Magure Automotive

★★★☆☆
3.25 4
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I have never been more frustrated in my life. A classic case of bait and switch with terms and price. The salesman gave me a price that they would work with and confermed the incentives that Ford was offering, only to find once that I was

3
★★★★★

I have never been more frustrated in my life. A classic case of bait and switch with terms and price. The salesman gave me a price that they would work with and confermed the incentives that Ford was offering, only to find once that I was

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Bill Cooke is the probably the best imported car dealership in Ithaca (can't speak to their US-made dealership). Good selection of brands (Audi, VW, Volvo, Suburu, Toyota), decent range of cars on the lot (for a small town). Pricing isn't too competitive, but you'll need to head an hour to a "real city" to compete on that score. The trick to dealing with them is to realize that the better salespeople handle the higher end cars, yet anyone can sell any make/model. So head to the folks who handle the Audis and Volvos, know what you want and what you'll pay, and you ought to have a professional experience from then on.

3
★★★☆☆

Bill Cooke is the probably the best imported car dealership in Ithaca (can't speak to their US-made dealership). Good selection of brands (Audi, VW, Volvo, Suburu, Toyota), decent range of cars on the lot (for a small town). Pricing isn't too competitive, but you'll need to head an hour to a "real city" to compete on that score. The trick to dealing with them is to realize that the better salespeople handle the higher end cars, yet anyone can sell any make/model. So head to the folks who handle the Audis and Volvos, know what you want and what you'll pay, and you ought to have a professional experience from then on.

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My husband took his car to get his wheel repaired. They wanted to replace a bunch of items and found a lot of other problems while his car was there. They gave him an estimate of $850.

Since this estimate was so big he decided to get a second opinion and took his car to McGuire Chevrolet in Trumansburg. Turns out it was just a nut that needed some cutting and replacing. McGuire charged him $50 and now his car works great!

I've heard numerous stories like this about Bill Crook. One of the ladies I work with was given an ballpark estimate to fix the problem with her car for about $1,000. When her fiance who is knowledgeble about cars called to ask about the same repair, they told him about $300. The lady called Bill to complain about the difference in estimates and he defended his workers and said that she was crazy.

1
★☆☆☆☆

My husband took his car to get his wheel repaired. They wanted to replace a bunch of items and found a lot of other problems while his car was there. They gave him an estimate of $850.

Since this estimate was so big he decided to get a second opinion and took his car to McGuire Chevrolet in Trumansburg. Turns out it was just a nut that needed some cutting and replacing. McGuire charged him $50 and now his car works great!

I've heard numerous stories like this about Bill Crook. One of the ladies I work with was given an ballpark estimate to fix the problem with her car for about $1,000. When her fiance who is knowledgeble about cars called to ask about the same repair, they told him about $300. The lady called Bill to complain about the difference in estimates and he defended his workers and said that she was crazy.

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If you're looking for an affordable and reliable used import, you should be able to find what you're looking for at Bill Cooke. Get financed off-site, from a local bank, and the sales staff will cooperate with your bank. However, once you have the car in your possession, you may find it's more convenient to have it serviced elsewhere: the repair and maintenance folks are overbooked and take forever to get the parts they need, let alone do the work required.

3
★★★☆☆

If you're looking for an affordable and reliable used import, you should be able to find what you're looking for at Bill Cooke. Get financed off-site, from a local bank, and the sales staff will cooperate with your bank. However, once you have the car in your possession, you may find it's more convenient to have it serviced elsewhere: the repair and maintenance folks are overbooked and take forever to get the parts they need, let alone do the work required.

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