China Marble & Tile

★★★★☆

Home Construction & Remodeling

Home Construction & Remodeling
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Dishonest Owner, Shady Company!\r
\r
After China Marble & Tile came in with a Caesarstone countertop estimate that was much lower than other vendors, I chose them to work with for my project. In good faith I gave them a check for a 50%

3
★★★★★

Dishonest Owner, Shady Company!\r
\r
After China Marble & Tile came in with a Caesarstone countertop estimate that was much lower than other vendors, I chose them to work with for my project. In good faith I gave them a check for a 50%

.

If I can give ZERO stars I will.

I have almost the exact experience as the reviewer in 2007. Nice to see that some things do not change.

I find myself being hung up on, people being rude, telling me they have other larger projects that

3
★★★★★

If I can give ZERO stars I will.

I have almost the exact experience as the reviewer in 2007. Nice to see that some things do not change.

I find myself being hung up on, people being rude, telling me they have other larger projects that

.

We just had a crazy customer. We delivered the material to somewhere on Withers Street, Brooklyn, and the contractor didn't have the money on him for the balance payment, so we brought the materials back to the showroom. So the crazy

3
★★★★★

We just had a crazy customer. We delivered the material to somewhere on Withers Street, Brooklyn, and the contractor didn't have the money on him for the balance payment, so we brought the materials back to the showroom. So the crazy

.

Don't buy there.

The shop was empty at the time we entered.

We went in to buy a sample tile of a specific size, to try for a future kitchen renovation. The woman at the desk was only minimally helpful when we asked about the tile, and

3
★★★★★

Don't buy there.

The shop was empty at the time we entered.

We went in to buy a sample tile of a specific size, to try for a future kitchen renovation. The woman at the desk was only minimally helpful when we asked about the tile, and

.

I bought Caesarstone countertop from them and I have had a lot of problems with the countertop from stain to etching, even though I use the countertop carefully and take care of it as I supposed to. I contacted Caesarstone to fix the problems. After a lot of phone calls, a technician was sent by Caesarstone to look at the countertop. The technician told me that the countertop is not real Caesarstone but in stead fake material.

Please check with Caesarstone to make sure that your installer is a "Certified Fabricator" before you buy your countertop. This information is not on their web site. The companies that are listed on "Where to Buy" are certified dealers. Also, get proof that the countertop is Caesarstone by asking to see invoice and Caesarstone id/barcode. China Marble provided me none of that.

0
★☆☆☆☆

I bought Caesarstone countertop from them and I have had a lot of problems with the countertop from stain to etching, even though I use the countertop carefully and take care of it as I supposed to. I contacted Caesarstone to fix the problems. After a lot of phone calls, a technician was sent by Caesarstone to look at the countertop. The technician told me that the countertop is not real Caesarstone but in stead fake material.

Please check with Caesarstone to make sure that your installer is a "Certified Fabricator" before you buy your countertop. This information is not on their web site. The companies that are listed on "Where to Buy" are certified dealers. Also, get proof that the countertop is Caesarstone by asking to see invoice and Caesarstone id/barcode. China Marble provided me none of that.

Pros: They seem to be nice

Cons: rip you off

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China Marble was recommended by a friend that bought from them before, and i had a great experience with them. And i have to say that i do not agree with the previous reviewers.
We bought tiles from them and a countertop for our kitchen. Installers were very polite, courteous and punctual. And the sales rep there was very helpful and knowledgeble about the stones/tiles. She even help us come up with a design for our bathroom walls.
All in all service was very professional, punctual and courteous and they have better prices than other stone vendors.

2
★★★★☆

China Marble was recommended by a friend that bought from them before, and i had a great experience with them. And i have to say that i do not agree with the previous reviewers.
We bought tiles from them and a countertop for our kitchen. Installers were very polite, courteous and punctual. And the sales rep there was very helpful and knowledgeble about the stones/tiles. She even help us come up with a design for our bathroom walls.
All in all service was very professional, punctual and courteous and they have better prices than other stone vendors.

