CAR CASH

This was my first time selling my car and I had heard about Car Cash so came into the city from New Jersey. From the minute I arrived I was impressed with not only the facility itself but by the friendly staff and their professionalism. I had gone to some other used car dealers and let me tell you I ended up at Car Cash because I had the typical experience you hear about when talking about used car salesmen. The staff took time to discuss the condition of my car and what it would be worth and made me feel as if I was getting the most for my car without feeling rushed into a decision. Being a female I would recommend this to anyone male or female looking for great service and professionalism when it comes time to sell your car!

Pros: For First Time Selling Car Great Experience!

Cons: None

Posted 11/18/09

Went to car cash to sell my car. The hondlers they have working there are very unprofessional and basically act like any other used car dealer. They try to set you up for a haggle and to beat you down as much as they can. I don't really find these people to be honest or trustworthy. What miserable people..imagine having to get up every morning and going to work at car cash??

Pros: None

Posted 07/10/09

First let me say that I find it upsetting that the previous reviews seem to miss that a quote is just that, A QUOTE! You wouldn?t by a car or a coach over the phone without seeing it first and you certainly would not offer a price on something you weren?t sure on, especially when you are talking about a significant amount of money. That?s why there are disclaimers at the bottom! That?s also why they offer you a ?value range?? To give you an idea of what your car could be worth if the condition of you vehicle warrants that monetary amount.

Let me just say that I personally found this service to be quick and hassle free. I needed to sell an older vehicle that my spouse and I no longer needed but needed the cash not another car (because we all know a dealership would not do this!). Our transaction took less than 20 minutes and they gave me a check on the spot. 1800 Car Cash helped me get out of an old car and get on with my life! I would also like to give a special ?thanks? to Andrew Baron (the owner?s son) for being so kind and accessible during our transaction! Thank you Car Cash and Keep up the GOOD WORK!!!

Sincerely,
Al

Posted 12/28/08

I have two seperate comments about my experience with Car Cash. Firstly, let me warn you to do your homework before going in and trying to sell your car to this or any other similar company. The instant quotes really don't mean much, you'll be lucky to get the bottom price of your quote. Know the book value of your car, set a number and then get ready to negotiate. My actual visit to Car Cash was acceptable. The staff greeted me right away and were friendly and courteous. The entire process took less than 30 mins with minimal paperwork. I was given a corporate check and I was on my way. I would recommend this business to those who are looking to get rid of their vehicle fast and painless.

Posted 10/17/08

I am an employee of 1-800 CAR CASH and I usually do NOT do something this unorthodox as to write a review about a review about my business, but these BOGUS negative reviews have gone far enough.

INSTANT QUOTES generated by consumers themselves or via LIVE CHAT on our website are free instant ranges that are AUTOMATED and computerized. That being said...

Our form clearly states that:

"IMPORTANT: INSTANT QUOTES are automated computerized ranges in CLEAN condition based upon the information you have provided. Pricing on your vehicle however, may have a value range significantly higher or possibly lower based on current market demand and overall quality of your vehicle. INSTANT QUOTES are NOT Guaranteed offers. Our Guaranteed HIGHEST possible Instant Cash Price ONLY offered when your vehicle is presented to 1-800 CAR CASH at our convenient Manhattan location."

The range that will be generated is an idea of where a vehicle might be in terms of a value. It is difficult to qualify and quantify a vehicle via email or even by a phone conversation.

Obviously anything that takes away from the original look of it will adversely effect the value.

How much is the question.

The vehicle's condition does not solely dictate its true cash value.

Market demand is just as, if not more important than overall condition. Meaning, we properly qualify and quantify in real time what a vehicle will be worth to other markets the day a vehicle is present here.

To call us a SCAM is VERY low and uncalled for. In all the years that we have been open there have been very few UNSATISFIED customers, because of various reasons NOT related to PRICE.

I am willing to wager that these negative reviews have been written by other "car buying" companies similar to CAR CASH. In fact...if you look and click the names of the 2 negative reviews beneath, you will see that these are BOGUS accounts only created to defame our good name!

Sincerely,

Andrew
1-800 CAR CASH

Pros: We Guarantee the Highest Possible Instant Cash Price!

Posted 10/08/08

Just like the previous guy, my online quote was in the $5800-8000 range for my 2001 Subaru Forester. I get there and they offer me $4k. They say it starts at the bottom end if the car is in pristine condition. The upper price is what they sell it for. The guy admitted the online quotes were to lure people in. Beware! These guys make stealerships seem honest. Save your gas and time.

Pros: i guess if you HAVE to sell your car they will pay you something.

