Carol Bridal Shop

★★★★☆

About Carol Bridal Shop

Hours
Sun 1pm-4pm, Mon-Fri 11:30am-7pm, Sat 11am-7pm
4.1429 7
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I have been a customer of carol bridal for years since her daughter owned a spot on marcy ave. Evelyn and her family work as a team and they have been the greatest asset to our community that they should be recognized not only for their diligent efforts to serving their customers but for giving back to the community. I am a great supported and I recommend them at the highest level, they are kind, considerate, modest and they stand for something. They respect and they deliver on time and I have never had any problems with them ever. I am a faithful dedicated consumer and I want to say, thank you for always making me and my family and friends feel so welcome in your store. This is Vivian and I love you guys and keep up the great work, when you think nobody is looking at the work you do, there is, His name is God and He is pleased with the work that you do! Keep up the great work!

5
★★★★★

I have been a customer of carol bridal for years since her daughter owned a spot on marcy ave. Evelyn and her family work as a team and they have been the greatest asset to our community that they should be recognized not only for their diligent efforts to serving their customers but for giving back to the community. I am a great supported and I recommend them at the highest level, they are kind, considerate, modest and they stand for something. They respect and they deliver on time and I have never had any problems with them ever. I am a faithful dedicated consumer and I want to say, thank you for always making me and my family and friends feel so welcome in your store. This is Vivian and I love you guys and keep up the great work, when you think nobody is looking at the work you do, there is, His name is God and He is pleased with the work that you do! Keep up the great work!

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I worked with Carol Bridal Shop for my daughters Sweet Sixteen and it was a WONDERFUL EXPERIENCE!! I went in for the tuxedo rental for the guys and ended up with a GREAT photographer and video guy. My daughters album was AWESOME...it was so beautiful. They are very patient and advise you with with any concerns you might have. Will I use them again?? YES

5
★★★★★

I worked with Carol Bridal Shop for my daughters Sweet Sixteen and it was a WONDERFUL EXPERIENCE!! I went in for the tuxedo rental for the guys and ended up with a GREAT photographer and video guy. My daughters album was AWESOME...it was so beautiful. They are very patient and advise you with with any concerns you might have. Will I use them again?? YES

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Yes it is a small shop n yes it is a little crowded but they are some of the nicest people u could ever do business with and if they don't have what you want they do the best 2 order it or refer you 2 some where that might....been doing business with then for over 10 yrs...n will continue

5
★★★★★

Yes it is a small shop n yes it is a little crowded but they are some of the nicest people u could ever do business with and if they don't have what you want they do the best 2 order it or refer you 2 some where that might....been doing business with then for over 10 yrs...n will continue

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My Goodness this is the worst bridal shop to go to...They never gets anything you order right....the suite are always two big or two small. The gift bags are always dusty and there not enough room to walk around in that shop and she way to expensive then most bridal places.

4
★★★★☆

My Goodness this is the worst bridal shop to go to...They never gets anything you order right....the suite are always two big or two small. The gift bags are always dusty and there not enough room to walk around in that shop and she way to expensive then most bridal places.

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A couple of years ago I needed quickly a toxedo. Carol in three hours got me a very nice one when expensive formal wear stores in Manhattan were talking next day and other idiotic proposals. They should learn from Carol how to act quickly and be responsive to the need of a customer! In addition, it was a budget price! She knows what she is doing and she gets five points plus out of five! If you want quick and good services, but on a budget and without unnecessary expensive stuff, this is the place. Excellent!

5
★★★★★

A couple of years ago I needed quickly a toxedo. Carol in three hours got me a very nice one when expensive formal wear stores in Manhattan were talking next day and other idiotic proposals. They should learn from Carol how to act quickly and be responsive to the need of a customer! In addition, it was a budget price! She knows what she is doing and she gets five points plus out of five! If you want quick and good services, but on a budget and without unnecessary expensive stuff, this is the place. Excellent!

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My experience at Carol Bridal Shop was the worst experience ever. When I went to pick-up my order of ribbons, I noticed that the honoree??s name was misspelled. I immediately questioned the owner about the misspelled name and she basically told me that there was nothing she could do about it. This was true, there wasn??t enough time for her to fix the problem, so I got in my car and drove off. Once at the reception I noticed that the honoree??s ribbon was the wrong color. (I was upset about the misspelled name that I didn??t notice at the shop.) When I called her about her mistake she rudely hung-up on me (of course, this was after she screamed about how busy she was and didn??t have time for this.) In her defense, after she hung up, she did call back stating that she will fix the ribbon free of charge and give me a 10% discount for the misspelled name. But the damage was already done, hanging up on a customer is just plain bad etiquette.

This bridal shop was unprofessional, rude, and irresponsible. They lack customer service. From this experience, I have learned what the praise ??You get what you pay for?? means. The ribbons are cheaper than other places so I thought I was being economical. But next time, I rather spend more at a place with good customer service.

1
★☆☆☆☆

My experience at Carol Bridal Shop was the worst experience ever. When I went to pick-up my order of ribbons, I noticed that the honoree??s name was misspelled. I immediately questioned the owner about the misspelled name and she basically told me that there was nothing she could do about it. This was true, there wasn??t enough time for her to fix the problem, so I got in my car and drove off. Once at the reception I noticed that the honoree??s ribbon was the wrong color. (I was upset about the misspelled name that I didn??t notice at the shop.) When I called her about her mistake she rudely hung-up on me (of course, this was after she screamed about how busy she was and didn??t have time for this.) In her defense, after she hung up, she did call back stating that she will fix the ribbon free of charge and give me a 10% discount for the misspelled name. But the damage was already done, hanging up on a customer is just plain bad etiquette.

This bridal shop was unprofessional, rude, and irresponsible. They lack customer service. From this experience, I have learned what the praise ??You get what you pay for?? means. The ribbons are cheaper than other places so I thought I was being economical. But next time, I rather spend more at a place with good customer service.

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I had to go here to get one of those dreaded bride's maid dresses. I went in expecting the worst. I was wonderfully surprised that none of the dresses looked too bad. My friend actually picked out a nice dress for us to wear. Everything was ready when it was supposed to be and the alterations were perfect. They were a little pricey but well worth it.

4
★★★★☆

I had to go here to get one of those dreaded bride's maid dresses. I went in expecting the worst. I was wonderfully surprised that none of the dresses looked too bad. My friend actually picked out a nice dress for us to wear. Everything was ready when it was supposed to be and the alterations were perfect. They were a little pricey but well worth it.

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