasn't until about 30 minutes of being totally ignored, that someone finally said, "Do you need help?"
I should've just turned around and walked right out, but I needed these posters as soon as possible.
Finally I got to work with the artwork person, Danny, an Asian fellow who seemed nice but was incredibly harried by Steve. He basically does the entire layout for every print job in that place, slaving away at his computer while being denigrated by Steve Shield the entire time. Their working relationship seems a bit adversarial and can be more than a little uncomfortable. Danny can do a great job, but even he can lose his patience rather quickly and become abrupt with your requests. I was told once, "Well, if you don't like what I'm producing, then you're just going to have to come back tomorrow," and completely refusing to work on the layout any further. Real nice. He splits himself between three or four customers at the same time and basically goes from job to job like a chicken without a head. The customers tend to get visibly frustrated, as did I.
But finally things were done. It took about a week and a half of an hour a day for Danny to finally get it right. Then the plates were made for the printing presses and where El Presidente stepped in. Steve and I agreed to a price. He even told me when to come down to the shop to view the proof if I had wanted. I declined citing my busy schedule and my undeserved confidence in his work. Stupid me, I suppose.
On the day the printing was to start (this is three weeks into the ordeal with these guys), I called Steve to find out how things were going. He had no idea who I was or even what I was printing. I reminded him briefly of the posters I was printing, the price we had agreed to, and everything else related to the work.
"I told you to come down here today!" he screamed. Puzzled, I then reminded him that I declined to view the proof off the press because of my busy schedule, and that he should just print them and I would accept however the finished product appeared. "I can't do this!" he continued screaming, "I won't do this! Come down and pick up your paper!"
Oh, did I mention that they don't stock any paper? So how do they print, you ask? YOU, the customer, HAVE TO RUN ALL OVER MANHATTAN PURCHASING THE PAPER YOURSELF AND BRING IT TO STEVE! He invariably will tell you that the paper isn't what he wants and tell you to get something else, but never being specific enough.
So that was it. Three weeks into the entire thing, and Steve just lost it on me. He is quite muddle-headed and unprofessional. He is not a good businessman, and has no idea how to treat his customers. The fact that his print shop has been there for quite a while and still looks like a dump is a testament to just how successful the man has been in growing his business. (Psst! He's NOT successful!)
I couldn't get the posters I needed from Shield Press because of their lack of focus, from Steve to Danny to some fat guy who just sort of sits there and does nothing all day, and unprofessionalism. I don't know how Shield Press has survived all this time, but I suppose there are plenty of New Yorkers who wouldn't mind being treated like a piece of crap to get a print job done. Good luck to you should you decide to use these clowns to do anything important. For me, I took my money and my work down Lispenard to Sumo Graphics. That's a first-rate print shop that's calm, comfortable, and obviously successful. It's a true night and day contrast! If Shield Press has the sophistication of Baghdad or Darfur then Sumo Graphics is definitely a New York City.
0 out of 5 people found this review helpful.