Cons: Cons are what they are.

Posted 09/06/08

We filled out their online quote which gave us the 2K-4K range, which we figured was fair. Our car is selling around 3K used right now elsewhere - we were willing to take 2K to get rid of it fast.

We get there- the guy said they start at the 2K and go down- WTF? So basically the range was 0-2K... yet, online different. The man didn't understand why that seemed insane- and then blamed their online system for being flawed - huh?? Then fix it! They offered us 1K- HA!!!

We drove in from NJ - wasted 2 hours driving to/from and all that gas- just to find out they are a scam joint. If you live close go ahead and try them out- but NEVER waste time/money going if you don't live around the block!!

Posted 08/16/08

Ok I read the reviews. Here's my story. I went to buy a new Infiniti M35x and I offered my 2003 GMC Denali for the trade in. The salesman said to me that his boss will not take any SUV's as trades and if I wanted to buy the new Infiniti it would have to be without a trade in. I was not a happy customer. The salesman told me to call 1-800 CARCASH and maybe they could help me. I said to myself that this is going to be a waste of my time and energy. Anyway I called Car Cash and I spoke with Ron. He gave me a price range and assured me that Car Cash was buying SUV's and they still had an active market for these vehicles. So the next day (Saturday) I drove in to the city and went to Car Cash. I was greeted by a friendly guy (who turned out to be the owner) and he introduced me to Ron. I went into the office and Ron went to look at my Denali. He came back into the office and told me how nice my truck was and that he could offer me the price we discussed on the phone. Needless to say I was thrilled. They test drove the car, took off my plates and paid me all in less than 30 minutes. All I can say is that these guys are realisitic and want to do business the right way. I like them and I would be very happy to recommend them. Thanks Ron and Car Cash.

Pros: Fast service, parking inside, nice people

Posted 07/17/08

I called 1 800 car cash and spoke to Sid, he quoted me a very good price for my Mini Cooper. I went to w 55 st and sold my car in 20 minutes. Sid was a very nice guy and gave me the price he said on the phone...needless to say I was very pleasantly surprised. Their office was filled with customers selling all sorts of cars. Highly recommended * * * * * My wife just told me she wants to sell her car...guess what I'm calling the car cash guys again.

Pros: Free parking, paid immediately, nice people to deal with

Cons: none

Posted 02/15/08

I sent them via their on-line "e-mail" the description of my car, etc. and all of my info. to get a price quote. Never responded. I guess they don't want business. People said well call them to see what happended. I wouldn't deal with people like this. Why should I have given all my info. and personal info. out to strangers then they do not respond. Obviously they make enough money and don't need another BMW. But I am glad they didn't respond because I sold it a few weeks later, and I know I probably got $2,000 more then their price range. Whowever checked this review not helpful is a bloody idiot as my review is true and they are not helpful, I guess you must mean it towards Car Cash, I givemy review a thumb's up!

Pros: Maybe a fast way to sell your car

Cons: They don't need business

Posted 01/29/08

Car cash is okay as long as you don't have any expectations of a no-hassle car sale. The range of prices they suggest on the phone is very different from their offer when you get there. After playing up minor dents in the car and suggesting that they could not possibly pay more than half of the phone quote, they eventually agreed to a price about halfway in between (this after several "I have to speak to my manager" trips. It is convenient and fast but if you really want top dollar, I'd suggest selling the car yourself. By all means, be prepared to haggle.

Posted 01/13/08

This is the 3rd car I have sold 1 800 Car Cash....I call them and described my car (last car was 2005 Porsche Cayenne S) and they give me a price range....I drove in the following day (I was running late and they stayed opened almost an extra hour for me) and my salesman Phil R. greeted me and my Cayenne was sold in less than 1/2 an hour...Car Cash paid off my loan and I left a very happy customer. I have sent some of my relatives and a co-worker to Car Cash and they were all treated fairly. I almost forgot...my dad sold Car Cash a car in 1978.....

Thank you Car Cash.

Bob

Pros: Excellent fair price....staff was courteous and friendly...free parking is a plus

Posted 09/26/07

Customer be aware! I was very honest with the description of the car, specs, etc. and I was given a range of what they will pay for my car. I thought it was going to be an easy transaction. Once I arrived, the 'though guy' attitude did not scare me but surprised me, since I was only stepping into the building. Then, they gave me a much lower price and said "nobody would pay what the amount you mention"... so, why would they quote it by phone?

They are not honest and I wish I had known this before taking the trip to the city for nothing...!

Pros: Completely dishonest

Cons: RUDE!!!!

Posted 09/06/07