Artbag Creations Inc

★★★★☆
  • 1130 Madison Ave

    New York, NY 10028

    Map & Directions
  • 212-744-2720

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4.0 8
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BEWARE AGAIN!!! The hardware on my Celine box bag needed a spring replaced and then I asked for a polish that would give my bag more luster (mind you it is not an old bag, I just wanted some TLC for it from this 'bag spa'). Bag came back

3
★★★★★

BEWARE AGAIN!!! The hardware on my Celine box bag needed a spring replaced and then I asked for a polish that would give my bag more luster (mind you it is not an old bag, I just wanted some TLC for it from this 'bag spa'). Bag came back

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I brought some purses to Artbag many years ago when the shop was on the east side of Madison Avenue and was extremely happy with the service and the prices. There were some lovely old gentlemen who were courtly, courteous and did

3
★★★★★

I brought some purses to Artbag many years ago when the shop was on the east side of Madison Avenue and was extremely happy with the service and the prices. There were some lovely old gentlemen who were courtly, courteous and did

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I took 3 summer bags to Artbag in May to be cleaned. I mistreat my bags so I was pleasently surprised with the outcome. The bags looked great. My luck, they were running a cleaning special "Spring Cleaning" and I got 20% off. It cost a little more than I expected (3 bags cost $236 with the discount) but it was worth the money. The gentlemen that helped me said they will be offering another cleaning discount in September - "Get Your Bag Ready for Fall". I'll probably drop off my black bags then.

4
★★★★☆

I took 3 summer bags to Artbag in May to be cleaned. I mistreat my bags so I was pleasently surprised with the outcome. The bags looked great. My luck, they were running a cleaning special "Spring Cleaning" and I got 20% off. It cost a little more than I expected (3 bags cost $236 with the discount) but it was worth the money. The gentlemen that helped me said they will be offering another cleaning discount in September - "Get Your Bag Ready for Fall". I'll probably drop off my black bags then.

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Some people have commented that this place is pricey, and I agree, but the quote I received was identical to that of another well known leather repair shop in East Midtown. Fortunately, on my first visit I was greeted by a tall, slender, older guy that was very friendly and informative. I put a deposit on my bag repair and left feeling completely confident that this guy was an expert! Since then I've spoken with the other staff and have to say that they are pretty moody, to say the least. The bag took three whole weeks to repair but it was soooo worth it. The craftsmanship is exceptional and my bag looks as good as new(no exaggeration).

5
★★★★★

Some people have commented that this place is pricey, and I agree, but the quote I received was identical to that of another well known leather repair shop in East Midtown. Fortunately, on my first visit I was greeted by a tall, slender, older guy that was very friendly and informative. I put a deposit on my bag repair and left feeling completely confident that this guy was an expert! Since then I've spoken with the other staff and have to say that they are pretty moody, to say the least. The bag took three whole weeks to repair but it was soooo worth it. The craftsmanship is exceptional and my bag looks as good as new(no exaggeration).

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I had a Valentino bag repaired here - it wasn't a big deal but it still cost $100!!! A year later the same problem - needs to be repaired again - and I called for some information about how much time they need, and they guy who answered was totally abrupt and rude. I don't mind paying for good work, but poor work and an arrogant attitude aren't going to my money again. This East Side attitudes doesn't work with us folks from the West Side and beyond! If I'm paying someone to do something, I expect that they can find a way to be nice - because I'm nice to them! I'll be going to the competition next time, even if it is more inconvenient to get there.

0
★☆☆☆☆

I had a Valentino bag repaired here - it wasn't a big deal but it still cost $100!!! A year later the same problem - needs to be repaired again - and I called for some information about how much time they need, and they guy who answered was totally abrupt and rude. I don't mind paying for good work, but poor work and an arrogant attitude aren't going to my money again. This East Side attitudes doesn't work with us folks from the West Side and beyond! If I'm paying someone to do something, I expect that they can find a way to be nice - because I'm nice to them! I'll be going to the competition next time, even if it is more inconvenient to get there.

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I took my orange balenciaga there to be cleaned because alittle bit of black dye had rubbed off on it. They told me no promises that cleaning would make it better. Fine. When I got my bag back, they had REPAINTED the entire thing. Now instead of distressed leather (which is the balenciaga signature) I have a flat leather bag that looks like I got it in china town. My bag is completely ruined. Instead of "cleaning" it (which is what was represented to me) they completely changed the look of my bag. They said the "polish" would wear away with time but I can't even bare to wear it. Please ask lots of questions about the process they will use on the bag. I wish I did....

0
★☆☆☆☆

I took my orange balenciaga there to be cleaned because alittle bit of black dye had rubbed off on it. They told me no promises that cleaning would make it better. Fine. When I got my bag back, they had REPAINTED the entire thing. Now instead of distressed leather (which is the balenciaga signature) I have a flat leather bag that looks like I got it in china town. My bag is completely ruined. Instead of "cleaning" it (which is what was represented to me) they completely changed the look of my bag. They said the "polish" would wear away with time but I can't even bare to wear it. Please ask lots of questions about the process they will use on the bag. I wish I did....

Pros: NONE

Cons: Be prepared not to be able to wear your bag anymore

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they did a wonderful job reparing a vintage purse I couldn't bare to part with. I plan to send them another bag when I find it. They were reasonable and guarentee their work.

4
★★★★☆

they did a wonderful job reparing a vintage purse I couldn't bare to part with. I plan to send them another bag when I find it. They were reasonable and guarentee their work.

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If you have a fine handbag--vintage or new--that simply must have the best possible care, this is the place to send it. They did some of the best leather restoration I have ever seen (they do other materials, as well, but leather can be really difficult). I wouldn't trust anyone else to delicate work from now on.

5
★★★★★

If you have a fine handbag--vintage or new--that simply must have the best possible care, this is the place to send it. They did some of the best leather restoration I have ever seen (they do other materials, as well, but leather can be really difficult). I wouldn't trust anyone else to delicate work from now on.

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