Albee Baby Carriage Co Inc

★★★☆☆
40.7931 -73.9708
Map and Directions to Albee Baby Carriage Co Inc

212-662-8902

715 Amsterdam Ave

New York, NY

10025

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Reviews 1 - 14 of 14.
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My wife and I had difficulty finding a stroller/travel system that both of us liked. When we finally found one, it wasn't available at any of our local retailers here in Houston. After searching a bit online, we found Albee Baby. We ordered the stroller, matching car seat/infant carrier, and an extra base so that we could have one in each car.

When the stroller arrived, I went to assemble it to find that the rear axle had been broken completely off of the stroller, almost as if it had been dropped during shipment or something. (The box looked ragged too). I called Albee Baby up, and explained the situation to them, and they immediately sent out a new stroller and arranged for pickup of the damaged one. All I had to do was put the damaged stroller back in the box-I didn't have to bring it anywhere for shipment. Their customer support is awesome, and I'd gladly recommend them to anyone needing to purchase baby gear!

5
★★★★★

My wife and I had difficulty finding a stroller/travel system that both of us liked. When we finally found one, it wasn't available at any of our local retailers here in Houston. After searching a bit online, we found Albee Baby. We ordered the stroller, matching car seat/infant carrier, and an extra base so that we could have one in each car.

When the stroller arrived, I went to assemble it to find that the rear axle had been broken completely off of the stroller, almost as if it had been dropped during shipment or something. (The box looked ragged too). I called Albee Baby up, and explained the situation to them, and they immediately sent out a new stroller and arranged for pickup of the damaged one. All I had to do was put the damaged stroller back in the box-I didn't have to bring it anywhere for shipment. Their customer support is awesome, and I'd gladly recommend them to anyone needing to purchase baby gear!

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.

The great stuff at Albee's is overwhelmed by the clutter and disorganization of the store. You can truly find everything you need but it won't be a pleasant shopping experience. Best for me was the thoughtful help with strollers.

4
★★★★☆

The great stuff at Albee's is overwhelmed by the clutter and disorganization of the store. You can truly find everything you need but it won't be a pleasant shopping experience. Best for me was the thoughtful help with strollers.

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.

I recently visited Albee to look for a new stroller. I knew I wanted a Maclaren, and I was looking for the best price. I ended up going to Albee because a friend recommended it. Wow, they have just about everything! They had a wide selection of strollers, and I got a limited edition Maclaren stroller that is very hard to find at a great price. I also got a few other things that I wasn't intending to get, but I couldn't resist when I saw all the goodies in thlis store. The salespeople are very helpful, and I'll be back for more.

4
★★★★☆

I recently visited Albee to look for a new stroller. I knew I wanted a Maclaren, and I was looking for the best price. I ended up going to Albee because a friend recommended it. Wow, they have just about everything! They had a wide selection of strollers, and I got a limited edition Maclaren stroller that is very hard to find at a great price. I also got a few other things that I wasn't intending to get, but I couldn't resist when I saw all the goodies in thlis store. The salespeople are very helpful, and I'll be back for more.

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.

nothing is as confusing, frustrating, and generally dispiriting as realizing that you have to buy seventeen million things for the baby and have no idea of what the options are for any of them, nor what you should look for, since these are all items that you've never had to even think about before and they are supposed to protect/nurture/be comfortable for the most important thing in your life. this store is great because they have everything, and every version of everything, and the salespeople are knowledgeable and helpful without being at all pushy or condescending. we ended buying almost everything from here and not from one of those baby supermarts.

5
★★★★★

nothing is as confusing, frustrating, and generally dispiriting as realizing that you have to buy seventeen million things for the baby and have no idea of what the options are for any of them, nor what you should look for, since these are all items that you've never had to even think about before and they are supposed to protect/nurture/be comfortable for the most important thing in your life. this store is great because they have everything, and every version of everything, and the salespeople are knowledgeable and helpful without being at all pushy or condescending. we ended buying almost everything from here and not from one of those baby supermarts.

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.

Albees has been in business for at least 35 years supplying west siders with a steady supply of baby carriages, cribs, childrens beds and strollers. The employees could be more helpful but they are pros and have a nice selection at fair prices.

PROS: great selection
CONS: sales staff could be better

4
★★★★☆

Albees has been in business for at least 35 years supplying west siders with a steady supply of baby carriages, cribs, childrens beds and strollers. The employees could be more helpful but they are pros and have a nice selection at fair prices.

PROS: great selection
CONS: sales staff could be better

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Latest reviews from Citysearch.

.

Horrible customer service. I ordered an Inglesina Classica PRAM. when it arrived i immediately called their cust service bc \r
1. received partial order \r
2. received wrong item/color \r
\r
Their website is very misleading. I purchased

6
★★★★★

Horrible customer service. I ordered an Inglesina Classica PRAM. when it arrived i immediately called their cust service bc \r
1. received partial order \r
2. received wrong item/color \r
\r
Their website is very misleading. I purchased

.

I ordered a maxi cosi car seat and I have received one that is part of the 2007 recall. The product number specified on their website and in my order IS NOT the same and IS NOT part of the recall. They are selling recalled products under the cover of a different product number. They are knowingly puting my newborn child at risk!

1
★☆☆☆☆

I ordered a maxi cosi car seat and I have received one that is part of the 2007 recall. The product number specified on their website and in my order IS NOT the same and IS NOT part of the recall. They are selling recalled products under the cover of a different product number. They are knowingly puting my newborn child at risk!

Pros: none

Cons: two weeks for order to arrive

.

i tried calling both the toll free and local number on the website today and they aren't working. is this place still in business...why wouldnt there at least be an answering machine?

