Flatiron Cleaning

★☆☆☆☆
  • 231 W 29th St # 3

    New York, NY 10001

    Map & Directions
  • 212-876-1000

Personal Services

Personal Services
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You get what you pay for. I have used this service many times. About 1/2 of the time, I got good service. About 1/2 of the time, the cleaner left without finishing the job. When I called to complain, the owner would go off on a rant about "these people...do they have no sense?" He obviously understood that the quality was spotty at best.

But then this is the kicker: the last time I had them, they insisted that I have 2 cleaners instead of one, with a 4 hour minimum. They came for 2 hours (so 4 hours total), and left without finishing the job. Then, to top it off, I realized they stole my Ipod AND a pair of diamond earrings! When I called to complain, the owner promised to refund me part of the money he owed me, but did not do so. Furthermore, he refused to compensate me for the missing items, declaring that his workers "have their own Ipods so why would they want yours?" He also asked me never to use his service again. Huh? His workers failed to the job and ripped me off and then I am to blame? Very strange.

Lots of cleaning services out there. No reason to use a dishonest one. (And yes, I did report the theft to the police.)

0
★☆☆☆☆

You get what you pay for. I have used this service many times. About 1/2 of the time, I got good service. About 1/2 of the time, the cleaner left without finishing the job. When I called to complain, the owner would go off on a rant about "these people...do they have no sense?" He obviously understood that the quality was spotty at best.

But then this is the kicker: the last time I had them, they insisted that I have 2 cleaners instead of one, with a 4 hour minimum. They came for 2 hours (so 4 hours total), and left without finishing the job. Then, to top it off, I realized they stole my Ipod AND a pair of diamond earrings! When I called to complain, the owner promised to refund me part of the money he owed me, but did not do so. Furthermore, he refused to compensate me for the missing items, declaring that his workers "have their own Ipods so why would they want yours?" He also asked me never to use his service again. Huh? His workers failed to the job and ripped me off and then I am to blame? Very strange.

Lots of cleaning services out there. No reason to use a dishonest one. (And yes, I did report the theft to the police.)

Pros: At times, they actually did clean well

Cons: They stole my stuff! And they failed to finish the job.

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