David's Bridal

★★★☆☆
  • 1204 Niagara Falls Blvd

    Tonawanda, NY 14150

    Map & Directions
  • 716-834-6100

About David's Bridal

Categories
  • Bridal Shops
  • Wedding Planners
  • Wedding Favors
  • Clothing Stores
  • Shoe Stores
  • Women's Clothing Stores
  • Custom Clothing
  • Invitations & Announcements
Details
  • Shop Online
  • Wedding Gown Preservation
Hours
M-F 12pm-9pm, Sa 9am-6pm, Su 10:30am-6pm
Year Established
  • 1950
Keywords
  • Invitations
  • Wedding Invitations
  • Wedding Invites
  • Ceremony Decor
  • Reception Decor
  • Garters
  • Aisle Runners
  • Unity Ceremony
  • Flower Girl Baskets
  • Ring Bearer Pillows
  • Guest Books
  • Toasting Flutes
  • Serving Sets
  • Cake Toppers
  • Favors
  • Gifts
  • Groomsmen Gifts
  • Bridesmaid Gifts
  • Flower Girl Gifts
  • Ring Bearer Gifts
  • Parent Gifts
  • Quinceneara
  • Prom Dresses
  • Short Prom Dresses
  • Plus Size Prom Dresses
Products
  • Wedding Dresses
  • Long Sleeve Wedding Dresses
  • Cap Sleeve Wedding Dresses
  • Casual Wedding Dresses
  • Beach Wedding Dresses
  • Tea Length Wedding Dresses
  • Ball Gowns
  • Ball Gown Wedding Dresses
  • Wedding Gowns
  • Bridal Gowns
  • Short Wedding Dresses
  • Plus Size Wedding Dresses
  • Petite Wedding Dresses
  • Destination Wedding Dresses
  • Bridesmaids Dresses
  • Plus Size Bridesmaid Dresses
  • Purple Bridesmaid Dress
  • Coral Bridesmaid Dress
  • Lace Bridesmaid Dress
  • Gold Bridesmaid Dress
  • Bridesmaid Dress Under $100
  • Junior Bridesmaid Dresses
  • Mother of the Bride Dresses
  • Plus Size Mother of the Bride Dresses
  • Tea Length Mother of the Bride Dresses
  • Mother of the Groom Dresses
  • Little Black Dresses
  • Party Dresses
  • Cocktail Dresses
  • Plus Size Party Dresses
  • Special Occasion Dresses
  • Summer Dresses
  • Vintage Dresses
  • Evening Gowns
  • Formal Dresses
  • Plus Size Formal Dresses
  • Plus Size Cocktail Dresses
  • Evening Dresses
  • Shoes
  • Dyeable Shoes
  • Flip Flops
  • Flower Girl Shoes
  • Headpieces
  • Veils
  • Lingerie
  • Jewelry
  • Sashes
  • Gloves
  • Handbags
  • Flower Girl Dresses
Brands
  • White by Vera Wang
  • Truly Zac Posen
  • Oleg Cassini
  • Jewel Collection
  • Melissa Sweet
  • Galina Signature
  • Galina
  • David's Bridal Collection
  • DB Studio
Services
  • Wedding Planning
3.0909 11
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I have been to David's Bridal three times now and have had all acceptable experiences. The consultant's don't rush you when you are just starting out trying on gowns. They make me feel welcome and are honest with opinions when asked.

3
★★★★★

I have been to David's Bridal three times now and have had all acceptable experiences. The consultant's don't rush you when you are just starting out trying on gowns. They make me feel welcome and are honest with opinions when asked.

.

ABSOLUTE WORST PLACE EVER!!!! I have 12 bridesmaids in my wedding party, they not only were rude to everyone of my bridesmaids, they did not have any information right when the girls came in, they had appointments that were they said they didn't have when they came in, they did not follow any of my instructions for the colors, one of my girls was not on my list and had purchased her dress when I went in to discuss the problem they were rude to me and said she didn't buy her dress yet, so I called her and she had her receipt the idiots at David's had her under another bride in a different month, the lady at the desk asked me what the problem was she is still getting her dress!! R u kidding me?? Incompetent!!!! I said I wanted to cancel my whole order I'd go somewhere else she sai go ahead but none of the girls would get their money back!! Well I still have 3 flower girls and 2 mother dresses to get that will not be from there and I will blow up the Internet and their corporate office with how awful this service is!! To top it all off the manager was standing at the register next to where I was and never once tried to make this better!