1
★☆☆☆☆

i tried calling both the toll free and local number on the website today and they aren't working. is this place still in business...why wouldnt there at least be an answering machine?

.

Shop some place else!!!!! I purchased a stroller package that listed specific items in the package. I did not receive one of the items. I contacted the store via e mail 3+ times and they said they shipped the item. They lied!!! I filed a complaint with an agency. The general manager again LIED to the agency about the item and the case was closed. Do not buy anything from this store online. They do not fill the order as it is listed leaving you without important parts needed to use items. The 2 lies I caught them in is very annoying. I read some other reviews saying people had a hard time with customer service. Beware!!

1
★☆☆☆☆

Shop some place else!!!!! I purchased a stroller package that listed specific items in the package. I did not receive one of the items. I contacted the store via e mail 3+ times and they said they shipped the item. They lied!!! I filed a complaint with an agency. The general manager again LIED to the agency about the item and the case was closed. Do not buy anything from this store online. They do not fill the order as it is listed leaving you without important parts needed to use items. The 2 lies I caught them in is very annoying. I read some other reviews saying people had a hard time with customer service. Beware!!

Pros: nothing

Cons: the entire process

.

i registered with albeebaby online so that my friends and family in new york could send me shower gifts in seattle. not every package delivered to me included an order copy so in half the cases i had no idea who sent me the gift. one gift, marked online as purchased, never made it to my house. i called because i wanted to return another gift (with no order copy included) and left voicemail twice. (i called perhaps 10 times but they NEVER answer). no one called me back. i missed the 30 day window for returns because of negligence on their part and am now stuck with a $100 bag i have no use for.

there are plenty of sites online for registering. don't get stuck with a place that has such poor customer service.

1
★☆☆☆☆

i registered with albeebaby online so that my friends and family in new york could send me shower gifts in seattle. not every package delivered to me included an order copy so in half the cases i had no idea who sent me the gift. one gift, marked online as purchased, never made it to my house. i called because i wanted to return another gift (with no order copy included) and left voicemail twice. (i called perhaps 10 times but they NEVER answer). no one called me back. i missed the 30 day window for returns because of negligence on their part and am now stuck with a $100 bag i have no use for.

there are plenty of sites online for registering. don't get stuck with a place that has such poor customer service.

Pros: nice looking website

Cons: horrible customer service, poor return policy, poor registry tracking online, half the deliveries didn't include order copies

.

We desperately needed an obscure part for a hand-me-down crib we just got. A friend suggested we call Albee's. Not only did they find the exact part in one of their many little stashes of miscellanous parts but they gave it to us for free even though we hadn't bought our crib (or anything else for that matter) from them. We will definitely buy from them in the future. What a different experience we had at Albee's than at the big boxes like Babies R Us. Thank you Albee!

5
★★★★★

We desperately needed an obscure part for a hand-me-down crib we just got. A friend suggested we call Albee's. Not only did they find the exact part in one of their many little stashes of miscellanous parts but they gave it to us for free even though we hadn't bought our crib (or anything else for that matter) from them. We will definitely buy from them in the future. What a different experience we had at Albee's than at the big boxes like Babies R Us. Thank you Albee!

Pros: Amazing customer service; wide variety of top quality products; highly knowledgeable staff; like an old-fashioned hardware store that always has even the most obscure parts

Cons: Their baby registry isn't automated or available on-line so we opted to go to one of the big boxes to make it easier for our friends & families. Wish they were open later in evenings and on Sunda

.

I ordered a crib from them, special order, paid in full. They called the supplier, told me it would be here on a certain date and then when I had not heard anything from them two weeks after that date I called them and they gave me the run around. Now I have to wait another three weeks for this crib to come. I don't think they even ordered it when they said they had. They reccomend certain items to one person for a reason and then try and sell a more expensive version of that same item to another person for that same reason. Only buy from here if you have done your own research and call to check up on your order several times otherwise you could be waiting for your crib way past your due date like me!

1
★☆☆☆☆

I ordered a crib from them, special order, paid in full. They called the supplier, told me it would be here on a certain date and then when I had not heard anything from them two weeks after that date I called them and they gave me the run around. Now I have to wait another three weeks for this crib to come. I don't think they even ordered it when they said they had. They reccomend certain items to one person for a reason and then try and sell a more expensive version of that same item to another person for that same reason. Only buy from here if you have done your own research and call to check up on your order several times otherwise you could be waiting for your crib way past your due date like me!

.

this is the place to get baby supplies and especially strollers. they have a staff person there who is the most knowlegable person in NYC on strollers... they fix them and replace wheels quickly and efficiently. They're honest and reliable -- and I think have competitive proces. If you ever liked the old store "Ben's" on the eastside, you will love Albee's.

5
★★★★★

this is the place to get baby supplies and especially strollers. they have a staff person there who is the most knowlegable person in NYC on strollers... they fix them and replace wheels quickly and efficiently. They're honest and reliable -- and I think have competitive proces. If you ever liked the old store "Ben's" on the eastside, you will love Albee's.

Pros: good selection, know strollers, great service

Cons: location

.

I am so happy I found Albee's on the Upperwest Side. The staff was incredibly friendly and helpful. The selection was great, and the prices were extremely reasonable. They fed my dog lots of biscuits, I was impressed all around.

5
★★★★★

I am so happy I found Albee's on the Upperwest Side. The staff was incredibly friendly and helpful. The selection was great, and the prices were extremely reasonable. They fed my dog lots of biscuits, I was impressed all around.

Pros: Friendly staff, Great prices, Huge selection

Editorial from

The Scene
Tons of moms-to-be lead their somewhat reluctant partners around this Upper West Side favorite. Friends of the expectant mother pick out perfect gifts for the baby shower.

The Goods
Albee stocks…

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