Pros: Great price, and great customer service

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Ordered tiles from china marble and want to ditto the experience of the other reviewer. They are totally unprofessional. I had to call constantly to find out when my tiles would be arriving and could never get a straight answer. I would take off work or leave early the day they told me the tiles would be arriving but no one shows up and no one calls. You will be frustrated and annoyed by the lack of honest answers and waiting for promised calls and deliveries.

0
★☆☆☆☆

Ordered tiles from china marble and want to ditto the experience of the other reviewer. They are totally unprofessional. I had to call constantly to find out when my tiles would be arriving and could never get a straight answer. I would take off work or leave early the day they told me the tiles would be arriving but no one shows up and no one calls. You will be frustrated and annoyed by the lack of honest answers and waiting for promised calls and deliveries.

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Jane, the woman running this little shop, at first seemed flaky, but sweet. They had a great selection of designer tiles at better prices than most places I had tried. We bought a few tiles at first, then we decided to try them for an installed countetop.
What a BIG mistake. They asked for a 50% deposit which I gave them and said they would send a guy to measure the cabinets in 2 days. Several days later, we called to check on when they would show up, and Jane said they would confirm, probably tomorrow. She never called. At 2pm the next day, we get angry phone calls by tguys yelling at us because they had been waiting outside for the last hour. We rushed home to let them in, and the idiots didn't even bring materials to measure properly.
I was told by Jane that everything would be ready in 2 weeks. Three weeks later, no call, my husband calls them to check in and we are told that it's ready and they would call an confirm a time for the installers to arrive, probably in the next day or so. Again, we have to call HER the next week because we didn't hear from her. She sets up a time of Thursday afternoon (week 3) and would confirm the exact time. This entire time, we don't have plumbing in the kitchen because of her delays.Thursday comes and goes, we call her and she says Friday.Friday afternoon, we call her she says next week.
(Week 4) She makes an appointment for 2pm Friday. Our contractor and our plumber waited until 5pm, before they call and set things up for Monday Afternoon (week 5).
I call Jane on Saturday to clarify what is going on, and she doesn't even have the courtsey to be sorry, starts screeching at me saying "What do you want me to do? They get there late, they get there late" I tell her to hire professional and competent people and be professional herself, and she tells me to take my business elsewhere!!! (She has my kitchen sink, and my $1300 which she refused to refund and I still have no kitchen).
Consider yourself warned.

0
★☆☆☆☆

Jane, the woman running this little shop, at first seemed flaky, but sweet. They had a great selection of designer tiles at better prices than most places I had tried. We bought a few tiles at first, then we decided to try them for an installed countetop.
What a BIG mistake. They asked for a 50% deposit which I gave them and said they would send a guy to measure the cabinets in 2 days. Several days later, we called to check on when they would show up, and Jane said they would confirm, probably tomorrow. She never called. At 2pm the next day, we get angry phone calls by tguys yelling at us because they had been waiting outside for the last hour. We rushed home to let them in, and the idiots didn't even bring materials to measure properly.
I was told by Jane that everything would be ready in 2 weeks. Three weeks later, no call, my husband calls them to check in and we are told that it's ready and they would call an confirm a time for the installers to arrive, probably in the next day or so. Again, we have to call HER the next week because we didn't hear from her. She sets up a time of Thursday afternoon (week 3) and would confirm the exact time. This entire time, we don't have plumbing in the kitchen because of her delays.Thursday comes and goes, we call her and she says Friday.Friday afternoon, we call her she says next week.
(Week 4) She makes an appointment for 2pm Friday. Our contractor and our plumber waited until 5pm, before they call and set things up for Monday Afternoon (week 5).
I call Jane on Saturday to clarify what is going on, and she doesn't even have the courtsey to be sorry, starts screeching at me saying "What do you want me to do? They get there late, they get there late" I tell her to hire professional and competent people and be professional herself, and she tells me to take my business elsewhere!!! (She has my kitchen sink, and my $1300 which she refused to refund and I still have no kitchen).
Consider yourself warned.

Pros: Prices better than most

Cons: You'll never get the service you paid for though

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