1
★☆☆☆☆

ABSOLUTE WORST PLACE EVER!!!! I have 12 bridesmaids in my wedding party, they not only were rude to everyone of my bridesmaids, they did not have any information right when the girls came in, they had appointments that were they said they didn't have when they came in, they did not follow any of my instructions for the colors, one of my girls was not on my list and had purchased her dress when I went in to discuss the problem they were rude to me and said she didn't buy her dress yet, so I called her and she had her receipt the idiots at David's had her under another bride in a different month, the lady at the desk asked me what the problem was she is still getting her dress!! R u kidding me?? Incompetent!!!! I said I wanted to cancel my whole order I'd go somewhere else she sai go ahead but none of the girls would get their money back!! Well I still have 3 flower girls and 2 mother dresses to get that will not be from there and I will blow up the Internet and their corporate office with how awful this service is!! To top it all off the manager was standing at the register next to where I was and never once tried to make this better!

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I don't think I've ever written a negative review about a company before, but my appointment at this David's Bridal was 3 weeks ago, and I'm still upset over it.\r
\r
I found a wedding dress that I absolutely loved on their website. I had

3
★★★★★

I don't think I've ever written a negative review about a company before, but my appointment at this David's Bridal was 3 weeks ago, and I'm still upset over it.\r
\r
I found a wedding dress that I absolutely loved on their website. I had

.

I never write bad reviews about companies, but I have to say that my experience at David's Bridal was short and awful.

My wedding is in September and I went in to look at dresses. The woman at the desk could obviously not be bothered and rudely asked if I had an appointment. I responded that I didn't and this was the first time I've ever shopped for a wedding dress. She then proceeded to tell me that she didn't even know if anyone would be able to help me that day, that I needed to make an appointment and that even if I found a dress I liked I'd probably have to special order, which would take 5-8 months.

Now, all this information was fine, had it been delivered kindly. But the woman made it obvious that she did not want to deal with me. I'm sure I'm not the only person who buys a wedding dress 3 months before the wedding! It was a really special day for me and she made me feel like I was absolutely crazy for not planning everything years in advance. I just would have appreciated a little professional kindness.

I ended up finding a beautiful dress for my day and worked with staff who were more than willing to spend time with me. But I will NEVER go back to David's Bridal and I hope that others had a better experience.

0
★☆☆☆☆

I never write bad reviews about companies, but I have to say that my experience at David's Bridal was short and awful.

My wedding is in September and I went in to look at dresses. The woman at the desk could obviously not be bothered and rudely asked if I had an appointment. I responded that I didn't and this was the first time I've ever shopped for a wedding dress. She then proceeded to tell me that she didn't even know if anyone would be able to help me that day, that I needed to make an appointment and that even if I found a dress I liked I'd probably have to special order, which would take 5-8 months.

Now, all this information was fine, had it been delivered kindly. But the woman made it obvious that she did not want to deal with me. I'm sure I'm not the only person who buys a wedding dress 3 months before the wedding! It was a really special day for me and she made me feel like I was absolutely crazy for not planning everything years in advance. I just would have appreciated a little professional kindness.

I ended up finding a beautiful dress for my day and worked with staff who were more than willing to spend time with me. But I will NEVER go back to David's Bridal and I hope that others had a better experience.

Pros: Beautiful Dresses

Cons: Awful customer service!

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I feel bad writing a negative review, but the service I received in purchasing/altering my wedding dress and bridesmaid dresses was unacceptable.

Planning a wedding is fun and exciting, but when you are met with rude, unfriendly sales people, it can be upsetting.

