MCMB Cleaners

★☆☆☆☆

About MCMB Cleaners

Personal Services

Personal Services
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I just moved the neighborhood and used MCMB Cleaners a few times - twice for drycleaning and once for tailoring. They were supposed to pick up and drop off my clothes at my apartment with the doorman. The first time was only slightly uneventful - they came - took my clothes - cleaned them- but then forgot to drop them off. I had to call several times and then they finally delivered. They were nice enough to include a drycleaning bag after my first expereience - to facilitate the pick up with my doorman. The second time they came to my apartment they took my clothes in the nice blue bag they had given me (from the doorman) and then I never saw the clothes again. I called - was put on hold for nearly 20 minutes and then told they would look for my clothes. Finally they come to my apartment and have me look at some clothes - about half are mine - but I am still missing the other half of what was in the bag. I tell this to the delivery guy and he says that he will have someone call me. No calls - then I call and again am put on hold forever. I am then told that they will look for the clothes - still nothing - it has been 2 weeks. I am out about $500 inwork pants. I ask to be reimbursed for what they lost and they tell me that they cannot be responsible because I did not label the blue bag properly.

The unfortunate part is that they do a good job - that is ---- when they clean and return your items.
I also had my drapes altered there - I personally dropped them off and picked them up - they did a fantastic job.

So - if you can pick up and drop off yourself - they might be good. But given my last experience - I can no longer recommend them.

0
★☆☆☆☆

I just moved the neighborhood and used MCMB Cleaners a few times - twice for drycleaning and once for tailoring. They were supposed to pick up and drop off my clothes at my apartment with the doorman. The first time was only slightly uneventful - they came - took my clothes - cleaned them- but then forgot to drop them off. I had to call several times and then they finally delivered. They were nice enough to include a drycleaning bag after my first expereience - to facilitate the pick up with my doorman. The second time they came to my apartment they took my clothes in the nice blue bag they had given me (from the doorman) and then I never saw the clothes again. I called - was put on hold for nearly 20 minutes and then told they would look for my clothes. Finally they come to my apartment and have me look at some clothes - about half are mine - but I am still missing the other half of what was in the bag. I tell this to the delivery guy and he says that he will have someone call me. No calls - then I call and again am put on hold forever. I am then told that they will look for the clothes - still nothing - it has been 2 weeks. I am out about $500 inwork pants. I ask to be reimbursed for what they lost and they tell me that they cannot be responsible because I did not label the blue bag properly.

The unfortunate part is that they do a good job - that is ---- when they clean and return your items.
I also had my drapes altered there - I personally dropped them off and picked them up - they did a fantastic job.

So - if you can pick up and drop off yourself - they might be good. But given my last experience - I can no longer recommend them.

Pros: Good Drycleaning

Cons: Loose your clothes

 

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