Stone Ridge Veterinary Hosp

★★★☆☆
43.2072 -77.6788
Map and Directions to Stone Ridge Veterinary Hosp

585-227-4990

1908 Ridge Rd W

Rochester, NY

14615

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Pets & Animals

Pets & Animals
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Reviews 1 - 5 of 5.
.

Alright, so I've given this vet many chances, but I am done! I have brought my cats there, and we recently bought a dog and brought him there. The building is very nice (a little hard to get to due to construction and things going on) and very clean. However, the STAFF there are horrible! You walk in and they sit behind the counter pretending to be busy and don't even acknowledge you until about 5 minutes of standing there. Then, the doctors there take full advantage of you by not telling you what procedures they are doing behind closed doors. Suddenly, you get stuck with a HUGE bill with all these charges for (seemingly) unnecessary things. The doctor we had (Dr. Coughlin) talks to you like you are a kindergartner... To top it off, you go out to pay for the UNREASONABLY HIGH bill and the staff ignores that you are standing there. When they finally do notice you, they are very rude toned and don't give a crap whether or not you're upset with the way you've been treated. HORRIBLE customer service and OUTRAGEOUS prices! Save yourself the time and money and find a different vet office. Preferably a vet that isn't MVA owned and that actually cares about you and your pets well-being and satisfaction...

1
★☆☆☆☆

Alright, so I've given this vet many chances, but I am done! I have brought my cats there, and we recently bought a dog and brought him there. The building is very nice (a little hard to get to due to construction and things going on) and very clean. However, the STAFF there are horrible! You walk in and they sit behind the counter pretending to be busy and don't even acknowledge you until about 5 minutes of standing there. Then, the doctors there take full advantage of you by not telling you what procedures they are doing behind closed doors. Suddenly, you get stuck with a HUGE bill with all these charges for (seemingly) unnecessary things. The doctor we had (Dr. Coughlin) talks to you like you are a kindergartner... To top it off, you go out to pay for the UNREASONABLY HIGH bill and the staff ignores that you are standing there. When they finally do notice you, they are very rude toned and don't give a crap whether or not you're upset with the way you've been treated. HORRIBLE customer service and OUTRAGEOUS prices! Save yourself the time and money and find a different vet office. Preferably a vet that isn't MVA owned and that actually cares about you and your pets well-being and satisfaction...

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.

Excellent care, but very expensive. One tiny X-RAY for my dog was over $100!!! And each time I brought her back for the injury, I was charged a $42.00 Office visit, on top of all the other fees. Great doctors, friendly staff, but not financially reasonable.

3
★★★☆☆

Excellent care, but very expensive. One tiny X-RAY for my dog was over $100!!! And each time I brought her back for the injury, I was charged a $42.00 Office visit, on top of all the other fees. Great doctors, friendly staff, but not financially reasonable.

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Nice facility, friendly staff and vets, but would not recommend. I spent lots of time and lots more money to hear that my dog was just having an "allergic flare up" everytime I took him in. After feeling like we were making no progress, I decided it was time to see someone else for another opinion. Low and behold, it's much more than "just allergies". Needless to say, I will not be returning here.

2
★★☆☆☆

Nice facility, friendly staff and vets, but would not recommend. I spent lots of time and lots more money to hear that my dog was just having an "allergic flare up" everytime I took him in. After feeling like we were making no progress, I decided it was time to see someone else for another opinion. Low and behold, it's much more than "just allergies". Needless to say, I will not be returning here.

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1 out of 1 people found this review helpful.

.

We have been clients there for our 2 cats since 2001. The only complaint I have is that we never see the same doctor twice. The prices are a bit high too. I wish that they had a disount for multiple pets/. The care and treatment of our animals has been satisfactory.

3
★★★☆☆

We have been clients there for our 2 cats since 2001. The only complaint I have is that we never see the same doctor twice. The prices are a bit high too. I wish that they had a disount for multiple pets/. The care and treatment of our animals has been satisfactory.

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1 out of 1 people found this review helpful.

.

My dog and I have been clients of Stoneridge Animal Hospital for several years. They have exhibited kindness and compassion at our many visits. They have taken excellent care of my dog and I am very grateful for their skill and empathy. Throughout a very difficult period of illness they offered support and guidance. The staff is courteous and friendly. The office is clean and neat. They are located in Greece, NY on Route 104. They will soon be relocating to another, much larger facility that will offer additional animal services that is just minutes away from where they are now. Thank you Dr. Karnyski and staff for your services.

5
★★★★★

My dog and I have been clients of Stoneridge Animal Hospital for several years. They have exhibited kindness and compassion at our many visits. They have taken excellent care of my dog and I am very grateful for their skill and empathy. Throughout a very difficult period of illness they offered support and guidance. The staff is courteous and friendly. The office is clean and neat. They are located in Greece, NY on Route 104. They will soon be relocating to another, much larger facility that will offer additional animal services that is just minutes away from where they are now. Thank you Dr. Karnyski and staff for your services.

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