I picked up my dress from alterations today, and when I put it on, I wanted to cry, I was so uncomfortable. The bust area was too tight, but the waist area was too loose, so it kind of slid down a bit (it is strapless). I said something to the woman, and the first thing she said was "well, I will pin it, but it will cost you $50 to change it." I nearly lost it on the woman... but long story short they fixed it (Thanks to Maria, she was absolutely wonderful, I don't know how she works with all these miserable women).

Be wary when purchasing your dress from here, and I highly recommend you stay away from their alterations all together...

0
★☆☆☆☆

I feel bad writing a negative review, but the service I received in purchasing/altering my wedding dress and bridesmaid dresses was unacceptable.

Planning a wedding is fun and exciting, but when you are met with rude, unfriendly sales people, it can be upsetting.

I picked up my dress from alterations today, and when I put it on, I wanted to cry, I was so uncomfortable. The bust area was too tight, but the waist area was too loose, so it kind of slid down a bit (it is strapless). I said something to the woman, and the first thing she said was "well, I will pin it, but it will cost you $50 to change it." I nearly lost it on the woman... but long story short they fixed it (Thanks to Maria, she was absolutely wonderful, I don't know how she works with all these miserable women).

Be wary when purchasing your dress from here, and I highly recommend you stay away from their alterations all together...

Pros: Dress selection, price

Cons: SERVICE

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Elizabeth, the lady who helped me find my dress, was absolutely wonderful. I was a little overwhelmed and thought I'd just go in to browse, but she was able to accommodate me without an appointment! I found my dress in just an hour, and walked out of the store with it and a few accessories shortly thereafter. The staff were warm, friendly and reassuring.

I'm recommending this place to the rest of my bridal party - it was quick and easy, but classy enough to suit the occasion. Lastly, my dress was MUCH cheaper than I thought it would be and it's perfect!

2
★★★★★

Elizabeth, the lady who helped me find my dress, was absolutely wonderful. I was a little overwhelmed and thought I'd just go in to browse, but she was able to accommodate me without an appointment! I found my dress in just an hour, and walked out of the store with it and a few accessories shortly thereafter. The staff were warm, friendly and reassuring.

I'm recommending this place to the rest of my bridal party - it was quick and easy, but classy enough to suit the occasion. Lastly, my dress was MUCH cheaper than I thought it would be and it's perfect!

Pros: understanding, attentive staff; dresses readily available

Cons: couldn't see the dresses well inside the bags

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i had a great experience purchasing my wedding gown here. the only thing that may damper their service is if you do not make an appointment. they are always full of appointments and it is their job to be 1 on 1 with them and give them 100% of their attention at all times. if you don't then you may be waiting for them to get a free moment. the person i was working with made me feel comfortable and i had sooo much fun trying on everything. she was extremely professional and had great ideas. she was honest and told me what looked best on me and not just "that looks great" because they wanted to make a sale. they had great discounts when you bought all your accessories and one time. i saved a few hundred dollars just from that!! i recommend this to anyone. i can't wait to get the mothers and bridesmaids there to get their dresses as well. make sure you make that appointment and you will be treated like a queen.

2
★★★★★

i had a great experience purchasing my wedding gown here. the only thing that may damper their service is if you do not make an appointment. they are always full of appointments and it is their job to be 1 on 1 with them and give them 100% of their attention at all times. if you don't then you may be waiting for them to get a free moment. the person i was working with made me feel comfortable and i had sooo much fun trying on everything. she was extremely professional and had great ideas. she was honest and told me what looked best on me and not just "that looks great" because they wanted to make a sale. they had great discounts when you bought all your accessories and one time. i saved a few hundred dollars just from that!! i recommend this to anyone. i can't wait to get the mothers and bridesmaids there to get their dresses as well. make sure you make that appointment and you will be treated like a queen.

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I had the exact opposite experience at this store. The staff welcomed myself and another bridesmaid and was with us the entire time.
Very helpful.
I will never go back to the McKinley store though. I think the other reviews must be for that store.

4
★★★★☆

I had the exact opposite experience at this store. The staff welcomed myself and another bridesmaid and was with us the entire time.
Very helpful.
I will never go back to the McKinley store though. I think the other reviews must be for that store.

