O'Connor Chevrolet

★★★☆☆
Enjoy the Dorschel Difference!
  • 3850 W Henrietta Rd

    Rochester, NY 14623

    Map & Directions
  • 585-487-4387

2.5 2
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Had to look for a replacement for our extended trailblazer after ours got totaled and found one at O'Connor.

Test drove it and didn't find anything wrong initially. After buying though you could notice the transmission sticking between 1st and 2nd. Plus other issues with the AC, shocks, headlamp vibration.

Only thing they would touch was the headlamp (5 minute fix with some superglue).

Talk to the service department and its "normal wear and you need to talk with the sales department".

Talk to the sales department and its the "service department should be able to help you".

To top it off found out it did not have a clean car fax (minor fender bender) after being told it did. I never checked it and took there word.

Don't trust them as far as you can throw them.

0
★☆☆☆☆

Had to look for a replacement for our extended trailblazer after ours got totaled and found one at O'Connor.

Test drove it and didn't find anything wrong initially. After buying though you could notice the transmission sticking between 1st and 2nd. Plus other issues with the AC, shocks, headlamp vibration.

Only thing they would touch was the headlamp (5 minute fix with some superglue).

Talk to the service department and its "normal wear and you need to talk with the sales department".

Talk to the sales department and its the "service department should be able to help you".

To top it off found out it did not have a clean car fax (minor fender bender) after being told it did. I never checked it and took there word.

Don't trust them as far as you can throw them.

.

I have been to the service department on and off for years. first in 2006 with a 17,000 mile impala I leased.

oconnor was the first out of 3 dealers to actually fix my cars brakes!

then in 2010 I took my cadillac catera to them. they charged what they said and did what they said.

Sam dodson works well with customers, or at least with me.

I highly recomend oconnor if you need DEALER service!

2
★★★★☆

I have been to the service department on and off for years. first in 2006 with a 17,000 mile impala I leased.

oconnor was the first out of 3 dealers to actually fix my cars brakes!

then in 2010 I took my cadillac catera to them. they charged what they said and did what they said.

Sam dodson works well with customers, or at least with me.

I highly recomend oconnor if you need DEALER service!

 

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