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When searching for my wedding gown, I felt completely ignored by the staff. This is not a very friendly place. On a separate occasion, when purchasing a maid's gown for a friend's wedding, it took the clueless staff 20 minutes (no exaggeration) to ring me out. They could not understand their computer program, had lost the wedding file, and had my measurements listed under the wrong name. Geesh. Not a very good selection either; mostly all strapless A-lines... typical and not very imaginative.

PROS: chain store-- easy for out of town maids
CONS: selection, service, price

2
★★☆☆☆

When searching for my wedding gown, I felt completely ignored by the staff. This is not a very friendly place. On a separate occasion, when purchasing a maid's gown for a friend's wedding, it took the clueless staff 20 minutes (no exaggeration) to ring me out. They could not understand their computer program, had lost the wedding file, and had my measurements listed under the wrong name. Geesh. Not a very good selection either; mostly all strapless A-lines... typical and not very imaginative.

PROS: chain store-- easy for out of town maids
CONS: selection, service, price

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.

When my niece got married, she chose David's Bridal for the bridesmaid's dresses. What a mistake that was! While the dress itself "looked" beautiful, it was actually poorly made. The zipper literally broke before my daughter even got her dress on and one of the seams ripped. The alterations were very expensive and took several visits to get them done correctly. The staff spent more time chit-chatting with each other than taking care of their customers.

2
★★☆☆☆

When my niece got married, she chose David's Bridal for the bridesmaid's dresses. What a mistake that was! While the dress itself "looked" beautiful, it was actually poorly made. The zipper literally broke before my daughter even got her dress on and one of the seams ripped. The alterations were very expensive and took several visits to get them done correctly. The staff spent more time chit-chatting with each other than taking care of their customers.

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.

Expensive, they don't carry enough sizes, you can't get any help from the staff, who sits around talking and ignoring the customers. And don't even get me started on the $99 sale.
Okay, get me started. They have 3 dresses, all size 2 or 4, that are covered under this sale.
I walked in, tried to find a dress BY MYSELF for 30 minutes, walked up to 2 sales people who were "busy" talking to each other, asked for help, they said they'd "be there in a minute". 10 minutes later I informed the woman who I assumed was the manager, that their customer service SUCKED and I would let all my friends and family know about that.

PROS: The store was air conditioned
CONS: The staff, the dress & size choices.

1
★☆☆☆☆

Expensive, they don't carry enough sizes, you can't get any help from the staff, who sits around talking and ignoring the customers. And don't even get me started on the $99 sale.
Okay, get me started. They have 3 dresses, all size 2 or 4, that are covered under this sale.
I walked in, tried to find a dress BY MYSELF for 30 minutes, walked up to 2 sales people who were "busy" talking to each other, asked for help, they said they'd "be there in a minute". 10 minutes later I informed the woman who I assumed was the manager, that their customer service SUCKED and I would let all my friends and family know about that.

PROS: The store was air conditioned
CONS: The staff, the dress & size choices.

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Message from David's Bridal

Welcome to David’s Bridal Tonawanda, New York store, serving brides and special occasion customers of Getzville, Grand Island, North Tonawanda and more.



David’s Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colors and silhouettes, from trumpet dresses to ball gowns to fabulous short styles. Our sizes span from petite to plus, so every woman can walk down the aisle in the bridal dress of her dreams.



In addition to designer wedding dresses, David’s Bridal offers a full selection of prom and homecoming dresses, flower girl attire and communion styles. We have everything you need to complete your head-to-toe look from shoes and handbags, to jewelry and headpieces. Additionally, we also have expert in-house alterations to make sure your dress is a perfect fit.



So come to our Tonawanda location to browse our elegant cocktail dresses, military ball gowns, and formal wear .



All David’s stores feature exclusive designer collections by David’s Bridal, Oleg Cassini, Galina, Galina Signature, and DB Studio. Designer collections by White by Vera Wang, Truly Zac Posen, and Melissa Sweet are available in select locations, however they can be ordered at any David’s Bridal store.

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